Jeez, problems again.

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Jeez, problems again.

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Jeez, problems again.

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Jeez, problems again. - 12/8/2010 9:55:35 AM

Colin_slith

Posts: 21
Joined: 12/26/2009
Status: offline

OK I bought this game with physical and dl delivery.

I never got to set a password, the screen closed too quickly. I got my email but the dl link there just sits forever without progressing.

Findmyorder has no record of my order.

This is so frustrating.

Please help Erik.

< Message edited by ColinFrancis -- 12/8/2010 8:52:04 PM >

Post #: 1

RE: Jeez, problems again. - 12/8/2010 10:01:23 AM

Templer_12

Posts: 1700
Joined: 1/5/2009
From: Germany
Status: offline

@ ColinFrancis,

maybe you find a solution here:
http://www.matrixgames.com/forums/tm.asp?m=2641131

_____________________________

(in reply to Colin_slith)

Post #: 2

RE: Jeez, problems again. - 12/8/2010 10:03:39 AM

jomni

Posts: 2827
Joined: 11/19/2007
Status: offline

Haven't bought yet but I think this is not sold via Digital River anymore so you won't see it in FindMyOrder.
They are using Plimus now.

< Message edited by jomni -- 12/8/2010 10:04:27 AM >

(in reply to Templer_12)

Post #: 3

RE: Jeez, problems again. - 12/8/2010 10:13:07 AM

Colin_slith

Posts: 21
Joined: 12/26/2009
Status: offline

Thanks fellas I have emailed Erik.

(in reply to jomni)

Post #: 4

RE: Jeez, problems again. - 12/8/2010 10:51:08 AM

Adam Parker

Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline

Hey Colin, I'd delete your order number from here just in case whilst you're waiting.

(in reply to Colin_slith)

Post #: 5

RE: Jeez, problems again. - 12/8/2010 9:23:14 PM

Colin_slith

Posts: 21
Joined: 12/26/2009
Status: offline

Thank you Erik and the support team. I'm now downloading the file.

The problem seems to be with Internet Explorer. Now I have installed firefox the link works OK.

(in reply to Adam Parker)

Post #: 6