CTD with DirectX out of memory error?

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Panzer Command: Ostfront >> Tech Support >> CTD with DirectX out of memory error?

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CTD with DirectX out of memory error? - 7/23/2012 5:36:26 AM

WallysWorld

Posts: 172
Joined: 12/21/2006
From: Calgary, Alberta
Status: offline

I just bought the game and the scenario "Their Toughest Battle" crashes on me either during its load or else very early in playing the scenario. I run the game at 1920x1080 resolution with High detail and High texture quality. This error has me somewhat perplexed considering my computer has 12 GB of RAM and has a 560Ti 2 GB video card.

Any help is greatly appreciated.

The log:

7/22/2012 8:41:19 PM: Loading Guns...
7/22/2012 8:41:19 PM: Loading Armoured Units...
7/22/2012 8:41:20 PM: Loading Infantry...
7/22/2012 8:41:20 PM: Loading Scenarios...
7/22/2012 8:41:20 PM: Loading Campaigns...
7/22/2012 8:41:20 PM: Loading Tables...
7/22/2012 8:41:20 PM: Assembly Name: Lib, Version=3.2.9.23440, Culture=neutral, PublicKeyToken=null
7/22/2012 8:41:20 PM: Graphics format: X8R8G8B8
7/22/2012 8:41:20 PM: DeviceIdentifier: d7b71e3e-5140-11cf-8e5b-65351fc2c535
WhqlLevel: 0
Revision: 161
SubSystemId: 359151682
DeviceId: 4608
VendorId: 4318
DriverVersion: 8.17.13.124
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce GTX 560 Ti
DriverName: nvd3dum.dll

7/22/2012 8:41:20 PM: Manager Adapter value: 0
7/22/2012 8:41:20 PM: Create device.

7/22/2012 8:41:20 PM: HardwareVertexProcessing
7/22/2012 8:41:20 PM: MultiSampleQuality: 0
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: None
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1080
BackBufferWidth: 1920
ForceNoMultiThreadedFlag: False

7/22/2012 8:41:20 PM: Create Flags: HardwareVertexProcessing
7/22/2012 8:41:20 PM: Device Type: Hardware
7/22/2012 8:41:30 PM: Current Token: 50abea263a2b7c9df6692c779539aec1
7/22/2012 8:41:30 PM: Current Level: HSG Their Toughest Battle
7/22/2012 8:43:05 PM: Error in the application.
-2147024882 (E_OUTOFMEMORY)
at Microsoft.DirectX.Direct3D.Effect.FromStream(Device device, Stream data, Macro[] preprocessorDefines, Include includeFile, String skipConstants, ShaderFlags flags, EffectPool pool, String& compilationErrors)
at Lib.Rasterizer.FX.HardwareShadowMap..ctor()
7/22/2012 8:55:22 PM: Begin Device Resize:
7/22/2012 8:55:22 PM: Begin Device Resize:
7/22/2012 8:55:22 PM: Graphics format: X8R8G8B8
7/22/2012 8:55:22 PM: Trying reset
7/22/2012 8:55:22 PM: Device Reset
7/22/2012 8:55:22 PM: Error in the application.
-2147024882 (E_OUTOFMEMORY)
at Microsoft.DirectX.Direct3D.Effect.FromStream(Device device, Stream data, Macro[] preprocessorDefines, Include includeFile, String skipConstants, ShaderFlags flags, EffectPool pool, String& compilationErrors)
at Lib.Rasterizer.FX.HardwareShadowMap..ctor()
7/22/2012 8:55:30 PM: Begin Device Resize:
7/22/2012 8:55:30 PM: Begin Device Resize:
7/22/2012 8:55:30 PM: Graphics format: X8R8G8B8
7/22/2012 8:55:30 PM: Trying reset
7/22/2012 8:55:31 PM: Device Reset
7/22/2012 8:55:31 PM: Error in the application.
-2147024882 (E_OUTOFMEMORY)
at Microsoft.DirectX.Direct3D.Effect.FromStream(Device device, Stream data, Macro[] preprocessorDefines, Include includeFile, String skipConstants, ShaderFlags flags, EffectPool pool, String& compilationErrors)
at Lib.Rasterizer.FX.HardwareShadowMap..ctor()
7/22/2012 8:55:44 PM: Program Exited.

