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Game crashes before loading - 5/23/2011 7:09:09 AM   
Tzven

 

Posts: 11
Joined: 5/23/2011
Status: offline 		I've tried following the other suggestions in the thread with no luck.

I'm on Windows 7 64bit.

So far no nothing I've done has resulted in successfully loading the game. I've turned .Net 3.5.1 off and on, uninstalled the game, reinstalled.

The error thrown is:
quote:

Unhandled Exception

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.--->
System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 080040154

and so on.

The error seems to indicate an issue with .Net, but the netfx_setupverifier assures me everything verifies successfully.

The error happens regardless of the compatibility settings.

Does anyone have any ideas?
Post #: 1
RE: Game crashes before loading - 5/23/2011 7:41:21 AM   
Tzven

 

Posts: 11
Joined: 5/23/2011
Status: offline 		Addendum:

After installing ROTS the following error is thrown when attempting to launch the game:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.0
Problem Signature 03: 4d07cec1
Problem Signature 04: System
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275e12
Problem Signature 07: 3a97
Problem Signature 08: 394
Problem Signature 09: System.ComponentModel.Win32
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

When using compatibility mode for XP SP2 the following error is thrown:
Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.0
Problem Signature 03: 4d07cec1
Problem Signature 04: System.Windows.Forms
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275ebd
Problem Signature 07: 199c
Problem Signature 08: 2
Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I've also rebooted after running sfc /scannow

(in reply to Tzven)
Post #: 2
RE: Game crashes before loading - 5/23/2011 9:26:04 AM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Did the game ever worked before and you just see this now? Or it always failed with this error?
welcome to the forum Tzven

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Tzven)
Post #: 3
RE: Game crashes before loading - 5/23/2011 6:28:30 PM   
cookie monster


Posts: 1693
Joined: 5/22/2005
From: Birmingham,England
Status: offline 		Have you tried the .Net removal and fresh install from the FAQ here

http://www.matrixgames.com/forums/fb.asp?m=2420701

If that doesn't work then it's time to get a help desk ticket from the support section of Matrix games

(in reply to Data)
Post #: 4
RE: Game crashes before loading - 5/23/2011 7:20:57 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Don't know why but that com exception with the class not registered makes me think of a game install problem, not a .NET problem; that's why I wanted to confirm if it ever worked before moving to ROTS.

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Post #: 5
RE: Game crashes before loading - 5/23/2011 7:32:40 PM   
Tzven

 

Posts: 11
Joined: 5/23/2011
Status: offline 		Data:

Thank you, a pleasure to be here . So far the game hasn't worked at all. A fresh install, without patching, results in the first error. Patching or installing the expansion results in the second.

cookie monster:

I've tried various ways of fixing .Net. Windows 7 uses .Net 2 as a critical system, and .Net 3 can only be activated/deactivated through the "Turn Windows features on or off" in the control panel. I've also tried using sfc /scannow - still no luck.

There is an interesting error in the event viewer: Error 1111 .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

I suspect this may be the root cause, can you confirm?

(in reply to cookie monster)
Post #: 6
RE: Game crashes before loading - 5/23/2011 9:24:31 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		This is a new one but looks particular enough, I'll google for it and let you know if I find something relevant; do you have another Windows where you can setup the game? at least to confirm that the Windows installation is not the actual problem.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Tzven)
Post #: 7
RE: Game crashes before loading - 5/24/2011 5:22:01 PM   
princej

 

Posts: 26
Joined: 2/17/2011
Status: offline 		Hi guys, I'm having the same problem. The game will not launch , but it ran fine on my older windows 7. The only difference is that this one is a little newer and its an hp with an AMD processor(instead of an intell). Now I've tried all the various versions on this pc and none of them work on it. So I'm guessing it might be the brand perhaps ??
here are the various errors (for each version)
Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.0
Problem Signature 03: 4d07cec1 (release version 1.5) 4d134ca3 (first update)
Problem Signature 04: System.Drawing
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275e83
Problem Signature 07: 7af
Problem Signature 08: 6c
Problem Signature 09: System.ArgumentException
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.8
Problem Signature 03: 4d8d101c (this is with the "latest update")
Problem Signature 04: System.Drawing
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275e83
Problem Signature 07: 7af
Problem Signature 08: 6c
Problem Signature 09: System.ArgumentException
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

