Install problem

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All Forums >> [New Releases from Matrix Games] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Tech Support >> Install problem

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Install problem - 2/12/2012 11:18:48 PM

lordlau1

Posts: 181
Joined: 1/30/2012
From: Traverse City, MI, USA
Status: offline

I purchased the full version of Empire in Arms today. I downloaded from the link provided with my receipt. Once downloaded, the install will not complete! It has frozen up on me 5 times! It always stops at a certain point, like its trying to finish. After I close the install window and go into the C: where its installed, I tried to run it manually because it won't get far enough to create a shortcut. It will not run, it says error coded 200; serial number problem, contact matrix support.

I tried to apply the newest patch over it and it did finish the installation of the newest patch. However, it will not run the game, it says the same error. I manually went into the program files and retyped (with no spaces) the serial number given in my receipt, still no dice...can't play, same error.

Any ideas?