Slitherine Issue ?

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Slitherine Issue ?

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Slitherine Issue ? - 9/6/2013 11:14:19 PM

mmarquo

Posts: 1376
Joined: 9/26/2000
Status: offline

I have tried to load 1941 - 1945 Bozo_the _Clown Axis vs Marquo multiple times but it repeatedly crashes during loading after reading; it worked fine earlier today. Any assistance would be appreciated. I am using the latest patch which I reinstalled to no avail.

Thanks

Marquo

Post #: 1

RE: Slitherine Issue ? - 9/7/2013 12:30:54 AM

Bozo_the_Clown

Posts: 890
Joined: 6/25/2013
From: Bozotown
Status: offline

Maybe my crazy attacks overloaded the system.

(in reply to mmarquo)

Post #: 2

RE: Slitherine Issue ? - 9/7/2013 12:53:28 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Is this a game being played on the PBEM++ server?

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Bozo_the_Clown)

Post #: 3

RE: Slitherine Issue ? - 9/7/2013 1:25:08 AM

mmarquo

Posts: 1376
Joined: 9/26/2000
Status: offline

Yes, it is a server game - thanks.

(in reply to Erik Rutins)

Post #: 4

RE: Slitherine Issue ? - 9/7/2013 4:31:02 AM

mmarquo

Posts: 1376
Joined: 9/26/2000
Status: offline

I changed my Slitherine password and now I am getting a Login Failure (8) message. How can I remedy this (which is a problem subsequent to the issue I mentioned above).

Thanks

(in reply to mmarquo)

Post #: 5

RE: Slitherine Issue ? - 9/7/2013 12:20:37 PM

schascha

Posts: 295
Joined: 1/3/2012
Status: offline

I had exactly the same problem tow days ago.
I changed my password and the new one didn't work. I changed it again and the second one was ok.

But now I can't loggin in the slitherine forum.

< Message edited by schascha -- 9/7/2013 12:22:10 PM >

(in reply to mmarquo)

Post #: 6

RE: Slitherine Issue ? - 9/7/2013 2:51:50 PM

mmarquo

Posts: 1376
Joined: 9/26/2000
Status: offline

Can anyone please help; I still cannot log onto the Slitherine server.

Thanks

(in reply to schascha)

Post #: 7

RE: Slitherine Issue ? - 9/8/2013 12:03:15 AM

mmarquo

Posts: 1376
Joined: 9/26/2000
Status: offline

Help please.

(in reply to mmarquo)

Post #: 8

RE: Slitherine Issue ? - 9/8/2013 1:03:15 AM

Bozo_the_Clown

Posts: 890
Joined: 6/25/2013
From: Bozotown
Status: offline

I think you might have to contact Slitherine support directly. But I don't think they work on the weekend. You might have to wait till Monday.

It's weird. I've never encountered a single problem with the server ever.

(in reply to mmarquo)

Post #: 9

RE: Slitherine Issue ? - 9/8/2013 2:49:51 AM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

The server questions are something that Slitherine/Matrix support will have to help on. I do suggest contacting Slitherine support (and/or you can try logging a Matrix support issue). Unfortunately, Erik is unavailable for the next week, so it's unlikely he will be able to help you out in the near term.

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Bozo_the_Clown)

Post #: 10

RE: Slitherine Issue ? - 9/9/2013 9:20:46 AM

petirouge

Posts: 10
Joined: 1/13/2009
Status: offline

Hi Marquo,
If you have any issue with the login, you can send an email to info(at)slitherine.co.uk, with your login name and they'll easily restore your account.
About the PBEM issue, did the game load up with the scenario and then crashed or it stopped while downloading your turn?

_____________________________

Andrea Nicola
Slitherine Ltd/Matrix Games

(in reply to Joel Billings)

Post #: 11

RE: Slitherine Issue ? - 9/9/2013 12:59:56 PM

mmarquo

Posts: 1376
Joined: 9/26/2000
Status: offline

Petitrouge,

I successfully the saved the game several times mid-turn, and then after another save, when I tried to reload to continue playing, the screen read, "Reading" and then while it was reading "Loading" it crashed. I reinstalled the patched - no avail, and then changed my login, and now it reads, "Login Error."

Thanks for you assistance.

Marquo

(in reply to petirouge)

Post #: 12