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Old Video Card Compatibility Fix

 
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Old Video Card Compatibility Fix - 2/13/2008 5:26:01 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi folks,

I realized we'd been sending this out to affected users, but hadn't posted it here. We created an updated exe that does not require hardware T&L to run. If you have a card (like the Intel integrated video) that is not DirectX 9c compatible, you can try this updated exe and dlls (just unzip them to your Winter Storm installation folder) and the game should work. The graphics will not look nearly as nice and I'm guessing those cards will have a tough time performance-wise, but at least they'll work now.

Regards,

- Erik

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< Message edited by Erik Rutins -- 2/13/2008 10:57:20 PM >

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Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 1
RE: Old Video Card Compatibility Fix - 12/17/2010 1:59:44 AM   
HymatOZ

 

Posts: 4
Joined: 12/17/2010
Status: offline 		Please help.

I bought this game from Amazon back in March of 2010.  I couldn't get it to work back then so in my frustration I quickly uninstalled it and put it back on the shelf to forget it.  Coming across it again recently, I tried to install the game again. 

Both times, I downloaded the this patch, unzipped it and and pasted the zipped files over the old copies in the install directory.  The game still crashes to the desktop after the introductory video sequence.  However, with the patch, it sports an additional twist.  Up pops an error window with a header that states "PCOWS.exe - Common Language Runtime Debugging Service" 

Application has generated as exception that could not be handled. 
Process id-0x41c(1052), Thread id=ox1c4(452)

What should I try next?  I have an old computer, circa April 2006, running XP but it does have 256MB of video memory, all be it an integrated Raedon X600 256MP Hypermemory. 

I am really frustrated with this game, please help me before I end up smashing the CD with a sledge hammer.  20+ bucks is not something to sneeze at or burn on a bad game.



_____________________________

HymatOZ

(in reply to Erik Rutins)
Post #: 2
RE: Old Video Card Compatibility Fix - 12/21/2010 1:10:06 PM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		Trying to remember from 4 years ago but there were problems with integrated video and foreign date format dd/mm/yyyy
Try changing your computer to US date format mm/dd/yyyy temporarily to see if that is the problem. If not it may be the video.

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to HymatOZ)
Post #: 3
RE: Old Video Card Compatibility Fix - 12/21/2010 11:50:22 PM   
HymatOZ

 

Posts: 4
Joined: 12/17/2010
Status: offline 		Thanks, I will try that option and get back to you if it doesn't work.

PS:  Before I forget, where do I change time format?  It's not something I screw around with every day.

Call me the "non-tech" dude.


_____________________________

HymatOZ

(in reply to junk2drive)
Post #: 4
RE: Old Video Card Compatibility Fix - 12/22/2010 12:33:00 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		I'll have to poke around. Search isn't working here.

I mention it in case Oz means down under and you don't use US format.

One of the TOP posts tells you how to run a dxdiag

You need to see if your video is DirectX 9c compatible.

When you installed the game, did you allow it to connect to the internet and install the special DirectX and .Net?

IF so, did you try the game without this patch first?

Do any other 3D games work?

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to HymatOZ)
Post #: 5
RE: Old Video Card Compatibility Fix - 12/22/2010 1:55:23 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		Here is a PCK thread about the date problem

http://www.matrixgames.com/forums/tm.asp?m=2551495

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to junk2drive)
Post #: 6
RE: Old Video Card Compatibility Fix - 12/23/2010 7:43:08 PM   
HymatOZ

 

Posts: 4
Joined: 12/17/2010
Status: offline 		Let me run down your list of questions.

1) I mention it in case Oz means down under and you don't use US format.

Oz was just the first 2 letters of my family name.  I live in Ohio.

2) You need to see if your video is DirectX 9c compatible.

When I ran dxdiag, it told me I was running DirectX 9.0c (4.09.0000.090) and "No problems found"

3) When you installed the game, did you allow it to connect to the internet and install the special DirectX and .Net?

Yes, I let it install both.  I have at least 20 *.cab files that reference DirectX and Panzer Command Operation Winterstorm.

4) IF so, did you try the game without this patch first?

When I tried to run the game before the applying the patch, it crashed back onto the desktop WITHOUT the

PCOWS.exe - Common Language Runtime Debugging Service" 
Application has generated as exception that could not be handled. 
Process id-0x41c(1052), Thread id=ox1c4(452)"

error box referenced above being produced.  That was the only difference.

5) Do any other 3D games work?

I run Oblivion and Company of Heroes okay.  They both came out about the same time as this game.

What should I try now?

Thanks for any help you can give me.

Heymat




(in reply to junk2drive)
Post #: 7
RE: Old Video Card Compatibility Fix - 12/24/2010 12:56:36 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		You installed the game and updated to 1.12 and it crashed. Then you installed the above exe and it still crashes. I'm stumped.

Can you try to install it on another computer that meets the minimum requirements to see if it is a good disc? I'm not sure how amazon had it but I guess there were retail copies.

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to HymatOZ)
Post #: 8
RE: Old Video Card Compatibility Fix - 12/24/2010 1:44:44 PM   
HymatOZ

 

Posts: 4
Joined: 12/17/2010
Status: offline 		I will try to scrounge round and find another old machine or a newer machine to install it on.  However, it will have to wait until after the holiday.  Vacation time and all that other Xmas stuff.

Thank for your attempts to help me. 


_____________________________

HymatOZ

(in reply to junk2drive)
Post #: 9
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