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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Download Issues

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Download Issues - 12/8/2010 12:51:49 PM

Ron

Posts: 506
Joined: 6/6/2002
Status: offline

I cannot download the game - it keeps crapping out before 50 MB. I have tried four times over the past 1.5 hours. It isn't even a big DL, usually would take 20-25 minutes. Extremely frustrating and a bit of a throwback actually. Any suggestions apart from contacting Erik?

Post #: 1

RE: Download Issues - 12/8/2010 1:30:21 PM

Apollo11

Posts: 24082
Joined: 6/7/2001
From: Zagreb, Croatia
Status: offline

Hi all,

quote:

ORIGINAL: Ron

I cannot download the game - it keeps crapping out before 50 MB. I have tried four times over the past 1.5 hours. It isn't even a big DL, usually would take 20-25 minutes. Extremely frustrating and a bit of a throwback actually. Any suggestions apart from contacting Erik?

What browser are you using?

Can you try using another browser (IE, FireFox, Chrome)?

Leo "Apollo11"

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P: UV, WitP, WitP-AE

(in reply to Ron)

Post #: 2

RE: Download Issues - 12/8/2010 1:40:45 PM

Ron

Posts: 506
Joined: 6/6/2002
Status: offline

I am using IE8. I don't have another browser, thanks.

(in reply to Apollo11)

Post #: 3

RE: Download Issues - 12/8/2010 1:48:28 PM

Templer_12

Posts: 1700
Joined: 1/5/2009
From: Germany
Status: offline

Hi Ron,

take a look here:
http://www.matrixgames.com/forums/tm.asp?m=2641131
that's the way I solve my download issue.

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(in reply to Ron)

Post #: 4

RE: Download Issues - 12/8/2010 1:54:26 PM

Ron

Posts: 506
Joined: 6/6/2002
Status: offline

Well I downloaded and installed Firefox, and I get the same result. First try stopped at 3.6MB and now the second is stalled at 40 MB - VERY frustrating...

Edit: Ok with judicious(read countless) pause/restarts I have downloaded it. What a PitA>

< Message edited by Ron -- 12/8/2010 2:43:33 PM >

(in reply to Templer_12)

Post #: 5

RE: Download Issues - 12/10/2010 11:44:31 PM

Duck Doc

Posts: 693
Joined: 6/9/2004
Status: offline

Download under IE a trial. It finally kicked in after the third attempt. Might be good to post something about this download issue up where it can be easily found.

(in reply to Ron)

Post #: 6

RE: Download Issues - 12/11/2010 12:26:08 AM

hgilmer3

Posts: 530
Joined: 12/28/2008
Status: offline

That's weird. Most of us didn't have much trouble. I had no issues, except it ran at 300-350 kbps (?) a second. Took about 22 minutes. I usually can get up to 700+ on most things.

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Post #: 7

RE: Download Issues - 12/11/2010 2:28:32 AM

Duck Doc

Posts: 693
Joined: 6/9/2004
Status: offline

The download looked like it was working but the rate & progress bar weren't active. I canceled & started over & it worked on the 3rd time. Good thing I persisted.

(in reply to hgilmer3)

Post #: 8