Unable to find PW data!!!

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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> Unable to find PW data!!!

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Unable to find PW data!!! - 12/5/2010 11:19:45 PM

Rankorian

Posts: 88
Joined: 4/19/2010
Status: offline

Ok, I tried this question a month or so ago. No solution. Re-did everything tonight, with the same result. The problem is:

I shifted from an xp computer to a Windows 7 computer. I re-downloaded the game, put in my code when asked for.

Install. The game does not install into the Programs folder, but makes its own Matrix folder (which, as I understand it is good).

No short-cut desk icon is made.

The editor launches fine.

When I try to launch the game from directly from the Program files, I get the message noted in the Subject line.

Incidently, the same thing happened when I tried to directly move the game files from my XP computer to the Windows 7 computer.

Any suggestions.

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Post #: 1

RE: Unable to find PW data!!! - 12/6/2010 12:28:30 AM

jwilkerson

Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline

This symptom is the result of an invalid installation.

If you've tried several approaches that maybe the issue - in that these "approaches" are clashing with each other.

Best way to proceed is to start over and try to do a clean install. I'll PM some details.

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(in reply to Rankorian)

Post #: 2

RE: Unable to find PW data!!! - 12/8/2010 9:08:33 PM

Avenger

Posts: 140
Joined: 6/8/2002
Status: offline

Okay I have the exact same problem as the OP. I installed the game on a brand new windows 7 machine and it did not make a desktop shortcut and it says that it is unable to find PW data.

I went to the uninstall routine for windows 7 and war in the pacific: admirals edition is not listed. I can't even figure out how to uninstall the game. It is not in the program files, but it is apparently installed on this computer, because when I try to run the updater it says that the game is already up to date.

(in reply to Rankorian)

Post #: 3

RE: Unable to find PW data!!! - 12/8/2010 9:24:03 PM

Avenger

Posts: 140
Joined: 6/8/2002
Status: offline

I still can't figure out how to uninstall the game and start over. There is no option to uninstall in the uninstall menu of windows 7. Deleting all of the files that WITP:Ae installed would not be a very good idea, because the game installed to my downloads directory and there are other files in that directory. Add to that that when I updated it defauled to this directory, means that it wrote files to the registry.

It recognizes that the game is up to date when I run the updater, but it says it is unable to find the PW data when I try to run the game from the directory that it installed the game to.

(in reply to jwilkerson)

Post #: 4

RE: Unable to find PW data!!! - 12/8/2010 10:07:56 PM

Avenger

Posts: 140
Joined: 6/8/2002
Status: offline

Woops! Sorry! Never mind. I had installed the 99.62 mb public beta that was located in my account instead of the game, which is 462 mb, and was available over at the digital river web site. I am running now. Widescreen support now too.

(in reply to Avenger)

Post #: 5