Post #: 1

RE: CTD with DirectX out of memory error? - 7/23/2012 7:16:16 AM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: WallysWorld

I just bought the game and the scenario "Their Toughest Battle" crashes on me either during its load or else very early in playing the scenario. I run the game at 1920x1080 resolution with High detail and High texture quality. This error has me somewhat perplexed considering my computer has 12 GB of RAM and has a 560Ti 2 GB video card.

Any help is greatly appreciated.

The log:

7/22/2012 8:41:19 PM: Loading Guns...
7/22/2012 8:41:19 PM: Loading Armoured Units...
7/22/2012 8:41:20 PM: Loading Infantry...
7/22/2012 8:41:20 PM: Loading Scenarios...
7/22/2012 8:41:20 PM: Loading Campaigns...
7/22/2012 8:41:20 PM: Loading Tables...
7/22/2012 8:41:20 PM: Assembly Name: Lib, Version=3.2.9.23440, Culture=neutral, PublicKeyToken=null
7/22/2012 8:41:20 PM: Graphics format: X8R8G8B8
7/22/2012 8:41:20 PM: DeviceIdentifier: d7b71e3e-5140-11cf-8e5b-65351fc2c535
WhqlLevel: 0
Revision: 161
SubSystemId: 359151682
DeviceId: 4608
VendorId: 4318
DriverVersion: 8.17.13.124
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce GTX 560 Ti
DriverName: nvd3dum.dll

7/22/2012 8:41:20 PM: Manager Adapter value: 0
7/22/2012 8:41:20 PM: Create device.

7/22/2012 8:41:20 PM: HardwareVertexProcessing
7/22/2012 8:41:20 PM: MultiSampleQuality: 0
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: None
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1080
BackBufferWidth: 1920
ForceNoMultiThreadedFlag: False

7/22/2012 8:41:20 PM: Create Flags: HardwareVertexProcessing
7/22/2012 8:41:20 PM: Device Type: Hardware
7/22/2012 8:41:30 PM: Current Token: 50abea263a2b7c9df6692c779539aec1
7/22/2012 8:41:30 PM: Current Level: HSG Their Toughest Battle
7/22/2012 8:43:05 PM: Error in the application.
-2147024882 (E_OUTOFMEMORY)
at Microsoft.DirectX.Direct3D.Effect.FromStream(Device device, Stream data, Macro[] preprocessorDefines, Include includeFile, String skipConstants, ShaderFlags flags, EffectPool pool, String& compilationErrors)
at Lib.Rasterizer.FX.HardwareShadowMap..ctor()
7/22/2012 8:55:22 PM: Begin Device Resize:
7/22/2012 8:55:22 PM: Begin Device Resize:
7/22/2012 8:55:22 PM: Graphics format: X8R8G8B8
7/22/2012 8:55:22 PM: Trying reset
7/22/2012 8:55:22 PM: Device Reset
7/22/2012 8:55:22 PM: Error in the application.
-2147024882 (E_OUTOFMEMORY)
at Microsoft.DirectX.Direct3D.Effect.FromStream(Device device, Stream data, Macro[] preprocessorDefines, Include includeFile, String skipConstants, ShaderFlags flags, EffectPool pool, String& compilationErrors)
at Lib.Rasterizer.FX.HardwareShadowMap..ctor()
7/22/2012 8:55:30 PM: Begin Device Resize:
7/22/2012 8:55:30 PM: Begin Device Resize:
7/22/2012 8:55:30 PM: Graphics format: X8R8G8B8
7/22/2012 8:55:30 PM: Trying reset
7/22/2012 8:55:31 PM: Device Reset
7/22/2012 8:55:31 PM: Error in the application.
-2147024882 (E_OUTOFMEMORY)
at Microsoft.DirectX.Direct3D.Effect.FromStream(Device device, Stream data, Macro[] preprocessorDefines, Include includeFile, String skipConstants, ShaderFlags flags, EffectPool pool, String& compilationErrors)
at Lib.Rasterizer.FX.HardwareShadowMap..ctor()
7/22/2012 8:55:44 PM: Program Exited.

