Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Game won't start

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [Current Games From Matrix.] >> [World War II] >> Unity of Command Series >> Tech Support >> Game won't start Page: [1]
Login
Message << Older Topic   Newer Topic >>
Game won't start - 12/27/2011 11:49:37 PM   
kvolk


Posts: 50
Joined: 5/26/2011
Status: offline 		tried to play and got the below error message:

Microsoft Visual C++ Runtime Library

Runtime Error
Program C:\Matrix Games\Unity Of Command\uoc.exe
This program has requested the Runtime to terminate in an unusual way
Contact the applications support team for more information

I have a win 7 64bit machine with 4 gigs of memory. I have not played the game yet this was my first attepmt since down loading it. Let me know what I can do to fix please.

_____________________________

Leadership is intangible, and therefore no weapon ever designed can replace it.
Omar N. Bradley
Post #: 1
RE: Game won't start - 12/28/2011 5:35:58 AM   
2xTom


Posts: 114
Joined: 10/31/2011
Status: offline 		Hi kvolk,

when installing the game, you are offered to install the required "Visual C++ redistributable" (this is enabled by default). Can you confirm that you indeed installed this?



_____________________________

Tomislav Uzelac
Unity of Command Lead Developer

(in reply to kvolk)
Post #: 2
RE: Game won't start - 12/28/2011 2:40:36 PM   
kvolk


Posts: 50
Joined: 5/26/2011
Status: offline 		I did install the Visual C++ and there are several instances of it when I look in add/remove programs.

_____________________________

Leadership is intangible, and therefore no weapon ever designed can replace it.
Omar N. Bradley

(in reply to 2xTom)
Post #: 3
RE: Game won't start - 12/28/2011 3:32:00 PM   
2xTom


Posts: 114
Joined: 10/31/2011
Status: offline
Looks like a dependency problem related to something specific on your machine. We didn't see this elsewhere.

I'll be sending you a PM with some requests for further information on your setup.


_____________________________

Tomislav Uzelac
Unity of Command Lead Developer

(in reply to kvolk)
Post #: 4
RE: Game won't start - 12/31/2011 11:23:16 AM   
2xTom


Posts: 114
Joined: 10/31/2011
Status: offline
We solved this apparently too. Microsoft should be sending me checks, eh?

If you happen to have this problem, first thing to do is check your installed programs for multiple copies of "Microsoft Visual C++ 2008 Redistributable". One is usually enough. Remember to create a restore point before removing the other ones though. Remove all "Microsoft Visual C++ 2008 Redistributable" packages whose versions start with 9.0.30729.

Then, go to the following Microsoft page, download and install vcredist_x86.exe and reboot.

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26368

There is no need to reinstall UoC, it should just work once vcredist is sorted out.

_____________________________

Tomislav Uzelac
Unity of Command Lead Developer

(in reply to 2xTom)
Post #: 5
RE: Game won't start - 12/31/2011 2:31:55 PM   
Toby42


Posts: 1626
Joined: 8/10/2003
From: Central Florida
Status: offline
quote:

ORIGINAL: 2xTom


We solved this apparently too. Microsoft should be sending me checks, eh?

If you happen to have this problem, first thing to do is check your installed programs for multiple copies of "Microsoft Visual C++ 2008 Redistributable". One is usually enough. Remember to create a restore point before removing the other ones though. Remove all "Microsoft Visual C++ 2008 Redistributable" packages whose versions start with 9.0.30729.

Then, go to the following Microsoft page, download and install vcredist_x86.exe and reboot.

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26368

There is no need to reinstall UoC, it should just work once vcredist is sorted out.


I'm not having any problems, but I just checked my installed programs to be nosy. I have eight (8) copies of visual installed on my computer??? One is C++ 2005....

_____________________________

Tony

(in reply to 2xTom)
Post #: 6
RE: Game won't start - 12/31/2011 3:13:53 PM   
2xTom


Posts: 114
Joined: 10/31/2011
Status: offline
Well yeah, it's a mess.

That said, you should never touch this unless you have a problem IMO.


_____________________________

Tomislav Uzelac
Unity of Command Lead Developer

(in reply to Toby42)
Post #: 7
RE: Game won't start - 12/31/2011 4:09:49 PM   
Toby42


Posts: 1626
Joined: 8/10/2003
From: Central Florida
Status: offline
quote:

ORIGINAL: 2xTom


Well yeah, it's a mess.

That said, you should never touch this unless you have a problem IMO.



So you think that I should just leave them?

_____________________________

Tony

(in reply to 2xTom)
Post #: 8
RE: Game won't start - 12/31/2011 4:14:03 PM   
2xTom


Posts: 114
Joined: 10/31/2011
Status: offline
Yes. I wouldn't worry about them unless there was some sort of a problem like the one kvolk described.


_____________________________

Tomislav Uzelac
Unity of Command Lead Developer

(in reply to Toby42)
Post #: 9
RE: Game won't start - 12/31/2011 4:21:42 PM   
Toby42


Posts: 1626
Joined: 8/10/2003
From: Central Florida
Status: offline
quote:

ORIGINAL: 2xTom


Yes. I wouldn't worry about them unless there was some sort of a problem like the one kvolk described.



Thanks. Great little gem you've put together!!!

_____________________________

Tony

(in reply to 2xTom)
Post #: 10
RE: Game won't start - 4/1/2012 4:47:51 PM   
Yamboo

 

Posts: 1
Joined: 4/1/2012
Status: offline 		hello,

i´ve got the same problem. yesterday i played the game, i quit the game and after then i could not start the game again. i reinstalled everything, the game and Microsoft Visual C++, but it wont work. it says,
Runtime Error!
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application´s support team for more information.

Need help!!!!

(in reply to Toby42)
Post #: 11
RE: Game won't start - 4/2/2012 12:25:06 PM   
2xTom


Posts: 114
Joined: 10/31/2011
Status: offline
Hi Yamboo,

did you try the following method? Remember to create a restore point or otherwise backup your stuff first.

quote:

ORIGINAL: 2xTom

If you happen to have this problem, first thing to do is check your installed programs for multiple copies of "Microsoft Visual C++ 2008 Redistributable". One is usually enough. Remember to create a restore point before removing the other ones though. Remove all "Microsoft Visual C++ 2008 Redistributable" packages whose versions start with 9.0.30729.

Then, go to the following Microsoft page, download and install vcredist_x86.exe and reboot.

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26368

There is no need to reinstall UoC, it should just work once vcredist is sorted out.



_____________________________

Tomislav Uzelac
Unity of Command Lead Developer

(in reply to 2xTom)
Post #: 12
Page:   [1]
All Forums >> [Current Games From Matrix.] >> [World War II] >> Unity of Command Series >> Tech Support >> Game won't start Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

1.563