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Help a newbie out!

 
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Help a newbie out! - 9/24/2013 10:48:15 AM   
Joel Levin

 

Posts: 12
Joined: 9/24/2013
Status: offline 		Greetings Matrixers.. or whatever you call yourselfs!

I have just recently joined your ranks. I'm a big sci-fi and strategy game fan and I've been searching for something really good and fun. After being disapointed about almost everything i found and the change of interest over the years have left my game shelf rather empty as of late. Then I heard about Distant Worlds, checked it out and I'm totally in love! then i checked out Matrix and I can see that your customers really like you and your customer support.. (unlike Electronic fArts). Well I would just like to say hello and ask a few questions about your site, it's games and other things.

First - When purchasing a game through your online shop is it "Pay per download" or is it like Steam were you "buy once = unlimited access" from your account? I've encountered several sites like that and I'm not fond of that system as single digital versions can become corrupted over time and you have to reinstall it and then you have to pay for another download? I mean that hardly seems fair to me.

Second - Do you have seasonal discounts and/or special offers during holidays? I'm unemployed and my wallet isn't exactly the thickets one on this planet, hehe. If you have those I'll make sure to save a few coins so i can afford it once you offer a discount, i really like Distant worlds and close combat. :)

Sorry for my bad english and I'm sorry if this is the wrong part of the forums.



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"I came, I saw, I ate a sandwich"
Post #: 1
RE: Help a newbie out! - 9/24/2013 11:19:04 AM   
Terminus


Posts: 41459
Joined: 4/23/2005
From: Denmark
Status: offline 		Answer to your first question: you download an installation file that you then have to use and should keep a backup of.

Your second question: yes, season sales happen.

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We are all dreams of the Giant Space Butterfly.

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Post #: 2
RE: Help a newbie out! - 9/24/2013 11:49:34 AM   
british exil


Posts: 1686
Joined: 5/4/2006
From: Lower Saxony Germany
Status: offline 		Joel, matrix really help out if you purchase a game you should register it first. If you need to download again, I assume you do not have physical shippment or a backup, then Matrix let you download the game again. Quite handy if your pc crahes and you buy a new pc and have reinstall all the games.


I have experienced this before, they help you and they help fast.

Mat

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"It is not enough to expect a man to pay for the best, you must also give him what he pays for." Alfred Dunhill

WitE,UV,AT,ATG,FoF,FPCRS

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Post #: 3
RE: Help a newbie out! - 9/24/2013 2:05:44 PM   
Joel Levin

 

Posts: 12
Joined: 9/24/2013
Status: offline 		Ah I see. So you pay for and download an installation file, but should you (for whatever reason) lose your game and your backup (presuming you have registered the game beforehand) you can download it again? That seems very fair and good to me. The one thing that keeps coming up in this forum is the praise Matrix and it's employees get for it's excellent customer service, I don't think i've ever seen so much good feedback anywhere for anyone before. I'll soon be able to test it out once i become a paying customer.

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"I came, I saw, I ate a sandwich"

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Post #: 4
RE: Help a newbie out! - 9/24/2013 2:24:35 PM   
Neilster


Posts: 2890
Joined: 10/27/2003
From: Hobart, Tasmania, Australia
Status: offline 		Joel, do you have any idea what sort of wargames you are interested in? Perhaps an era or style of play? We might be able to help you.

Cheers, Neilster

(in reply to Joel Levin)
Post #: 5
RE: Help a newbie out! - 9/24/2013 3:28:36 PM   
Joel Levin

 

Posts: 12
Joined: 9/24/2013
Status: offline 		i'm mostly interested in Distant worlds. :)

i like slow paced strategy games of any era. Although i'm not fond of blood and gore nor magic.

< Message edited by Joel Levin -- 9/24/2013 3:34:47 PM >

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"I came, I saw, I ate a sandwich"

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Post #: 6
RE: Help a newbie out! - 9/24/2013 4:32:44 PM   
105mm Howitzer


Posts: 447
Joined: 8/9/2007
From: Montreal, Quebec
Status: offline 		Hi Joel, and welcome aboard. Having been part of the Beta testing team for Distant Worlds, I can attest to the excellence of the game. Numerous discussions and fine tunings have made this a cut above the rest. Do bear in mind, owever, that it could get fairly large and complex. Still, a good choice for the genre. You won't regret it.

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"Si Vis Pacem, Para Bellum" - Publius Renatus, 390 A.D.

(in reply to Joel Levin)
Post #: 7
RE: Help a newbie out! - 9/24/2013 5:01:09 PM   
Joel Levin

 

Posts: 12
Joined: 9/24/2013
Status: offline 		hello! :) thanks for your input i really appreciate it. Wow people are so friendly here :D
there was not much info on the stores page or maybe i just missed it. Is there multiplayer for distant worlds? :)

(in reply to 105mm Howitzer)
Post #: 8
RE: Help a newbie out! - 9/24/2013 6:39:37 PM   
Max 86


Posts: 699
Joined: 11/6/2007
Status: offline
quote:

ORIGINAL: Joel Levin

The one thing that keeps coming up in this forum is the praise Matrix and it's employees get for it's excellent customer service, I don't think i've ever seen so much good feedback anywhere for anyone before.


They do a good job, its not hype. Here recently I lost my Distant Worlds DL file and the first expansion too. I sent them my order # and serial # in the morning and had download links for both by lunchtime (~4 hr!)

And no....there is no multi-player in DW but I highly recommend the game. Lots of stuff to do.

< Message edited by Max 86 -- 9/24/2013 6:40:51 PM >

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No problem Chief!

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Post #: 9
RE: Help a newbie out! - 9/24/2013 7:05:03 PM   
Orm


Posts: 22154
Joined: 5/3/2008
From: Sweden
Status: offline
quote:

Greetings Matrixers.. or whatever you call yourselfs!

Welcome to the forum Joel Levin.

I hope you will enjoy your stay here.

_____________________________

Have a bit more patience with newbies. Of course some of them act dumb -- they're often students, for heaven's sake. - Terry Pratchett

(in reply to Joel Levin)
Post #: 10
RE: Help a newbie out! - 9/24/2013 7:06:17 PM   
Joel Levin

 

Posts: 12
Joined: 9/24/2013
Status: offline 		Ok! Wow, that's almost a little hard to belive.. :p
Shame on the multiplayer though, I always think multiplayer adds much more flavour. Maybe for a future expansion aye? ;D

_____________________________

"I came, I saw, I ate a sandwich"

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Post #: 11
RE: Help a newbie out! - 9/24/2013 8:14:26 PM   
wings7


Posts: 4591
Joined: 8/11/2003
From: Phoenix, Arizona
Status: offline 		Welcome Joel! Matrix has had the Deal of the Week going on for awhile. You can pick up some terrific games and save quite a bit. I know you like sci-fi but you might see something that catches your eye. Happy Gaming!!

Patrick

(in reply to Joel Levin)
Post #: 12
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