Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Tech Help

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Help Page: [1]
Login
Message << Older Topic   Newer Topic >>
Tech Help - 2/14/2005 2:43:16 PM   
goodwoodrw


Posts: 2661
Joined: 2/14/2005
Status: offline 		I have been trying to login on my old username, but only accepts me as a guest. I have gone through the forgot password routine etc still can't get in, even after I have confirmed process. I have emailed Support on 3 or 4 ocassions, over the past week or so, no reply at all. what have I done wrong as I didn't have any problems registering a new username with another email address
Post #: 1
RE: Tech Help - 2/14/2005 3:24:18 PM   
2ndACR


Posts: 5665
Joined: 8/31/2003
From: Irving,Tx
Status: offline 		Might toss this thread into the main tech support forum. Tech support for gamers by gamers. Alot of the "heknowsall" types check in there.

(in reply to goodwoodrw)
Post #: 2
RE: Tech Help - 2/14/2005 3:34:14 PM   
m10bob


Posts: 8622
Joined: 11/3/2002
From: Dismal Seepage Indiana
Status: offline 		Yeah,I've had to re-register at least 3 times for the same reason,(each time losing my "recorded posting numbers").
Every time,it's been Marc Schwanebeck who came to my rescue to get me back in..

< Message edited by m10bob -- 2/14/2005 8:34:45 AM >

_____________________________




(in reply to 2ndACR)
Post #: 3
RE: Tech Help - 2/15/2005 6:27:18 AM   
goodwoodrw


Posts: 2661
Joined: 2/14/2005
Status: offline 		Hey there folk at matrix I want my old login name back please acknowledge the problem

_____________________________

Formerly Goodwood


(in reply to goodwoodrw)
Post #: 4
RE: Tech Help - 2/15/2005 6:31:14 AM   
pompack


Posts: 2582
Joined: 2/8/2004
From: University Park, Texas
Status: offline
quote:

ORIGINAL: BASB

Hey there folk at matrix I want my old login name back please acknowledge the problem

Every time I have used the "Contact Admin" button above, they have come back within a day or so.

(in reply to goodwoodrw)
Post #: 5
RE: Tech Help - 2/15/2005 6:37:23 AM   
goodwoodrw


Posts: 2661
Joined: 2/14/2005
Status: offline 		I think I'm getting a cold shoulder, cos I didn't go to Raverdave's pub day late last year

_____________________________

Formerly Goodwood


(in reply to pompack)
Post #: 6
RE: Tech Help - 2/15/2005 7:14:05 AM   
erstad

 

Posts: 1944
Joined: 8/3/2004
From: Midwest USA
Status: offline 		Having been through the forgotten password routine several times (since it's usually in the cookie, but then when the laptop goes in the shop both the cookie and the e-mail are on that machine...), the thing that occasionally trips me up is that when you go through the routine, you think you are done because you get an e-mail with the password but if you read all the words you find that you need to click on a link in the e-mail to confirm the password before you can use it to log in.

dave

(in reply to goodwoodrw)
Post #: 7
RE: Tech Help - 2/16/2005 1:04:26 AM   
goodwoodrw


Posts: 2661
Joined: 2/14/2005
Status: offline 		Hi there is someone at matrix going to acknowledge my problem, or is it not important enough all I want is my old nick name back Matrix please acknowledge.

_____________________________

Formerly Goodwood


(in reply to erstad)
Post #: 8
RE: Tech Help - 2/17/2005 1:33:37 AM   
goodwoodrw


Posts: 2661
Joined: 2/14/2005
Status: offline 		Matrix can you please offer an answer or isn't this paying customer important enough?
It has been almost 2 weeks this I sent my first email to BB support

< Message edited by BASB -- 2/16/2005 11:35:12 PM >

_____________________________

Formerly Goodwood


(in reply to goodwoodrw)
Post #: 9
RE: Tech Help - 2/17/2005 2:18:18 AM   
Mr.Frag


Posts: 13410
Joined: 12/18/2002
From: Purgatory
Status: offline 		Did you follow the exact directions in the main forum? I don't think Vic or Shawn reads here so he's not likely to see your post.

(in reply to goodwoodrw)
Post #: 10
RE: Tech Help - 2/17/2005 2:28:50 AM   
goodwoodrw


Posts: 2661
Joined: 2/14/2005
Status: offline 		Yes several times, I go through the confirm steps and wait for password to be emailed , but it never comes.
by the way thanks for the reply

_____________________________

Formerly Goodwood


(in reply to Mr.Frag)
Post #: 11
RE: Tech Help - 2/17/2005 2:38:02 AM   
rtrapasso


Posts: 22653
Joined: 9/3/2002
Status: offline
quote:

ORIGINAL: BASB

Yes several times, I go through the confirm steps and wait for password to be emailed , but it never comes.
by the way thanks for the reply


Perchance, did you change your e-mail address? If so - it will go to the old address.

_____________________________


(in reply to goodwoodrw)
Post #: 12
RE: Tech Help - 2/17/2005 2:46:19 AM   
Mr.Frag


Posts: 13410
Joined: 12/18/2002
From: Purgatory
Status: offline 		or it's going to the spam mail shredder ... post in the main forum...

(in reply to rtrapasso)
Post #: 13
RE: Tech Help - 2/17/2005 2:46:50 AM   
goodwoodrw


Posts: 2661
Joined: 2/14/2005
Status: offline 		Hi, my email is ok, because you are sent an email to confirm if it is you that made the request, along with a link and a temporary password. you can automatically click on the provided link which hasn't worked for me or manually do it by clicking on second link and manually input the temporary password, once this is done you get a message saying you'll be emailed a temporay password again! I never receive that password. and the other doesn't work either

yuk gotta learn preview before posting

< Message edited by BASB -- 2/17/2005 12:50:05 AM >

_____________________________

Formerly Goodwood


(in reply to rtrapasso)
Post #: 14
RE: Tech Help - 1/21/2011 1:19:41 AM   
emma388

 

Posts: 7
Joined: 9/4/2009
Status: offline 		I was just issued a new TEMPORARY password as I had forgotten my old one (which I liked alot). How does one change their temporary password issued to me?

(in reply to goodwoodrw)
Post #: 15
RE: Tech Help - 1/25/2011 9:52:20 PM   
rtrapasso


Posts: 22653
Joined: 9/3/2002
Status: offline
quote:

ORIGINAL: emma388

I was just issued a new TEMPORARY password as I had forgotten my old one (which I liked alot). How does one change their temporary password issued to me?

i'm still using the "temporary" one assigned to me when i got it... i am not sure you CAN change it.

(in reply to emma388)
Post #: 16
RE: Tech Help - 1/25/2011 10:18:38 PM   
tocaff


Posts: 4781
Joined: 10/12/2006
From: USA now in Brasil
Status: offline 		I'm using a temp also that is permanent.  I don't think you can change it.

_____________________________

Todd

I never thought that doing an AAR would be so time consuming and difficult.
www.matrixgames.com/forums/tm.asp?m=2080768

(in reply to rtrapasso)
Post #: 17
Page:   [1]
All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Help Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.688