< Message edited by princej -- 5/24/2011 5:32:25 PM >

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prince~
MGT Gaming Community

(in reply to Data)
Post #: 8
RE: Game crashes before loading - 5/24/2011 7:02:49 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		same service pack level on both win7?
you can check the version with winver from the run/command prompt

Edit: just saw the two OS Version: 6.1.7600.2.0.0.768.3 in your post, I think this clears my question

< Message edited by Data -- 5/24/2011 7:09:12 PM >

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to princej)
Post #: 9
RE: Game crashes before loading - 5/24/2011 7:06:34 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		have found this, sounds too techno babble at this point but it may be worth a try

http://social.msdn.microsoft.com/Forums/en-US/netfxsetup/thread/f56cc6e4-c2bf-490c-b87b-3e22b1e6b935/

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Data)
Post #: 10
RE: Game crashes before loading - 5/24/2011 7:50:35 PM   
princej

 

Posts: 26
Joined: 2/17/2011
Status: offline 		yes , all the erros were generated on the same pc. i had no problem running DW with my older windows 7.

(in reply to Data)
Post #: 11
RE: Game crashes before loading - 5/24/2011 9:35:53 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		so this could be an install / setup issue with the new win7? any other game / soft that also doesn't work on the new one but works on the old one?

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to princej)
Post #: 12
RE: Game crashes before loading - 5/25/2011 3:14:09 AM   
princej

 

Posts: 26
Joined: 2/17/2011
Status: offline 		All my other games/softare work fine so it would appear that its related to the .net 2.0
It is also possible that one of the optional windows updates contain a fix for this.

_____________________________

prince~
MGT Gaming Community

(in reply to Data)
Post #: 13
RE: Game crashes before loading - 5/25/2011 6:26:01 AM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		never paid much attention to them but they should have a change log so that you can determine this without having to install them.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to princej)
Post #: 14
RE: Game crashes before loading - 5/25/2011 6:25:22 PM   
Tzven

 

Posts: 11
Joined: 5/23/2011
Status: offline 		princej, can you run services.msc and see if Microsoft .NET Framework NGEN v2.0.50727_X64 or Microsoft .NET Framework NGEN v2.0.50727_X86 is running? I'm beginning to suspect that might be the issue - at least for me.

Data: Unfortunately the only other non-work machine is my wife's laptop. I dare not risk her wrath, so I'm not even going to bother trying to install it on there.

I understood your link - trying various things. Will report back later.

(in reply to Data)
Post #: 15
RE: Game crashes before loading - 5/25/2011 7:05:41 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Same here for that wife's laptop part, we are brave 4x emperors

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Tzven)
Post #: 16
RE: Game crashes before loading - 5/26/2011 10:08:38 AM   
princej

 

Posts: 26
Joined: 2/17/2011
Status: offline 		Alright , I'll do that and get back with you on it. but I can definately tell you its not a problem with the update as it runs perfectly on my xp with the latest update (it just will not run on my new win7)

< Message edited by princej -- 5/26/2011 10:09:38 AM >

(in reply to Data)
Post #: 17
RE: Game crashes before loading - 5/27/2011 5:55:12 AM   
princej

 

Posts: 26
Joined: 2/17/2011
Status: offline 		-----problem located ----------------
I have located the problem and fix for our systems. Once I enabled the services, I got the error listed on the left side of the attatched image. Now pay close attention to the right side of the image. Did you notice that something was missing ? To make this short, the font whitch is called in the code on the left is simply not present on our speciffic systems. You can verify on your system this by opening up notepad and attempting to change your font to "verdana" regular.

