janh
Posts: 1216
Joined: 6/12/2007 Status: offline
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quote:
ORIGINAL: ComradeP Giving dishonest/false answers, or not answering questions at all, is no way to build and/or sustain a community. Developers and testers are trying to turn the game into something that will deliver a challenging, interesting and entertaining experience. Giving the community false expectations would only damage that goal. Well written, ComradeP. Everyone knows that nothing in the world will be perfect ("perfect" for oneself), but many big publishers today appear not to think the way people here at Matrix (and their studios) think. I get the feeling that especially big software companies have changed their strategy today from "the customer is king, and high product quality what sells" to "chain the customers with OSP/DRM, censor negative info on their company forums, publish and stretch only the few positive innovations that ever make it, and extensively reverse-engineer public opinion through crowd controlers (sorry, I forgot their euphemistic job title)". Until now those studios have complaint much about piracy killing their huge ROIs, though a good many studies (including the famous, recent FBI one) question the validity of those claims. Tomorrow they will attack customers for not buying. Would be nice if they could start looking for fault with themselves, their products and their service... I am much happier to pay a little more for the very few games that I have time today to play, but get quality, innovation, and customer support. And find a forum where the developers are actually accessible to questions, and show that they care about their product, and where customer requests and complaints actually make it into patches beyond bug-fixing. I think it is necessary to point that out here!
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