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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Black screen

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Black screen - 12/8/2010 2:11:31 AM

Titanwarrior89

Posts: 3283
Joined: 8/28/2003
From: arkansas
Status: offline

Game runs fine during my turn (german) but during the russian turn the game seems to stop and 3 times during the first turn(russian) the screen goes black and says no-response then in about 30 secs or so the screen kicks back in during the russian ai turn. It seems to do this when the ai is thinking. So is this normal?

I have -

amd 9750 quad core processer.

8 gb ram 6 ram free

64 bit vista home edition service pac 2

ATI Radeon HD 3200 graphics card

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"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

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Post #: 1

RE: Black screen - 12/8/2010 2:39:41 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

I have seen a brief black screen during processing on an ATI system, but not quite for that long. Could you post a full DxDiag for us please?

Regards,

- Erik

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Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Titanwarrior89)

Post #: 2

RE: Black screen - 1/1/2011 4:51:10 PM

strategicu

Posts: 22
Joined: 4/21/2010
Status: offline

The same problem happens to me. I have invidia GE force GT 240 and windows 7 home premium.
Thanks for your attention

(in reply to Titanwarrior89)

Post #: 3

RE: Black screen - 1/1/2011 4:51:56 PM

strategicu

Posts: 22
Joined: 4/21/2010
Status: offline

only to specify that 240 is 240M

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Post #: 4

RE: Black screen - 1/2/2011 7:51:39 AM

Apollo11

Posts: 24082
Joined: 6/7/2001
From: Zagreb, Croatia
Status: offline

Hi all,

What WitE version is used?

Leo "Apollo11"

_____________________________

Prior Preparation & Planning Prevents Pathetically Poor Performance!

A & B: WitW, WitE, WbtS, GGWaW, GGWaW2-AWD, HttR, CotA, BftB, CF
P: UV, WitP, WitP-AE

(in reply to strategicu)

Post #: 5

RE: Black screen - 1/2/2011 1:55:28 PM

strategicu

Posts: 22
Joined: 4/21/2010
Status: offline

v. 101 (the last official patch).
I add that the black screen comes only at the first turn.
THKS, Apollo11

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Post #: 6

RE: Black screen - 1/3/2011 5:40:54 PM

Apollo11

Posts: 24082
Joined: 6/7/2001
From: Zagreb, Croatia
Status: offline

Hi all,

Can you, perhaps, try the v1.02 BETA (I think that Pavel made some changes in this area in BETA EXE that is available to general public)?

Leo "Apollo11"

_____________________________

Prior Preparation & Planning Prevents Pathetically Poor Performance!

A & B: WitW, WitE, WbtS, GGWaW, GGWaW2-AWD, HttR, CotA, BftB, CF
P: UV, WitP, WitP-AE

(in reply to strategicu)

Post #: 7

RE: Black screen - 1/3/2011 10:19:05 PM

strategicu

Posts: 22
Joined: 4/21/2010
Status: offline

I am waiting for the final versione of the patch, to tell the truth. The strange is that the screen doesen't turn black if the first player is RUSSIA, and not GERMANY. Computers and games are strange (like women ...).

(in reply to Apollo11)

Post #: 8