The Fix

1)You can do like me and grab the font from an older system that you own or get the font from a freinds pc by going to c:\windows\fonts Once you find the font hold down ctl press "C" . You can now paste the file to an external drive and install it to your system by right clicking on the file and clicking install.
2)An alternate more exspensive method is to purchase it : here

I am very happy to report that I am now able to run DWRS with the latest patch but in the process of searching for the answer ran accross some very interesting articles here





Attachment (1)

< Message edited by princej -- 5/27/2011 7:53:45 AM >

_____________________________

prince~
MGT Gaming Community

(in reply to princej)
Post #: 18
RE: Game crashes before loading - 5/27/2011 12:41:07 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Wow, good one princej....you could make a mini aar out of this one; you've got the images ready
glad to hear you're operational again

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to princej)
Post #: 19
RE: Game crashes before loading - 5/27/2011 2:13:50 PM   
Tzven

 

Posts: 11
Joined: 5/23/2011
Status: offline 		My issue was a little more involved. It seems .Net was damaged, and since it's a core system I couldn't simply reinstall it.

In the end I reinstalled W7 from scratch. Now the game works under XP SP2 Compatibility.

Now to kill off all those damn Darloks...

(in reply to Data)
Post #: 20
RE: Game crashes before loading - 5/27/2011 3:25:17 PM   
Crane

 

Posts: 3
Joined: 5/27/2011
Status: offline 		Hi everyone,

I also have a crash problem with the original game (not ROTS)at startup after installing the new patch 1.0.7.
I use win7Pro 64 with dot.net 4.0.

Description
Stopped working
Pfad der fehlerhaften Anwendung: C:\Matrix Games\Distant Worlds\DistantWorlds.exe

Problemsignatur
Problemereignisame: APPCRASH
Application Name: DistantWorlds.exe
Application Version: 1.0.7.0
Application Timestamp: 4c12bf78
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7bafa
Exception Code: e0434f4d
Exception Offset: 0000b727
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031

I must admit I have no ideas. Can anyone help?

(edit: everything works fine after reinstalling and going back to 1.0.6.)


Greetings
Crane

< Message edited by Crane -- 5/27/2011 3:35:34 PM >

(in reply to Tzven)
Post #: 21
RE: Game crashes before loading - 5/27/2011 4:30:17 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Hi Crane and welcome to the forum, the fact that if work fine with 1.0.6 but not with 1.0.7 kinda confirms your setup is ok. I was thinking the .NET is newer than the one recomended for the game but it works with 1.0.6, maybe 1.0.7 hits an incompatibility.
How exactly did you apply 1.0.7? you used the game updater or downloaded it and installed it manually?

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Crane)
Post #: 22
RE: Game crashes before loading - 5/27/2011 5:46:10 PM   
Crane

 

Posts: 3
Joined: 5/27/2011
Status: offline 		Thanks for the welcome and your answer, Data.
I tried both ways installing with the same result.
Greetings
Crane

(in reply to Data)
Post #: 23
RE: Game crashes before loading - 5/27/2011 6:30:37 PM   
Crane

 

Posts: 3
Joined: 5/27/2011
Status: offline
Just tried something found by google
command prompt: "Regsvr32 C:\Windows\System32\Kernelbase.dll"

It said:
"The module 'C:\Windows\System32\Kernelbase.dll' was loaded but the entry-point DllRegisterServer was not found. Make sure that "c:\windows\System32\Kernelbase.dll" is a valid DLL or OCX file and then try again.


... but it really i s the correct adress.

Greetings
Crane

(in reply to Data)
Post #: 24
RE: Game crashes before loading - 5/27/2011 6:44:51 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Yap, registering dll's manually helps sometimes but I've never heard of this helping with any DW issue so far. Still, it's the only lead we've got so far; if it is this, than trying the 1.0.7 on another windows where you don't get this message might be a good test, see if it behaves the same way there also. At the very least it will eliminate this dll as a possible root cause.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Crane)
Post #: 25
RE: Game crashes before loading - 6/16/2011 8:29:47 PM   
marc420

 

Posts: 224
Joined: 9/23/2002
From: Terrapin Station
Status: offline 		Wow.

