The game will not start

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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> The game will not start

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The game will not start - 4/15/2011 9:29:44 PM

Caesaren

Posts: 8
Joined: 2/11/2009
Status: offline

Problem:
After six or eight weeks i want to play the game again, but the game will not start (an Error-message will be send to microsoft).
I installed the game new with the cd, but without success.

Have anybody an idea what i do wrong or what the problem can be?

PC: AMD Athlon(tm) 64X2 DUAL Core Processor 4400+ 2.31 GHz, 1.00 GB RAM

Firewall: Kaspersky Internet Security 11.0.1.400
For two days i have an automatic windowsupdate with 20 updates.

Post #: 1

RE: The game will not start - 4/16/2011 12:23:43 AM

Disco Duck

Posts: 552
Joined: 11/16/2004
From: San Antonio
Status: offline

quote:

ORIGINAL: Caesaren

Problem:
After six or eight weeks i want to play the game again, but the game will not start (an Error-message will be send to microsoft).
I installed the game new with the cd, but without success.

Have anybody an idea what i do wrong or what the problem can be?

PC: AMD Athlon(tm) 64X2 DUAL Core Processor 4400+ 2.31 GHz, 1.00 GB RAM

Firewall: Kaspersky Internet Security 11.0.1.400
For two days i have an automatic windowsupdate with 20 updates.

I am running Kapersky with the same rev you have. and have downloaded all of the recent windows updates so I don't think that is the issue. I am runnig an AMD X2 240 processor running @2.8 GHZ with Three GB of ram. Mine is a Compaq (HP) computer with zero mods since I bought it.

Have you made any changes to your computer?

(in reply to Caesaren)

Post #: 2

RE: The game will not start - 4/16/2011 9:07:10 AM

Caesaren

Posts: 8
Joined: 2/11/2009
Status: offline

No, i have nothing changed.

Other programms run fine, "war in the pacific" as example too.

(in reply to Disco Duck)

Post #: 3

RE: The game will not start - 4/16/2011 4:27:50 PM

Disco Duck

Posts: 552
Joined: 11/16/2004
From: San Antonio
Status: offline

OS. Windows 7, XP, Vista?

(in reply to Caesaren)

Post #: 4

RE: The game will not start - 4/20/2011 12:56:36 PM

Zahn

Posts: 2
Joined: 11/28/2009
Status: offline

Same here. From one Day to another the game dont start anymore. dwwin startst and an errormessage goes to windows. Windows XP...
No idea what changed in that short time.

(in reply to Disco Duck)

Post #: 5

RE: The game will not start - 4/20/2011 1:08:56 PM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

What is the version of the game?
Have you tried renaming the sound and video directories to something like noSound and noVideo?
Try installing and download/installing the latest patch.

_____________________________

Michael

(in reply to Zahn)

Post #: 6

RE: The game will not start - 4/30/2011 12:21:48 AM

Zahn

Posts: 2
Joined: 11/28/2009
Status: offline

I tried it with version vanilla, e and i...always the same.
renaming the sound and viodeo directories also hadnt any effect.

(in reply to michaelm75au)

Post #: 7