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Cannot start game because the required content package is missing

 
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Cannot start game because the required content package ... - 10/21/2012 9:07:55 PM   
ZeroZero

 

Posts: 4
Joined: 10/21/2012
Status: offline 		Hi,

I recently upgraded to the latest version of of Panzer Corps. However, I'm no longer able to play any of the scenarios or the addon I purchased (1939 campaign). It did work, but not after applying the patch - it gives me the message "Cannot start game because the required content package is missing" after displaying the scenario briefing.

Can someone tell me how to get it working? I bought the game on CD ROM but my CD ROM drive no longer works on my laptop - so hopefully this won't involve re-installing!

Thanks,
ZZ

< Message edited by ZeroZero -- 10/21/2012 9:09:09 PM >
Post #: 1
RE: Cannot start game because the required content pack... - 10/22/2012 12:54:53 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		Try to install again DLC 1939. Otherwise I think you can only solve it by installing everything again.

(in reply to ZeroZero)
Post #: 2
RE: Cannot start game because the required content pack... - 10/22/2012 2:37:17 AM   
AlanBernardo

 

Posts: 200
Joined: 12/8/2007
From: Ohio
Status: offline
quote:

ORIGINAL: ZeroZero

Hi,

I recently upgraded to the latest version of of Panzer Corps. However, I'm no longer able to play any of the scenarios or the addon I purchased (1939 campaign). It did work, but not after applying the patch - it gives me the message "Cannot start game because the required content package is missing" after displaying the scenario briefing.

Can someone tell me how to get it working? I bought the game on CD ROM but my CD ROM drive no longer works on my laptop - so hopefully this won't involve re-installing!

Thanks,
ZZ


Another guess is that you might check the serial number in the DLC directory and see that it matches the one you received with the purchased DLC.

You might also try to re-apply the patch or reinstall the DLC. Confirm also that the patch has been applied: it's possible you installed the patch to a different directory.


Alan

< Message edited by AlanBernardo -- 10/22/2012 2:40:27 AM >

(in reply to ZeroZero)
Post #: 3
RE: Cannot start game because the required content pack... - 10/22/2012 10:28:21 PM   
ZeroZero

 

Posts: 4
Joined: 10/21/2012
Status: offline 		"Another guess is that you might check the serial number in the DLC directory and see that it matches the one you received with the purchased DLC."

Thanks for the replies!

I've just looked in the \DLC directory and I can see that it's different from the one on the CD ROM. How should I proceed?

(in reply to AlanBernardo)
Post #: 4
RE: Cannot start game because the required content pack... - 10/22/2012 11:57:18 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		How different?

(in reply to ZeroZero)
Post #: 5
RE: Cannot start game because the required content pack... - 10/23/2012 8:22:24 PM   
ZeroZero

 

Posts: 4
Joined: 10/21/2012
Status: offline 		The serial number there is different from the one on the original CD ROM. It's the one that supplied the add-on. Can I simply change it so it's correct?

(in reply to VPaulus)
Post #: 6
RE: Cannot start game because the required content pack... - 10/23/2012 10:07:44 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		The serial number on DLC1.txt in the DLC folder, must be identical to the DLC serial number. The Panzer Corps's serial is in "PanzerCorps.TXT" in the main folder.
So these are two different serial numbers.

(in reply to ZeroZero)
Post #: 7
RE: Cannot start game because the required content pack... - 10/25/2012 9:06:57 PM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		You need to reinstall using the correct serials - any editing of text files manually will end up breaking the game and giving the error message you see.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to VPaulus)
Post #: 8
RE: Cannot start game because the required content pack... - 10/26/2012 5:08:24 PM   
ZeroZero

 

Posts: 4
Joined: 10/21/2012
Status: offline 		This would be hard, because my CD ROM drive no longer functions.... is there some way I can download a backup copy or something?

(in reply to IainMcNeil)
Post #: 9
RE: Cannot start game because the required content pack... - 10/26/2012 5:47:30 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		If you've bought your Panzer Corps through Matrix, you can download a copy after having registered it in the Members Club.
http://www.matrixgames.com/members/

(in reply to ZeroZero)
Post #: 10
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