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Plimus... - 12/20/2010 9:33:01 PM   
boatrigm


Posts: 145
Joined: 9/17/2009
From: Texas
Status: offline 		I don't care too much for this new Plimus thing for purchases. It just crashed FireFox while trying to make my purchase.

Started FF back up and it looks like it took my order. Guess I need to make sure I'm not going to be double charged. Never had this problem with Digital River.

-Mike
Post #: 1
RE: Plimus... - 12/20/2010 9:59:59 PM   
Stridor


Posts: 5081
Joined: 9/8/2007
Status: offline 		Not only that but the bandwidth is slow as molasses. Much slower than DR.

It really puts paid to the idea of "impulse buy" and "download version", when the delivered version is almost as fast (ok I am slightly exagerating).

Case in Point, 2130 last night I was about to head to bed and thought, boy I think I might give WiTE a shot, wouldn't mind to start reading the manual in bed (on an iPad).

Ok paid fine. Download speed = 96KB/s - capped - I assume as it never really fluctuated. Time over 3 hours! Meanwhile I download the latest Nvidia drivers at 900KB/s ~ 10 times faster and stable and I didn't pay Nvidia 1 cent for their bandwidth.

Suffice to say I was well asleep before even the 1/2 way point.

So Matrix please pony up the few extra cents to let Plimus give us some decent bandwidth (if that is the problem).

S.

< Message edited by Stridor -- 12/20/2010 10:04:50 PM >

(in reply to boatrigm)
Post #: 2
RE: Plimus... - 12/20/2010 10:07:38 PM   
boatrigm


Posts: 145
Joined: 9/17/2009
From: Texas
Status: offline 		I'm getting about 230KB/s right now downloading Star Sentinel Tactics....still slower than DR.

I hope Primus gets better otherwise I might as well just do mail order.

-Mike



(in reply to Stridor)
Post #: 3
RE: Plimus... - 12/20/2010 10:29:49 PM   
SlickWilhelm


Posts: 1854
Joined: 7/22/2007
From: Rochester, MN
Status: offline
quote:

ORIGINAL: boatrigm

It just crashed FireFox while trying to make my purchase.

-Mike


Hmm, I just purchased the Battlefield Academy expansion pack using Firefox and had no problems.

(in reply to boatrigm)
Post #: 4
RE: Plimus... - 12/20/2010 11:12:04 PM   
Toby42


Posts: 1626
Joined: 8/10/2003
From: Central Florida
Status: offline 		I D/L WitE on the alternative link and I got 915kbs. I'm happy, even though I never had any problems with DR!

_____________________________

Tony

(in reply to SlickWilhelm)
Post #: 5
RE: Plimus... - 1/9/2011 4:30:04 PM   
boatrigm


Posts: 145
Joined: 9/17/2009
From: Texas
Status: offline 		Well, just tried again to buy a game with this Plimus cr@p. After entering address and clicking on NEXT button it hung and gave me a time out.

Had to start over again and finally got it to take my order.

This is really getting old....

I think I'm going to limit my purchases from Matrix from now on.

No more impulse buys....just maybe games I really know I want....which doesn't look like many for 2011.

-Mike

(in reply to Toby42)
Post #: 6
RE: Plimus... - 1/9/2011 4:55:05 PM   
Terminus


Posts: 41459
Joined: 4/23/2005
From: Denmark
Status: offline 		I just purchased the DW expansion pack and my Firefox browser crashed as well whilst attempting to transfer me from PayPal back to the download screen. I opened Thunderbird next, and the confirmation email had arrived, letting me download and note down my serial. Did get a bit of sweat on my forehead, though...

_____________________________

We are all dreams of the Giant Space Butterfly.

(in reply to boatrigm)
Post #: 7
RE: Plimus... - 1/9/2011 8:57:36 PM   
hgilmer3


Posts: 530
Joined: 12/28/2008
Status: offline 		I mentioned this in the WITE forums under Tech Support that since the change to new website and change to Plimus, I have had to use IE8 to download two game from Matrix because trying to do it on Firefox has not worked well for me.  I never used to have issues with using Firefox but now I do.  We couldn't figure out what was wrong with it except that it might have something to do with add-ons.

_____________________________

KurtC in the WITE PBEM module.

(in reply to Terminus)
Post #: 8
RE: Plimus... - 1/10/2011 1:33:47 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi guys,

It's worth noting that we have been fixing and improving things behind the scenes together with Plimus every week since the store went online. So if you had an issue with download speed (which has been further improved) or downloads with IE (also fixed) please give it another try. If the issue persists, please let us know and we'll make sure it's part of our daily discussions with them. We have an active partnership with Plimus and we are working together to continue making improvements until we are all happy.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to hgilmer3)
Post #: 9
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