Can't Buy Return of the Shakturi

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Can't Buy Return of the Shakturi

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Can't Buy Return of the Shakturi

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Can't Buy Return of the Shakturi - 6/11/2011 5:37:08 AM

TableTop66

Posts: 36
Joined: 6/11/2011
Status: offline

HI Guys, I was all Prepared to buy Return of the Shakturi this weekend but the page to buy appears to be a broken link,

could someone at MATRIX check the links and fix it come monday onwards.

I would really Like to buy it

.

Cheers

Jimbo

Post #: 1

RE: Can't Buy Return of the Shakturi - 6/11/2011 7:19:14 AM

Data

Posts: 3909
Joined: 1/3/2011
Status: offline

Hi Jimbo and welcome to the forum. I think you'd best put a thread in the tech support section or better yet contact them directly for this to speed things up.
Hope you get it soon.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to TableTop66)

Post #: 2

RE: Can't Buy Return of the Shakturi - 6/11/2011 10:08:42 AM

cookie monster

Posts: 1693
Joined: 5/22/2005
From: Birmingham,England
Status: offline

Get a help desk ticket from the support section of the website

(in reply to Data)

Post #: 3

RE: Can't Buy Return of the Shakturi - 6/11/2011 1:38:26 PM

TableTop66

Posts: 36
Joined: 6/11/2011
Status: offline

Thank You Data and cookie monster for your reply's

I have submitted a help desk ticket, so hopefully someone will look into it.

I think the problem is more to do with Plimus who sell the games for Matrix Games, as once you fill

out your details and choose credit card type it does not progress to the next stage.

Will wait and see.

Cheers

Jimbo

(in reply to cookie monster)

Post #: 4

RE: Can't Buy Return of the Shakturi - 6/11/2011 1:55:24 PM

Data

Posts: 3909
Joined: 1/3/2011
Status: offline

Yap, this has been reported on the forum before but Matrix people can help with Plimus as well.
Fingers crossed.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to TableTop66)

Post #: 5

RE: Can't Buy Return of the Shakturi - 6/13/2011 3:28:54 AM

TableTop66

Posts: 36
Joined: 6/11/2011
Status: offline

Update: Got an email from Matrix saying they will look into, tried purchase yesterday morning with success this time.

Downloaded, installed runs perfect. Having a great time love the updates, looking forward to the next Expansion