Very strange audio bug

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> Very strange audio bug

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Very strange audio bug - 7/25/2013 1:57:32 AM

Nightghost107

Posts: 7
Joined: 7/25/2013
Status: offline

It's very difficult to have a save or screenshot of this bug due to the fact that it has to do with the audio. It's nothing gamebreaking but after playing the game for about five to ten minutes the sounds will suddenly stop if I were to click on a tab like the research tap no beeping sound would play and the music all but disappears. The only functioning sounds are the pop-up message beeps and the ships and building sounds at a spaceport. I would really like some help with this annoying bug please. Thanks for all you guys' help! Ps the sound will comeback if I close the game and start it all up again but then crash around the same time and I don't think it has anything to do with my soundcard.

Post #: 1

RE: Very strange audio bug - 7/25/2013 10:14:25 PM

HariSeldon

Posts: 41
Joined: 6/28/2013
From: Belgium
Status: offline

Maybe corrupted audio files.

Did you try to reinstall the game ?

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Hari

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Post #: 2

RE: Very strange audio bug - 7/26/2013 5:47:43 AM

Nightghost107

Posts: 7
Joined: 7/25/2013
Status: offline

No but I will try that and let you know what happens thanks for the reply!

(in reply to HariSeldon)

Post #: 3

RE: Very strange audio bug - 7/28/2013 7:12:25 PM

Kylan

Posts: 18
Joined: 6/6/2013
Status: offline

I reported this same issue back in 1.9.0.5 and it still exists today. I've done a fresh reinstall of the game and that didn't work. Hopefully they will figure it out someday.

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Post #: 4

RE: Very strange audio bug - 7/29/2013 6:48:26 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Could anyone experiencing this please post a DxDiag file for us? First thing to check would be your sound drivers, to make sure they are up to date.

Second question would be whether you are running on desktop or laptop systems that have some kind of timed power management that could affect the sound or other resources for the game.

Regards,

- Erik

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Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Kylan)

Post #: 5

RE: Very strange audio bug - 10/19/2013 4:39:42 PM

Nightghost107

Posts: 7
Joined: 7/25/2013
Status: offline

I'm playing the game on a desktop. It has good ram but the video card is not that strong but distant worlds isn't a graphically intensive game. I'm pretty sure my drivers are up to date and I'm sorry but I have no clue how to find or post a DxDiag file for you or I would instantly because I love this game soooo much but not having sounds kind of sucks! Thanks for your posts guys hope to hear back from you.

(in reply to Erik Rutins)

Post #: 6

RE: Very strange audio bug - 10/19/2013 5:20:10 PM

Nightghost107

Posts: 7
Joined: 7/25/2013
Status: offline

Just tried playing on the new version and it still did the same thing. This is so frustrating I love this game and forked over 80 dollars for it. And I cant even play with sound. I really want some help resolving this issue please respond if you are reading this and have any idea what the problem is.

(in reply to Nightghost107)

Post #: 7

RE: Very strange audio bug - 10/19/2013 6:46:39 PM

ehsumrell1

Posts: 2529
Joined: 8/17/2010
From: The Briar Patch Nebula
Status: offline

quote:

ORIGINAL: Nightghost107

I'm playing the game on a desktop. It has good ram but the video card is not that strong but distant worlds isn't a graphically intensive game. I'm pretty sure my drivers are up to date and I'm sorry but I have no clue how to find or post a DxDiag file for you or I would instantly because I love this game soooo much but not having sounds kind of sucks! Thanks for your posts guys hope to hear back from you.

Hello Nightghost107, sorry to hear you're having problems.
Please upload your DxDiag file so support can look at it.
Follow the instructions here: http://www.matrixgames.com/forums/tm.asp?m=2413997

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Post #: 8

RE: Very strange audio bug - 10/19/2013 8:20:04 PM

Nightghost107

Posts: 7
Joined: 7/25/2013
Status: offline

I have the dxdiag it should be attached to this thread. Thanks for your help and I hope someone can make some sense out of it.

Attachment (1)

< Message edited by Nightghost107 -- 10/19/2013 11:02:00 PM >

(in reply to ehsumrell1)

Post #: 9

RE: Very strange audio bug - 10/19/2013 11:02:22 PM

Darkspire

Posts: 1986
Joined: 6/12/2003
From: My Own Private Hell
Status: offline

quote:

ORIGINAL: Nightghost107

I have the dxdiag just don't know how to post it sorry don't normally have to use support threads

Click on reply, in the box that comes up to the left and below the white text box you will see 'Click here to upload'. Attach the txt file there type your post and click ok.

Darkspire

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Darkspires's File Repository

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Post #: 10

RE: Very strange audio bug - 10/19/2013 11:04:07 PM

Nightghost107

Posts: 7
Joined: 7/25/2013
Status: offline

Thanks for the reply I added it to my previous post you can check it out there thanks!

< Message edited by Nightghost107 -- 10/19/2013 11:07:41 PM >

(in reply to Darkspire)

Post #: 11

RE: Very strange audio bug - 10/23/2013 12:10:18 AM

Nightghost107

Posts: 7
Joined: 7/25/2013
Status: offline

Well darn. Thought it had been fixed but it happened again today all the sounds just cut out except for beeping and ship or space station related sounds. It's so weird. At least it's not gamebreaking all I have to do is close out and start up again. Still annoying though. Any ideas guys?