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Trouble downloading - 3/25/2011 2:02:37 AM   
sgtmorgue

 

Posts: 12
Joined: 3/16/2006
Status: offline 		I've tried a regular download of 'Combat Command' and also with 'Get Right" downloading program, both ways the download starts but no files are transfered, 0% progress. I've downloaded many games from Matrix and never had a problem. Any ideals, thanks for any help.


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For those who fought for it , Freedom has a flavor the protected will never know.
Post #: 1
RE: Trouble downloading - 3/25/2011 2:14:50 AM   
sabre1


Posts: 1928
Joined: 8/15/2001
From: CA
Status: offline 		Had the EXACT same problem everytime I purchase from these bozos.

Try clicking on "run" instead of "save" and see if it works.

(in reply to sgtmorgue)
Post #: 2
RE: Trouble downloading - 3/25/2011 2:55:22 AM   
sgtmorgue

 

Posts: 12
Joined: 3/16/2006
Status: offline 		Thanks,,,, sabre1 ,,,, it was that simple.

But I would still like to save the file to my computer.

_____________________________

For those who fought for it , Freedom has a flavor the protected will never know.

(in reply to sabre1)
Post #: 3
RE: Trouble downloading - 3/25/2011 3:02:20 AM   
sabre1


Posts: 1928
Joined: 8/15/2001
From: CA
Status: offline 		Yep I agree, luckily I purchased the physical copy, so I will have it. But for the last 3 purchases, I have had to click on run instead of save.

Never had that problem with Digital River.

(in reply to sgtmorgue)
Post #: 4
RE: Trouble downloading - 3/25/2011 2:45:58 PM   
Andrew Loveridge


Posts: 606
Joined: 7/20/2009
Status: offline 		Could you let us know what browser you are using when this happens?  And OS?

< Message edited by Andrew Loveridge -- 3/25/2011 2:50:29 PM >

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Post #: 5
RE: Trouble downloading - 3/25/2011 11:00:51 PM   
sgtmorgue

 

Posts: 12
Joined: 3/16/2006
Status: offline 		Andrew,

I'm using Explorer 8.0.6001 with
Windows XP Professional 5.1.2600 service pack 3 Build 2600

And also with me these problems started with the change to Plimus.

_____________________________

For those who fought for it , Freedom has a flavor the protected will never know.

(in reply to Andrew Loveridge)
Post #: 6
RE: Trouble downloading - 3/26/2011 12:51:50 AM   
sabre1


Posts: 1928
Joined: 8/15/2001
From: CA
Status: offline 		Same Explorer, but Vista 64

(in reply to sgtmorgue)
Post #: 7
RE: Trouble downloading - 3/28/2011 2:55:35 PM   
Andrew Loveridge


Posts: 606
Joined: 7/20/2009
Status: offline 		We are looking into this.  Have you tried using another browser to download you files?  It seems to only be a problem with Internet Explorer.

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(in reply to sabre1)
Post #: 8
RE: Trouble downloading - 3/28/2011 7:09:26 PM   
bairdlander2


Posts: 2264
Joined: 3/28/2009
From: Toronto Ontario but living in Edmonton,Alberta
Status: offline 		Similiar problem here,when I go to run after downloading the set up file,it dissappears and its no where on my pc.

(in reply to Andrew Loveridge)
Post #: 9
RE: Trouble downloading - 3/28/2011 7:18:23 PM   
bairdlander2


Posts: 2264
Joined: 3/28/2009
From: Toronto Ontario but living in Edmonton,Alberta
Status: offline 		I also asked for confirmation e mails for my order and didnt get them either.

(in reply to bairdlander2)
Post #: 10
RE: Trouble downloading - 3/28/2011 7:32:08 PM   
bairdlander2


Posts: 2264
Joined: 3/28/2009
From: Toronto Ontario but living in Edmonton,Alberta
Status: offline 		My mistake,the e mails were in junk folder,and the download link there is the one to use not the one provided at purchase.

(in reply to bairdlander2)
Post #: 11
RE: Trouble downloading - 4/26/2011 11:49:20 AM   
Fred98


Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline
quote:

ORIGINAL: Andrew Loveridge
It seems to only be a problem with Internet Explorer.

-
Today I bought the game.

Three times I tried to download using Internet Explorer and every attempt failed.

Then I found this thread.

I switched to Mozilla and dowloaded the file OK.
-

(in reply to Andrew Loveridge)
Post #: 12
RE: Trouble downloading - 4/26/2011 11:50:51 AM   
Fred98


Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline 		-
I use WIN 7 and I was suprised I was not asked where exactly where I want to save the file to.

I think that is a WIN 7 thing rather than a Matrix thing.
-




(in reply to Fred98)
Post #: 13
RE: Trouble downloading - 4/26/2011 12:53:55 PM   
sabre1


Posts: 1928
Joined: 8/15/2001
From: CA
Status: offline 		It might be an Explorer 9 thing?

I have to do a save as now with 9.

(in reply to Fred98)
Post #: 14
RE: Trouble downloading - 4/26/2011 6:33:54 PM   
gabeeg

 

Posts: 292
Joined: 11/18/2009
Status: offline 		I had the same thing on IE...Firefox worked for me.

(in reply to sabre1)
Post #: 15
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