tutorials hang

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Strategic War in Europe >> Tech Support >> tutorials hang

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tutorials hang - 4/17/2013 5:38:53 AM

l3gacy

Posts: 6
Joined: 4/15/2013
Status: offline

Hi,
I just got the game and am trying to learn to play since I am a bit new to the this type of game. So far I have tried four tutorials and 2 of them hang, I saw another thread and I tried clicking on the highlighted item multiple times but it doesn't work. Maybe I am just a noob and am not clicking the right things.

Problem 1 - Tutorial 2: Game doesn't continue after it tells me to upgrade units and observe the picture on the right side, I cant click level four so I can't continue.

Problem 2 - Tutorial 3: Game stops on tutorial three when it tells me to select a unity and click an icon on the bottom to upgrade it.

I am running Windows 7 x64 and I have tried running as administrator, running in compatability mode for Windows XP, Windows Vista. I have also updated the game to version 1.08. My resolution is 1920x1080 and I have also tried running at a lower resolution and in windowed mode as well. I uploaded a picture of problem one, if the second is needed please tell me. Also the game doesn't crash it just stops working, I can hear sound effects when I click things but if I press escape and if I don't click exit to windows it will hang there and it keeps running and I can click things but they don't work.

I am reading the documentation in the directory about how to play for now.

Thanks in advance!

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< Message edited by l3gacy -- 4/17/2013 5:49:33 AM >

Post #: 1

RE: tutorials hang - 5/11/2013 12:32:59 AM

bigus

Posts: 95
Joined: 10/25/2007
Status: offline

quote:

ORIGINAL: l3gacy

Hi,
I just got the game and am trying to learn to play since I am a bit new to the this type of game. So far I have tried four tutorials and 2 of them hang, I saw another thread and I tried clicking on the highlighted item multiple times but it doesn't work. Maybe I am just a noob and am not clicking the right things.

Problem 1 - Tutorial 2: Game doesn't continue after it tells me to upgrade units and observe the picture on the right side, I cant click level four so I can't continue.

Problem 2 - Tutorial 3: Game stops on tutorial three when it tells me to select a unity and click an icon on the bottom to upgrade it.

I am running Windows 7 x64 and I have tried running as administrator, running in compatability mode for Windows XP, Windows Vista. I have also updated the game to version 1.08. My resolution is 1920x1080 and I have also tried running at a lower resolution and in windowed mode as well. I uploaded a picture of problem one, if the second is needed please tell me. Also the game doesn't crash it just stops working, I can hear sound effects when I click things but if I press escape and if I don't click exit to windows it will hang there and it keeps running and I can click things but they don't work.

I am reading the documentation in the directory about how to play for now.

Thanks in advance!

Confirmed and confirmed.
It seems these bugs have been around for some time. Why they haven't been addressed is a mystery.
For support like this, thank god I only paid $15 for the game.

(in reply to l3gacy)

Post #: 2

RE: tutorials hang - 6/20/2013 8:00:47 PM

inverter7

Posts: 2
Joined: 6/20/2013
Status: offline

I agree. When even the tutorials hang after several patches something is very wrong.
I can never get past tutorial three. It is appalling.

(in reply to bigus)

Post #: 3