Issue installing new release

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Issue installing new release

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> Issue installing new release

Page: [1]

Message

<< Older Topic Newer Topic >>

Issue installing new release - 2/9/2012 10:19:42 PM

montgomeryjlion

Posts: 12
Joined: 1/20/2011
Status: offline

Whenever I try to install, I get a message that says:
The version of this file is not compatible with the version of Windows you are running.
I'm running 64-bit Windows 7 and have had no issues installing any of the betas or the game itself previously.
Any ideas?

Attachment (1)

Post #: 1

RE: Issue installing new release - 2/9/2012 10:26:53 PM

n01487477

Posts: 4779
Joined: 2/21/2006
Status: offline

Some Suggestions:

Right click and run as Administrator

Right click, properties and change compatibility.

Redownload as it might be corrupted.

_____________________________

-Damian-
EconDoc
TrackerAE
Tutes&Java

(in reply to montgomeryjlion)

Post #: 2

RE: Issue installing new release - 2/9/2012 11:52:43 PM

satisfaction

Posts: 107
Joined: 6/30/2004
Status: offline

Same issue, same OS. Tried all above ideas, no dice. Is there a 64 bit version for us Windows 7 types?

(in reply to n01487477)

Post #: 3

RE: Issue installing new release - 2/10/2012 12:38:33 AM

witpqs

Posts: 26087
Joined: 10/4/2004
From: Argleton
Status: offline

quote:

ORIGINAL: satisfaction

Same issue, same OS. Tried all above ideas, no dice. Is there a 64 bit version for us Windows 7 types?

A bunch of people here have reported that they already run it on 64 Windows 7.

(in reply to satisfaction)

Post #: 4

RE: Issue installing new release - 2/10/2012 12:57:11 AM

Dan Nichols

Posts: 863
Joined: 8/30/2011
Status: offline

I'm running mine on Windows 7 & 64-bit with no problems, I have for over a year now.

< Message edited by Dan Nichols -- 2/10/2012 12:58:14 AM >

(in reply to witpqs)

Post #: 5

RE: Issue installing new release - 2/10/2012 1:49:22 AM

montgomeryjlion

Posts: 12
Joined: 1/20/2011
Status: offline

Re-downloaded and re-installed from scratch and, after 2 tries, got it working.
Did still get a wonderfule registry error:

Invalid RegKey: HKEY_Local_Machine\Software\Wow6432Node\MatrixGames\War in the Pacific Admiral's Edition

but it does seem to be working.

(in reply to Dan Nichols)

Post #: 6

RE: Issue installing new release - 2/10/2012 4:29:37 AM

satisfaction

Posts: 107
Joined: 6/30/2004
Status: offline

Game has worked fine for years, beta patches work fine, just this "official" patch has an issue. I'm running latest beta no problem.

(in reply to Dan Nichols)

Post #: 7

RE: Issue installing new release - 2/11/2012 2:45:12 PM

mbar

Posts: 492
Joined: 3/17/2010
Status: offline

Same problem for me on Win 7 64 bit. trying to redownload now.

edit: Redownload worked for me! My first download was 02/09/2012

< Message edited by mbar -- 2/11/2012 2:49:02 PM >

(in reply to satisfaction)

Post #: 8

RE: Issue installing new release - 2/12/2012 12:19:35 AM

satisfaction

Posts: 107
Joined: 6/30/2004
Status: offline

The download from the matrix site worked fine. Must have been something with that very early file up one of the mirrors.

(in reply to mbar)

Post #: 9

RE: Issue installing new release - 2/13/2012 8:40:42 PM

Empire101

Posts: 1950
Joined: 5/20/2008
From: Coruscant
Status: offline

quote:

ORIGINAL: montgomeryjlion

Whenever I try to install, I get a message that says:
The version of this file is not compatible with the version of Windows you are running.
I'm running 64-bit Windows 7 and have had no issues installing any of the betas or the game itself previously.
Any ideas?

Having the same problem

The beta patch downloaded just fine a month or so ago...

< Message edited by Empire101 -- 2/13/2012 8:41:43 PM >

_____________________________

Our lives may be more boring than those who lived in apocalyptic times,
but being bored is greatly preferable to being prematurely dead because of some ideological fantasy. - Michael Burleigh

(in reply to montgomeryjlion)

Post #: 10

RE: Issue installing new release - 2/14/2012 8:50:49 AM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

Try downloading again.
I have WIN7 64 installed and the installer worked okay for me.

_____________________________

Michael

(in reply to Empire101)

Post #: 11

RE: Issue installing new release - 2/14/2012 11:30:04 AM

Nikel

Posts: 355
Joined: 3/24/2009
Status: offline

Probably the downloaded update file was corrupted, at least in the screenshot the update does not display an icon

(in reply to michaelm75au)

Post #: 12

RE: Issue installing new release - 2/17/2012 4:10:24 AM

Feinder

Posts: 6589
Joined: 9/4/2002
From: Land o' Lakes, FL
Status: offline

I had the same problem using the download site.
Vista, 64 bit.

I ended up trying the "check for updates" link on the AE Game Launcher.
Worked fine.

-F-

_____________________________

"It is obvious that you have greatly over-estimated my regard for your opinion." - Me

(in reply to Nikel)

Post #: 13

RE: Issue installing new release - 2/19/2012 10:01:20 PM

Empire101

Posts: 1950
Joined: 5/20/2008
From: Coruscant
Status: offline

Thanks Michaelm...downloaded again and it worked fine.

_____________________________

Our lives may be more boring than those who lived in apocalyptic times,
but being bored is greatly preferable to being prematurely dead because of some ideological fantasy. - Michael Burleigh

(in reply to michaelm75au)

Post #: 14