Game Crashes while trying to initiate combat

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Game Crashes while trying to initiate combat

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Game Crashes while trying to initiate combat - 3/26/2011 6:55:37 AM

PenCapChew

Posts: 27
Joined: 8/5/2006
Status: offline

Hello. When I try to do a hasty attack for example by right clicking I get a message saying windows has stopped working. I have the latest version of WITE. Here are some applicable logs (the game worked fine about 3 months ago when I played it some more)

Faulting application WarInTheEast.exe, version 1.0.2.0, time stamp 0x4d1275e9, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x0b71bab3, process id 0x17c4, application start time 0x01cbeb79a6806594.

The game version says 1.0.3.0, so I am not sure why the error log says 1.0.2.0.

System Information
------------------
Time of this report: 3/26/2011, 01:28:25
Machine name: XENOS
Operating System: Windows Vista� Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X48-DS4
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~3.2GHz
Memory: 3070MB RAM
Page File: 1361MB used, 5000MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

Any help is greatly appreciated.

Post #: 1

RE: Game Crashes while trying to initiate combat - 3/26/2011 8:16:00 AM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

Do you have a save right before it crashes you can attach here? Does it crash all the time or just sometimes?

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to PenCapChew)

Post #: 2

RE: Game Crashes while trying to initiate combat - 3/26/2011 9:26:08 AM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

Currently game title bar shows last version the installer was run, but not the actual file used. Just to double check if installation went fine you may check exe file properties/details for the version. If it shows 1.02 install latest patch once more to make sure the latest exe is used.

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Joel Billings)

Post #: 3

RE: Game Crashes while trying to initiate combat - 3/26/2011 6:00:59 PM

PenCapChew

Posts: 27
Joined: 8/5/2006
Status: offline

The game worked fine up to v 1.01 patch as I tested it. Once I upgraded to 1.03 I get crashes when I try to initiate combat. I have attached a save file prior to the crash. It crashes every time I right click to start a hasty attack. The product version of "WarInTheEast.exe" is 1.0.3.0 in the properties/details section.

The error message in Event Properties is: Faulting application WarInTheEast.exe, version 1.0.3.0, time stamp 0x4d6051df, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x0a7dbab3, process id 0xaec, application start time 0x01cbebd6fe2429f3.

Attachment (1)

< Message edited by PenCapChew -- 3/26/2011 6:05:23 PM >

(in reply to Helpless)

Post #: 4

RE: Game Crashes while trying to initiate combat - 3/26/2011 7:19:47 PM

PenCapChew

Posts: 27
Joined: 8/5/2006
Status: offline

I tried reinstalling the game again and installing the patches sequentially. The crash I have been experiencing occurs once patch 1.0.2.0 has been installed, so it seems this is where the problem begins for me.

< Message edited by PenCapChew -- 3/26/2011 7:21:08 PM >

(in reply to PenCapChew)

Post #: 5

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Game Crashes while trying to initiate combat

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