If you're the sort to read a tech support forum before you buy a game, this should send you running for the hills. These guys apparently don't have a clue as to what they are doing. No way on earth should a piece of software have these sorts of problems.

The problems obviously began with ROTS and the equivalent 1.07 update to DW. They broke something when they did this. But, instead of trying to figure it out, they have their customers running around jumping through hoops to reconfigure their computers.

I worked for years with a programming group that worked in C# and .net. We never had problems like this. Heck, this sounds like it never would have passed our beta testing. Serious install problems requiring a customer to reconfigure Windows and uninstall and reinstall .net .... that would definitely be a 'bug' that would flunk a beta test.

I can't believe a company is asking customers to do this sort of stuff. This is insane.

Me, I do some programming myself in .net. So, no way is it even thinkable that I'm going to even think about messing with my computer, which in every other way related to .net is working fine, in order to wage what sounds like an hours-long fight to install some silly game. Not a chance. I can write my own .net programs, install them and run them with no problems ... and there's no way I'm even going to think about messing with that to solve some problem that some wacky game programmers can't solve in their own code.

There are lots of .net programs and programmers out there. Lots of people write .net programs that don't have these sorts of problems. They broke something or did something they shouldn't have done when they did the expansion. Now they've got their customers jumping through hoops because they can't or won't fix it.

Sure glad I read this before I plunked down any money. Wow. There are some seriously incompetent people around here, ranging from the programmers who wrote this to the support people telling customers to seriously reconfigure windows to run a game, and I hope I remember never to do business with them in the future.

I hope people know what they are doing when they start running some of these serious re-configurations of windows. If you don't think of yourself as a 'geek', in the long run you might be a whole lot happier if you just returned this game and its buggy install and got your money back before you mess up your computer doing this sort of stuff. Please be careful.

(in reply to Data)
Post #: 26
RE: Game crashes before loading - 6/17/2011 10:27:47 AM   
princej

 

Posts: 26
Joined: 2/17/2011
Status: offline 		oUCH , in my case ,it was not the game or the programmers , but the way that the OS was configured on my new" computer. Of all the pc's I installed it on DW worked perfectly and I had no problems running the game or its exspansions until I got an HP. Infact, I honestly cant recomend that anyone buys an HP anymore because windows 7 may be a great OS on the right brand but an HP appears to me to be a different monster as its hard to get anything to run on this thing without modifications. (just a thought that it might not be the programmers , but the brand or speciffic model of pc that some may be using)

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prince~
MGT Gaming Community

(in reply to marc420)
Post #: 27
RE: Game crashes before loading - 6/17/2011 10:34:32 AM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Until the actual root cause is found we're just speculating, that's why is safer to hold off on casting blames...or inflate the issue to the point of blaming the entire game or developers and such.

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...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

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Post #: 28
RE: Game crashes before loading - 6/18/2011 8:49:46 AM   
Tzven

 

Posts: 11
Joined: 5/23/2011
Status: offline 		Marc,

Having worked in a dev environment, you should know that there are many possible causes for software crashes. Consider the number of variables the application needs to account for, processor, OS, DirectX, external libraries (just to name a small few). If any one of those variables is corrupted, then it's entirely possible for the application to crash or even fail to load. Even poorly written third party applications may crash your application, and there's not a thing you can do about that.

In my case the blame lies firmly on Microsoft's shoulder. My .Net framework was corrupted, and as it's now a core component of Windows 7, I couldn't simply re-install it. My options were to either do a lot of digging in the registry or to do a completely fresh install of W7.

Either way, I'm having a lot of fun with the game and I strongly recommend it.

(in reply to Data)
Post #: 29
RE: Game crashes before loading - 6/18/2011 7:31:07 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline
quote:

Either way, I'm having a lot of fun with the game and I strongly recommend it.


All unavoidable problems aside, this is the best thing to have from any game.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Tzven)
Post #: 30
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