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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: The Longest Day >> Tech Support >> Error Message Page: [1]
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Error Message - 9/7/2011 12:06:29 PM   
rubisco

 

Posts: 179
Joined: 8/6/2007
Status: offline 		Just reinstalled CCLD on Windows 7. Getting an error message that says "Close combat error - unavailable".

Anyone have any suggestions?
Post #: 1
RE: Error Message - 9/7/2011 12:25:08 PM   
RD Oddball

 

Posts: 4836
Joined: 2/10/2007
Status: offline 		Which version of the game do you have installed. Have you installed the latest patch? At which point are you getting the error, on launch? Are you launching through the game launch menu or by double-clicking the EXE directly?

(in reply to rubisco)
Post #: 2
RE: Error Message - 9/7/2011 12:38:58 PM   
rubisco

 

Posts: 179
Joined: 8/6/2007
Status: offline 		I've tried the download version with and without the latest patch.

I can run the game menu, but then after I click on "play" I get the error message. Same thing happens when I run the game from the quickstart. I've also tried all of the compatability options in Win 7, but I still get the same error message at the same point.

I'll try downloading the game again.


< Message edited by rubisco -- 9/7/2011 12:39:23 PM >

(in reply to RD Oddball)
Post #: 3
RE: Error Message - 9/7/2011 2:07:31 PM   
rubisco

 

Posts: 179
Joined: 8/6/2007
Status: offline 		A fresh download and install didn't solve the problem.

EDIT: Cracked it! For those that may find this thread in the future, the problem was caused because I recently installed Win7, but hadn't reinstalled the latest drivers for my graphics card. The old driver didn't support DirectDraw, which CC requires.

< Message edited by rubisco -- 9/7/2011 2:44:22 PM >

(in reply to rubisco)
Post #: 4
RE: Error Message - 9/8/2011 3:10:02 PM   
RD Oddball

 

Posts: 4836
Joined: 2/10/2007
Status: offline 		Thanks for the update and sharing your solution rubisco.

(in reply to rubisco)
Post #: 5
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