Contact for help?

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Contact for help? - 2/12/2011 4:19:46 PM

rockhpi2

Posts: 3
Joined: 9/16/2009
Status: offline

Is there a contact to get support? I keep getting directed to that FAQ page and I don't see an e-mail there.

I bought TOAW III when it came about (about 2006) and need to install it on a new laptop. Of course the serial number died on the old laptop. Under "My registered games", it doesn't show up (though my 2004 War in the Pacific does). I have no idea what my credit card number was 5 years ago. If I bought it for download under the same e-mail, shouldn't they be able to look it up?

< Message edited by rockhpi2 -- 2/12/2011 4:20:14 PM >

Post #: 1

RE: Contact for help? - 2/12/2011 8:41:42 PM

L�tzow

Posts: 1517
Joined: 7/22/2008
From: Germany
Status: offline

Only shows up if you registered the game.

Send a mail to Erik Rutins. He might work it out for you.

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RE: Contact for help? - 2/13/2011 1:50:04 AM

wworld7

Posts: 1727
Joined: 2/25/2003
From: The Nutmeg State
Status: offline

Use the link for the Help Desk at the top of the front page (under Support). Erik has asked us repeatedly to send people there if they have issues.

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Flipper

(in reply to rockhpi2)

Post #: 3