Rise of Rome Installation

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All Forums >> [New Releases from Matrix Games] >> Field of Glory Series >> Tech Support >> Rise of Rome Installation

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Rise of Rome Installation - 7/18/2011 6:44:18 PM

keoman

Posts: 16
Joined: 6/29/2011
Status: offline

I purchased and downloaded Rise of Rome and got an 82 megabyte file that was not an application. In "properties" it says it's an application, but it does not look like the other modules I bought and installed and it does not run. You get a message asking you to select the application to run the file. I put in a help ticket on this, but does anyone have the same problem?

Thanks

Mark

Post #: 1

RE: Rise of Rome Installation - 7/22/2011 1:31:16 AM

Big B

Posts: 4870
Joined: 6/1/2005
From: Old Los Angeles pre-1960
Status: offline

I just had this same problem today, but my system does not see it as a setup application....just a generic file. What gives?

quote:

ORIGINAL: keoman

I purchased and downloaded Rise of Rome and got an 82 megabyte file that was not an application. In "properties" it says it's an application, but it does not look like the other modules I bought and installed and it does not run. You get a message asking you to select the application to run the file. I put in a help ticket on this, but does anyone have the same problem?

Thanks

Mark

Attachment (1)

< Message edited by Big B -- 7/22/2011 1:46:35 AM >

(in reply to keoman)

Post #: 2

RE: Rise of Rome Installation - 7/22/2011 9:28:45 AM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

Sorry you are having problems. It appears your machines have renamed teh file for some reason. Try renaming it to a .exe file. If this does nto work disable your vuirus protection and try again. It is almost certainly a virus checker issue. It is trying to protect you by renaming the file so you cannot run it. How helpful :)

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to Big B)

Post #: 3

RE: Rise of Rome Installation - 7/22/2011 10:41:31 PM

Big B

Posts: 4870
Joined: 6/1/2005
From: Old Los Angeles pre-1960
Status: offline

That worked perfectly!

Thank you!

quote:

ORIGINAL: Iain McNeil

Sorry you are having problems. It appears your machines have renamed teh file for some reason. Try renaming it to a .exe file. If this does nto work disable your vuirus protection and try again. It is almost certainly a virus checker issue. It is trying to protect you by renaming the file so you cannot run it. How helpful :)

_____________________________

Big B's Shipyard

(in reply to IainMcNeil)

Post #: 4

RE: Rise of Rome Installation - 6/10/2012 4:39:33 PM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

Downloaded today.
The file is downloaded as FOGRise (without an extension) as is not being renamed by the virus scanner or downloader.

_____________________________

Michael

(in reply to Big B)

Post #: 5