I have to admit, I don't think I've run into that error before. Of course, I've never played with that high of resolution before either.

Have you played any of the other scenarios successfully?

Also, can you try using a lower resolution and see if you still get the error?

Thanks
rick

(in reply to WallysWorld)

Post #: 2

RE: CTD with DirectX out of memory error? - 7/23/2012 3:55:14 PM

WallysWorld

Posts: 172
Joined: 12/21/2006
From: Calgary, Alberta
Status: offline

I think it only happens with this one scenario and not the others as far as I have found.

(in reply to rickier65)

Post #: 3

RE: CTD with DirectX out of memory error? - 7/23/2012 7:46:21 PM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: WallysWorld

I think it only happens with this one scenario and not the others as far as I have found.

Thanks, I'll take a look at that one. It would also be good to know if reducing your resolution made any difference.

Thanks!
Rick

(in reply to WallysWorld)

Post #: 4

RE: CTD with DirectX out of memory error? - 7/23/2012 11:28:18 PM

WallysWorld

Posts: 172
Joined: 12/21/2006
From: Calgary, Alberta
Status: offline

Thanks for your replies, Rick.

I did play a smaller scenario to completion without any issues. And now I'm trying to start the "Contact at Lipki 4040" scenario, as soon as I click on any unit given German or Soviet, I get a CTD with the following error in the log:

7/23/2012 4:18:13 PM: System.InvalidCastException: Unable to cast object of type 'GameLib.World.ArmouredVehicleUnit' to type 'GameLib.World.InfantryUnit'.
at GameLib.PlayScreen.Viewport.GetPickedUnit(PickRay pickRay, Boolean includeIcons)
at GameLib.PlayScreen.Viewport.OnClick()
at GameLib.PlayScreen.Viewport.OnMessage(GameMessage message, Object reference)
at GameLib.PlayScreen.Screen.OnMessage(GameMessage message, Object reference)
at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
7/23/2012 4:18:13 PM: System.InvalidCastException: Unable to cast object of type 'GameLib.World.ArmouredVehicleUnit' to type 'GameLib.World.InfantryUnit'.
at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
at Lib.Messenger.MessageManager.OnTime(Single dt)
at MainClass.Render(Boolean force)
at MainClass.RenderLoop()
7/23/2012 4:18:15 PM: Program Exited

I haven't tried "Their Toughest Battle" yet at a smaller resolution.

(in reply to rickier65)

Post #: 5

RE: CTD with DirectX out of memory error? - 7/24/2012 12:18:17 AM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

One thing both of these scenarios have in common is that they are 'over-sized' maps. Their toughest battle is 2km map and the Lipski is 1.5 Km I think.

I don't have capability to try these at resolution any higher than 1368x760 so I don't know if that is causing the problem or not.

I've started both of these with my system and don't see any issues in my log file. Perhaps someone with higher resolution might try.

I wouldn't expect there to be a problem with your download if you are able to play other scenarios to completion. But I suppose it's possible.

Are your graphics drivers up to date?

Thanks
Rick

(in reply to WallysWorld)

Post #: 6

RE: CTD with DirectX out of memory error? - 7/24/2012 1:22:53 AM

WallysWorld

Posts: 172
Joined: 12/21/2006
From: Calgary, Alberta
Status: offline

I think I found the reason for both issues. I was using sztartur's full infantry mod. I reverted back to the vanilla infantry xml files and both issues disappeared including the "Their Toughest Battle" crash.

Many thanks for your quick replies, Rick.

(in reply to rickier65)

Post #: 7

RE: CTD with DirectX out of memory error? - 7/24/2012 1:34:33 AM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: WallysWorld

I think I found the reason for both issues. I was using sztartur's full infantry mod. I reverted back to the vanilla infantry xml files and both issues disappeared including the "Their Toughest Battle" crash.

