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PayPal Disruption Question... - 12/1/2011 8:24:45 PM   
Hanal

 

Posts: 2312
Joined: 11/1/2003
Status: offline 		How about offering some type of pre-order for games that you are confident will be released in December, so that people who depend on PayPal for their purchases, can do so before the deadline? I know the window of opportunity is short, but it is better than nothing, especially with the Holidays approaching....

< Message edited by J P Falcon -- 12/1/2011 8:27:44 PM >
Post #: 1
RE: PayPal Disruption Question... - 12/2/2011 12:14:11 AM   
Grim.Reaper


Posts: 1355
Joined: 12/31/2009
Status: offline 		This does seem to be a bad time of the year in order to make this kind of switch. Although I have other means to pay if I wanted, I only typically pay with Paypal nowadays. Looks like this might have saved me a few bucks over the holidays:(

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(in reply to Hanal)
Post #: 2
RE: PayPal Disruption Question... - 12/2/2011 1:11:21 AM   
Phatguy

 

Posts: 1348
Joined: 3/1/2006
From: Buffalo,ny
Status: offline 		Strange time for Plimus to be futzing around with Paypal........At least thats my opinion. Good thing that like GM I have other means of paying but its still very annoying...

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(in reply to Grim.Reaper)
Post #: 3
RE: PayPal Disruption Question... - 12/2/2011 2:56:38 AM   
poop17


Posts: 60
Joined: 12/21/2010
Status: offline 		I think they don't determine the time which they fix Paypal issue.
paypal will can use next year,next holiday sale

(in reply to Phatguy)
Post #: 4
RE: PayPal Disruption Question... - 12/2/2011 3:39:15 AM   
jomni


Posts: 2827
Joined: 11/19/2007
Status: offline 		Plimus hates PayPal (or the other way around).  Their FindMyOrder does not even have an option for PayPal.
Plus the funny foreign currency conversions. Never really liked the new Plimus arrangement.

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(in reply to poop17)
Post #: 5
RE: PayPal Disruption Question... - 12/2/2011 8:17:24 PM   
Jeffrey H.


Posts: 3154
Joined: 4/13/2007
From: San Diego, Ca.
Status: offline
quote:

ORIGINAL: jomni

Plimus hates PayPal (or the other way around).  Their FindMyOrder does not even have an option for PayPal.
Plus the funny foreign currency conversions. Never really liked the new Plimus arrangement.


Ditto, as much as people complained about DR I never had any problem and the transaction "felt" right. Not so with Plimus.


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History began July 4th, 1776. Anything before that was a mistake.

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(in reply to jomni)
Post #: 6
RE: PayPal Disruption Question... - 12/2/2011 8:49:23 PM   
bairdlander2


Posts: 2264
Joined: 3/28/2009
From: Toronto Ontario but living in Edmonton,Alberta
Status: offline 		Never had a problem with Digital River.Its also handy their call center is in the PI if any problems just get my wife to talk to them in tagalog

< Message edited by bairdlander -- 12/2/2011 8:50:09 PM >

(in reply to Jeffrey H.)
Post #: 7
RE: PayPal Disruption Question... - 12/2/2011 10:29:31 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi everyone,

We are obviously disappointed about this. We can't offer pre-orders at this time. If you were planning to purchase with PayPal, your best bet is to get your purchase in before December 9th or wait until January, or just use a credit card or other payment method (we accept orders by phone if you're more comfortable with that).

Hopefully when the new system is in place, we will also be able to allow order lookup based on PayPal ID, so there may be a silver lining.

Regards,

- Erik

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CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to bairdlander2)
Post #: 8
RE: PayPal Disruption Question... - 12/2/2011 11:29:47 PM   
LynnMc

 

Posts: 4
Joined: 12/2/2011
Status: offline 		Erik,
In the above note you wrote, "we accept orders by phone if you're more comfortable with that." Okay, call me stupid.  I admit it.  But I can't find a phone number anywhere on your website to call to place an order.

Signed
"Stupid"

(in reply to Erik Rutins)
Post #: 9
RE: PayPal Disruption Question... - 12/2/2011 11:53:02 PM   
Hanal

 

Posts: 2312
Joined: 11/1/2003
Status: offline
quote:

ORIGINAL: LynnMc

Erik,
In the above note you wrote, "we accept orders by phone if you're more comfortable with that." Okay, call me stupid.  I admit it.  But I can't find a phone number anywhere on your website to call to place an order.

Signed
"Stupid"


When you place an order and select phone option, you will be provided with a number... see the link below...

http://home.plimus.com/ecommerce/shoppers/phone-orders

(in reply to LynnMc)
Post #: 10
RE: PayPal Disruption Question... - 12/3/2011 12:35:55 AM   
Missouri_Rebel


Posts: 3065
Joined: 6/19/2006
From: Southern Missouri
Status: offline
quote:

ORIGINAL: Erik Rutins

Hi everyone,

We are obviously disappointed about this. We can't offer pre-orders at this time. If you were planning to purchase with PayPal, your best bet is to get your purchase in before December 9th or wait until January, or just use a credit card or other payment method (we accept orders by phone if you're more comfortable with that).

Hopefully when the new system is in place, we will also be able to allow order lookup based on PayPal ID, so there may be a silver lining.

Regards,

- Erik


You just get the games out Sir, and we'll find a way to purchase them. I'm merely a paying customer but, in my book your company is top notch and a great example for all others. Honesty and integrity are good traits.



_____________________________

**Those who rob Peter to pay Paul can always count on the support of Paul
**A government big enough to give you everything you want is a government big enough to take from you everything you have-Gerald Ford

(in reply to Erik Rutins)
Post #: 11
RE: PayPal Disruption Question... - 12/3/2011 1:52:14 AM   
LynnMc

 

Posts: 4
Joined: 12/2/2011
Status: offline 		Thanks Falcon. After a few tries I got the number.  Unfortunately, $3 processing fee for manual orders.  Maybe they'll wave that because all this is their fault. Yeah right.  We're talking $$.  We'll see what happens when I call them.

Signed,
Still stupid but as much as before

(in reply to Missouri_Rebel)
Post #: 12
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