problem logging into multiplayer

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All Forums >> [New Releases from Matrix Games] >> Panzer Corps >> Tech Support >> problem logging into multiplayer

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problem logging into multiplayer - 3/7/2012 1:00:45 PM

Blownz06

Posts: 39
Joined: 8/20/2011
Status: offline

Trying to access my games in multiplayer and got this:

"unknown error occured (code=6518416)"

Any help is appreciated...worked fine last night.

Post #: 1

RE: problem logging into multiplayer - 3/7/2012 2:05:36 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Hi.
Please take a look at this thread:
http://www.slitherine.com/forum/viewtopic.php?f=58&t=32608
Sorry for the inconvenience.

(in reply to Blownz06)

Post #: 2

RE: problem logging into multiplayer - 3/7/2012 4:03:27 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi everyone,

We're very sorry that this incident involved some lost data from the PBEM server. The announcement above is correct, and u
unfortunately reverting to the previous day's backup was the best we could do.

This is the first time this has happened and we'll be doing our best to make sure it's the last.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to VPaulus)

Post #: 3

RE: problem logging into multiplayer - 3/9/2012 4:39:28 AM

himmelstoss

Posts: 161
Joined: 9/22/2003
From: CA, USA
Status: offline

having issues connecting to mp after installing 42' and 43'. error code: 269979351

always fun when u bought extra contend that screws everything up.

helpen sie!

himmel

_____________________________

tell it like you think it is!

(in reply to Erik Rutins)

Post #: 4

RE: problem logging into multiplayer - 3/9/2012 12:02:49 PM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

Hi Himmeltoss,

unfortunately its nothing to do with the extra contant. We've had another server attack and are fighting it off and reparing it as I type.

Its been a horrible week...

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to himmelstoss)

Post #: 5

RE: problem logging into multiplayer - 3/9/2012 7:18:07 PM

himmelstoss

Posts: 161
Joined: 9/22/2003
From: CA, USA
Status: offline

@Iain,

I like your take on my name, lol!

Anyhow, that is certainly sucky about the cyber-attack. Hope you guys can recuperate!

But that said, would it not be a nice touch to make a general post about such a thing to your customers?

Should we be worried about compromised account data?

thx,

himmelStoss