New system

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Making History II: The War of the World >> Tech Support >> New system

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New system - 11/20/2010 6:56:41 PM

scottintacoma

Posts: 192
Joined: 1/25/2008
Status: offline

I am unable to log on. If I try to get my password by using Forgot Password, it refreshes the Screen, but nothing else.

If I try to register it says my email address is in use, which makes sense, but I need to be able to log into the new system.

Post #: 1

RE: New system - 11/20/2010 7:41:26 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi Scott,

What is your account name and e-mail? We'll investigate this and come up with a solution for you ASAP.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to scottintacoma)

Post #: 2

RE: New system - 11/20/2010 10:00:28 PM

scottintacoma

Posts: 192
Joined: 1/25/2008
Status: offline

Eric,

My email is scottgibson@harbornet.com. I am not sure what the name on the store site was, on the forum site it is scottgibson. My last purchase was BA.

Thanks for the quick response. I am looking at getting Star Sentinal, but want it on my account.

Scott

(in reply to Erik Rutins)

Post #: 3

RE: New system - 11/21/2010 12:46:35 PM

scottintacoma

Posts: 192
Joined: 1/25/2008
Status: offline

Eric,

I finally got an email with my passsword sometime last night, so I am able to get in.

Thanks

(in reply to scottintacoma)

Post #: 4