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Multiplayer Server Play - 9/30/2013 10:29:07 PM   
Michael T


Posts: 4443
Joined: 10/22/2006
From: Queensland, Australia.
Status: offline 		Is anyone at Matrix/2by3 aware of the disfunction of Server play ATM?

Can anyone provide some update or feedback as to whats going on?

The thread in the tech forum seems to be getting ignored.

Is/will server play continue to be viable?

Anyone out there listening?

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Post #: 1
RE: Multiplayer Server Play - 9/30/2013 11:45:02 PM   
smokindave34


Posts: 877
Joined: 1/15/2008
Status: offline 		This has been going on for days now....I'm able to get in occasionally but only after multiple attempts. I'm starting to get concerned that this isn't going to get fixed any time soon.


(in reply to Michael T)
Post #: 2
RE: Multiplayer Server Play - 10/1/2013 12:14:19 AM   
Michael T


Posts: 4443
Joined: 10/22/2006
From: Queensland, Australia.
Status: offline 		I can't get on at all. Not for 4 days.

_____________________________


(in reply to smokindave34)
Post #: 3
RE: Multiplayer Server Play - 10/1/2013 12:23:02 AM   
rmonical

 

Posts: 2474
Joined: 4/1/2011
From: United States
Status: offline 		If it is geographic, I wonder if there is timeout involved. I can usually get in after a few tries spaced out. I noticed this morning (US Eastern) was pretty good.

(in reply to Michael T)
Post #: 4
RE: Multiplayer Server Play - 10/1/2013 12:46:04 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Yes, we are investigating, but it does not seem to be a consistent issue.

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to rmonical)
Post #: 5
RE: Multiplayer Server Play - 10/1/2013 1:02:25 AM   
Michael T


Posts: 4443
Joined: 10/22/2006
From: Queensland, Australia.
Status: offline 		Well its consistent for me. Not working at all.

Thanks for the update anyhow.



_____________________________


(in reply to Erik Rutins)
Post #: 6
RE: Multiplayer Server Play - 10/1/2013 7:34:27 AM   
schascha


Posts: 295
Joined: 1/3/2012
Status: offline 		I'm in Paris France and like rmonical it'works after some tries.
I've troubles to get my file but too to send back my turn.

< Message edited by schascha -- 10/1/2013 7:48:50 AM >

(in reply to Michael T)
Post #: 7
RE: Multiplayer Server Play - 10/1/2013 7:46:02 AM   
821Bobo


Posts: 2311
Joined: 2/8/2011
From: Slovakia
Status: offline 		Like schascha, I am from EU and sometimes it's working sometimes not.

(in reply to schascha)
Post #: 8
RE: Multiplayer Server Play - 10/1/2013 8:09:11 AM   
Michael T


Posts: 4443
Joined: 10/22/2006
From: Queensland, Australia.
Status: offline 		Is there any way to increase the Time Out settings? As I suspect that's why I can't get a download at anytime.

_____________________________


(in reply to 821Bobo)
Post #: 9
RE: Multiplayer Server Play - 10/1/2013 6:29:41 PM   
STEF78


Posts: 2094
Joined: 2/19/2012
From: Versailles, France
Status: offline 		Increasing time out could be the solution.

Tonght, loading data began only after 10 seconds (from EU)

(in reply to Michael T)
Post #: 10
RE: Multiplayer Server Play - 10/1/2013 8:41:55 PM   
STEF78


Posts: 2094
Joined: 2/19/2012
From: Versailles, France
Status: offline 		error 99, error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99,error 99......

boring


(in reply to STEF78)
Post #: 11
RE: Multiplayer Server Play - 10/1/2013 9:04:16 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		We are investigating and will have this fixed as soon as we can pin down the problem.

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to STEF78)
Post #: 12
RE: Multiplayer Server Play - 10/1/2013 10:43:02 PM   
Michael T


Posts: 4443
Joined: 10/22/2006
From: Queensland, Australia.
Status: offline 		Well for me WITE withdrawal symptoms have well and truly set in

_____________________________


(in reply to Erik Rutins)
Post #: 13
RE: Multiplayer Server Play - 10/2/2013 8:32:03 AM   
mmarquo


Posts: 1376
Joined: 9/26/2000
Status: offline 		Erik,

FWIW I reported an issue loading a file Marquo_Bozo Axis perhaps 3 weeks ago. It started with an interminable " loading" loop. The Slitherine technician was unable to help, but eventually Helpless took a look and determined that the file was corrupted. After he reset, game seemed to work. However since the game has been called off. I only bring this up if it may help you.

Thanks

Marquo

(in reply to Michael T)
Post #: 14
RE: Multiplayer Server Play - 10/2/2013 9:42:32 AM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		Hi guys - sorry you are having problems. Our data center had a crash on the PBEM server at the weekend and since then we've been having these glitches and so far not worked out what the cause is. We're working hard to find out the cause.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to mmarquo)
Post #: 15
RE: Multiplayer Server Play - 10/2/2013 11:09:31 PM   
Michael T


Posts: 4443
Joined: 10/22/2006
From: Queensland, Australia.
Status: offline 		Wow, I got my game to load

_____________________________


(in reply to IainMcNeil)
Post #: 16
RE: Multiplayer Server Play - 10/3/2013 7:03:55 AM   
mmarquo


Posts: 1376
Joined: 9/26/2000
Status: offline 		Save it often....

(in reply to Michael T)
Post #: 17
RE: Multiplayer Server Play - 10/3/2013 10:10:26 AM   
schascha


Posts: 295
Joined: 1/3/2012
Status: offline 		It seems to work better

(in reply to mmarquo)
Post #: 18
RE: Multiplayer Server Play - 10/3/2013 11:40:27 AM   
petirouge


Posts: 10
Joined: 1/13/2009
Status: offline 		Hi Guys,
We just made a change on the server and it seems faster now. Can you please confirm it working better now?

_____________________________

Andrea Nicola
Slitherine Ltd/Matrix Games

(in reply to schascha)
Post #: 19
RE: Multiplayer Server Play - 10/3/2013 12:47:26 PM   
Bozo_the_Clown


Posts: 890
Joined: 6/25/2013
From: Bozotown
Status: offline 		Much better, thanks!

(in reply to petirouge)
Post #: 20
RE: Multiplayer Server Play - 10/3/2013 10:29:23 PM   
Michael T


Posts: 4443
Joined: 10/22/2006
From: Queensland, Australia.
Status: offline 		All good, thanks

_____________________________


(in reply to Bozo_the_Clown)
Post #: 21
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