Sharing Violation

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Panzer Command: Ostfront >> Tech Support >> Sharing Violation

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Sharing Violation - 5/12/2011 8:47:41 PM

FNG

Posts: 514
Joined: 1/3/2002
From: Devizes, UK
Status: offline

I bought from the store. I've tried installing three times and each time I get a sharing violation referencing a different file:

"Encountered a sharing violation while accessing <file>"

In the latest instance it was \Media\KHARKOV_L6A\map.bmp

_____________________________

FNG
Our doubts are traitors, and make us lose the good we oft might win by fearing to attempt.

Post #: 1

RE: Sharing Violation - 5/12/2011 9:05:11 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

That's odd. Are you trying to install it on top of a previous installation, either Kharkov or the demo? A reboot and making sure you're logged in with an administrator level account may help.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to FNG)

Post #: 2

RE: Sharing Violation - 5/12/2011 9:06:54 PM

FNG

Posts: 514
Joined: 1/3/2002
From: Devizes, UK
Status: offline

Clean install. I have rebooted and logged in as administrator. Weirdly, if I kill the process and restart, it gets a bit further each time. Last attempt (number 5) got me to 2.37GB. Will keep trying to see if I can a) finish installing and b) get it to run.

_____________________________

FNG
Our doubts are traitors, and make us lose the good we oft might win by fearing to attempt.

(in reply to Erik Rutins)

Post #: 3

RE: Sharing Violation - 5/12/2011 9:12:00 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Have you turned off any anti-virus or security software that could be interfering with the installation?

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to FNG)

Post #: 4

RE: Sharing Violation - 5/12/2011 9:33:56 PM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: FNG

Clean install. I have rebooted and logged in as administrator. Weirdly, if I kill the process and restart, it gets a bit further each time. Last attempt (number 5) got me to 2.37GB. Will keep trying to see if I can a) finish installing and b) get it to run.

This sounds like either a virus checker is scanning the installer, or there is a file cache being used on the downloaded file .

What OS are you using?

Thanks
rick

(in reply to FNG)

Post #: 5

RE: Sharing Violation - 5/12/2011 10:01:49 PM

FNG

Posts: 514
Joined: 1/3/2002
From: Devizes, UK
Status: offline

Using Vista. I kept at it and finished the install - as you say, looks like something local to my machine rather than the download file itself. 1st Panzer is already rolling :)

Thanks for the answers!

_____________________________

FNG
Our doubts are traitors, and make us lose the good we oft might win by fearing to attempt.

(in reply to rickier65)

Post #: 6

RE: Sharing Violation - 5/12/2011 10:05:56 PM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: FNG

Using Vista. I kept at it and finished the install - as you say, looks like something local to my machine rather than the download file itself. 1st Panzer is already rolling :)

Thanks for the answers!

Great! Glad it's working now!

thanks for letting us know!
rick

(in reply to FNG)

Post #: 7