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DW: ROTS will not start

 
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DW: ROTS will not start - 12/16/2010 11:28:46 PM   
PaladinOO

 

Posts: 8
Joined: 3/28/2010
Status: offline 		When I start up Distant Worlds with the new expansion, the game fails to start and I get a "Distant Worlds has stopped working" pop-up. I have updated my sound and video drivers. I have also installed .Net 4.0. I have attempted to run both as an administrator and not as an administrator. Any ideas on what I can do next?

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RE: DW: ROTS will not start - 12/16/2010 11:43:13 PM   
elliotg


Posts: 3597
Joined: 9/10/2007
Status: offline 		Hi Paladin

Have you been starting the game from the Autorun menu?

Have you checked your Windows event log for any messages relating to this crash? (Control Panel > Admin tools > Event viewer)

Thanks
Elliot

(in reply to PaladinOO)
Post #: 2
RE: DW: ROTS will not start - 12/16/2010 11:51:38 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi Paladin00,

Please run the game from the Game Menu "Play" link. If you try to run the exe directly, you will need to "Run as Administrator" or you will see this problem.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to elliotg)
Post #: 3
RE: DW: ROTS will not start - 12/17/2010 12:18:52 AM   
Nabobalis

 

Posts: 24
Joined: 4/2/2010
Status: offline
quote:

ORIGINAL: Erik Rutins

Hi Paladin00,

Please run the game from the Game Menu "Play" link. If you try to run the exe directly, you will need to "Run as Administrator" or you will see this problem.

Regards,

- Erik


I get the same regardless of whether I use the auto run or the main exe.

(in reply to Erik Rutins)
Post #: 4
RE: DW: ROTS will not start - 12/17/2010 12:30:43 AM   
PaladinOO

 

Posts: 8
Joined: 3/28/2010
Status: offline 		I managed to get the game to work by doing a reinstall with the latest setup file for the original Distant Worlds.  I kind of get the feeling my previous installation didn't have the latest patch which may have caused the issues I got.

(in reply to Nabobalis)
Post #: 5
RE: DW: ROTS will not start - 12/17/2010 12:37:35 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi guys,

The Expansion should work on any previous version of Distant Worlds. If a reinstall was required, it could be that something was corrupted during the installation.

Nabobalis, are you logged into an Administrator account?

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to PaladinOO)
Post #: 6
RE: DW: ROTS will not start - 12/17/2010 12:45:19 AM   
Nabobalis

 

Posts: 24
Joined: 4/2/2010
Status: offline
quote:

ORIGINAL: Erik Rutins

Hi guys,

The Expansion should work on any previous version of Distant Worlds. If a reinstall was required, it could be that something was corrupted during the installation.

Nabobalis, are you logged into an Administrator account?

Regards,

- Erik


I fixed it now, thanks anyway.

I looked back about two pages and someone else had similar problems and it was due to out of date WMP. I had removed WMP since I use VlC and so a quick reinstall of WMP fixed it.

(in reply to Erik Rutins)
Post #: 7
RE: DW: ROTS will not start - 12/17/2010 12:14:19 PM   
Wonder Dog

 

Posts: 11
Joined: 4/2/2010
Status: offline 		I am also having the same problem.

Game will not run using either autorun or quickstart links unless running as administrator.

Error from win7

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.0
Problem Signature 03: 4d07cec1
Problem Signature 04: System
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275e12
Problem Signature 07: 3a97
Problem Signature 08: 394
Problem Signature 09: System.ComponentModel.Win32
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

If set to run as Admin it works fine

I completely uninstalled and tried DW 1.60 without the expansion and it runs as normal user fine. Reinstalled ROTS and it wont work except as an administrator.

Game is installed in c:\Games\Distant Worlds and normal account has full control so there should not be security issues.

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(in reply to PaladinOO)
Post #: 8
RE: DW: ROTS will not start - 12/17/2010 1:16:29 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi Wonder Dog,

This is a known issue and running as Administrator is the solution for the time being.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Wonder Dog)
Post #: 9
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