Crash! :(

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> Crash! :(

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Crash! :( - 5/25/2013 2:32:17 AM

Beelzial

Posts: 27
Joined: 5/23/2013
Status: offline

After a few hours of playing the game crashed with this following error message...

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Post #: 1

RE: Crash! :( - 5/25/2013 12:08:53 PM

traflyfish

Posts: 3
Joined: 3/26/2010
Status: offline

Beelzial,

I'm having the same crash with the same message. Happened the first time after three hours of playing a 1400 stars/15x15 sector shadows-pirates game, but even after reboots becoming more frequent since- including after hotfix.

traflyfish

(in reply to Beelzial)

Post #: 2

RE: Crash! :( - 5/25/2013 10:29:48 PM

Beelzial

Posts: 27
Joined: 5/23/2013
Status: offline

Yep, it's not any kind of fun with crashes... had another even nastier one today, it crashed WHILE saving the game....

(in reply to traflyfish)

Post #: 3

RE: Crash! :( - 5/26/2013 1:29:41 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi guys, what operating system and how much memory do each of you have? If XP and 2GB or less you should be playing the smaller galaxy sizes.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Beelzial)

Post #: 4

RE: Crash! :( - 5/26/2013 1:43:02 AM

Beelzial

Posts: 27
Joined: 5/23/2013
Status: offline

I use Win XP Pro. Got 3GB physical ram and PAE (Physical Address Extension enabled.) So this really shouldn't be an issue for me...

(in reply to Erik Rutins)

Post #: 5

RE: Crash! :( - 5/26/2013 1:49:23 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Still, XP 32-bit is not great at the memory management if you're playing the really large galaxy sizes, try something smaller like 700 or less and let me know if it makes a difference.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Beelzial)

Post #: 6

RE: Crash! :( - 5/26/2013 2:09:10 AM

traflyfish

Posts: 3
Joined: 3/26/2010
Status: offline

Erik,

I'm running Windows 7 (32 bit) with 3GB RAM. I'll try smaller galaxies and let you know about how things perform.

Thanks for your help-and thanks for a great game and even better customer service!

(in reply to Erik Rutins)

Post #: 7

RE: Crash! :( - 5/26/2013 2:16:01 AM

Beelzial

Posts: 27
Joined: 5/23/2013
Status: offline

These types of memory crashes are non-existant on x64 Win 7 and 8 OS? If so I will consider updating my OS.