Many thanks for your quick replies, Rick.

Excellent news. I should have thought to ask if you had any mods applied.

Thanks for letting us know!

Rick

(in reply to WallysWorld)

Post #: 8

RE: CTD with DirectX out of memory error? - 7/24/2012 1:55:03 AM

junk2drive

Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline

Did you get the mod from the second page of that thread? I think the one on the first page is for before any updates.

(in reply to rickier65)

Post #: 9

RE: CTD with DirectX out of memory error? - 7/24/2012 2:05:10 AM

WallysWorld

Posts: 172
Joined: 12/21/2006
From: Calgary, Alberta
Status: offline

Yes, I did get the mod from the second page and I installed it by overwriting the vanilla files after I installed the latest patch. I'm going to uninstall the game again and reinstall it and see what happens.

(in reply to junk2drive)

Post #: 10

RE: CTD with DirectX out of memory error? - 7/24/2012 2:57:45 AM

junk2drive

Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline

The B&B scenario is huge. I couldn't even get through a couple of turns on my modest box. It may not be the mod but just the sheer number of 3D models that it is trying to display when there are a lot of squads and you go from 3 men to 10 men models.

(in reply to WallysWorld)

Post #: 11

RE: CTD with DirectX out of memory error? - 7/24/2012 4:42:15 AM

WallysWorld

Posts: 172
Joined: 12/21/2006
From: Calgary, Alberta
Status: offline

A reinstall, reapply of the patch and the full infantry squad mod still has the game crashing on some scenarios. It would have been nice to been able to see all members of the squad, but oh well...still a great game.

(in reply to junk2drive)

Post #: 12

RE: CTD with DirectX out of memory error? - 7/24/2012 8:06:53 AM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: WallysWorld

A reinstall, reapply of the patch and the full infantry squad mod still has the game crashing on some scenarios. It would have been nice to been able to see all members of the squad, but oh well...still a great game.

I would still try it as a lower resolution with that mod installed and see if that helps. Adding the full 10 man visual adds a LOT to the memory demands.

Thanks
rick

(in reply to WallysWorld)

Post #: 13

RE: CTD with DirectX out of memory error? - 7/25/2012 2:45:48 AM

WallysWorld

Posts: 172
Joined: 12/21/2006
From: Calgary, Alberta
Status: offline

I lowered the resolution to 1280x1024 and loaded up the "Contact at Lipki 4040" scenario and still the same crash with the full infantry mod whenever I click on a unit.

Changed the resolution back to 1920x1080 with High Texture Quality and High Detail and this time installed JMass' Six Guys mod. Same scenario as above and this time no crash. Even "Their Toughest Battle" plays fine.

I compared the memory used and other stats using the F1 key and couldn't see a pattern or much of a difference between the six man mod and the 10 man mod. It appears there may be something with the 10 man mod that my system doesn't like or cannot handle.

Anyway not a big problem and many thanks to both of you for your replies.

< Message edited by WallysWorld -- 7/25/2012 2:46:12 AM >

(in reply to rickier65)

Post #: 14

RE: CTD with DirectX out of memory error? - 7/25/2012 7:07:09 AM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: WallysWorld

I lowered the resolution to 1280x1024 and loaded up the "Contact at Lipki 4040" scenario and still the same crash with the full infantry mod whenever I click on a unit.

Changed the resolution back to 1920x1080 with High Texture Quality and High Detail and this time installed JMass' Six Guys mod. Same scenario as above and this time no crash. Even "Their Toughest Battle" plays fine.

I compared the memory used and other stats using the F1 key and couldn't see a pattern or much of a difference between the six man mod and the 10 man mod. It appears there may be something with the 10 man mod that my system doesn't like or cannot handle.

Anyway not a big problem and many thanks to both of you for your replies.

Thanks for checking the other resolutions. It's curious that it's ok with the 6 man mod but not the 10 man, but that certainly does seem to be the detrmining factor.

Thanks!
rick

(in reply to WallysWorld)

Post #: 15