Cant download game

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> Cant download game

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Cant download game - 2/5/2011 4:59:11 PM

Druthlen

Posts: 43
Joined: 4/4/2010
Status: offline

Hello, I login to the member area but i cant seem to find where to download distant games. I bought it at release and forgot about it and would like to try it with all the updates. Also the expansion? Worth buying? Thanks.

Post #: 1

RE: Cant download game - 2/5/2011 6:29:47 PM

Data

Posts: 3909
Joined: 1/3/2011
Status: offline

I think it's best to post this in the tech support section, afaik the game itself is not there....that is for patches and expansion. If you bought the game with the download option the link should have been sent to you via mail.
And yes, definitly worth bying the expansion as well....many times over

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(in reply to Druthlen)

Post #: 2

RE: Cant download game - 2/6/2011 12:16:20 AM

Abraxis

Posts: 96
Joined: 1/25/2011
Status: offline

http://www.matrixgames.com/forums/tm.asp?m=2714025&mpage=1&key=&#2714146

Another with the same question, I was looking for another post I read though, I forget where it is now.

If I remember correctly you can't re-download the game at the moment, matrix is apparently working on something as we speak to allow for unlimited downloads. Until then I think if you contact the help desk they'll help you get it.

I could be wrong, but that's my understanding.

(in reply to Data)

Post #: 3

RE: Cant download game - 2/6/2011 12:23:13 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

You can absolutely re-download, but you need to contact our Help Desk for a new download link. We are working on a solution that is hopefully just a few weeks away that will allow you to re-download immediately through the Members Club.

Regards,

- Erik

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Erik Rutins
CEO, Matrix Games LLC