crash after intro

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All Forums >> [Current Games From Matrix.] >> [World War I] >> Commander - The Great War >> Tech Support >> crash after intro

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crash after intro - 11/28/2013 10:05:09 PM

sba55

Posts: 11
Joined: 4/11/2012
Status: offline

I downloaded the game today 11/28. The intro runs but after that it returns to the initial selection screen. When I click play I get "ctgw.exe has encountered a problem and needs to close"

I have checked for current video card drivers and reininstalled the vsredirect in the game file.

I also have tried starting the game with intro off, non full screen etc and no combination of options works.

I have windows xp and a visiontek radeon x1550 graphics card.

I have other Commander games and they work fine.

Post #: 1

RE: crash after intro - 12/1/2013 10:46:02 AM

Lord Zimoa

Posts: 837
Joined: 10/10/2008
Status: offline

It is most likely driver problem, but would be nice to get some more info on your hardware and drivers:

Se here for some better instructions how to post up the needed info and what steps to follow first:

http://www.matrixgames.com/forums/tm.asp?m=3212308

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(in reply to sba55)

Post #: 2

RE: crash after intro - 12/4/2013 1:48:42 PM

sba55

Posts: 11
Joined: 4/11/2012
Status: offline

I used the link for the drivers which says I have the most up to date version.My video card supports up to opengl 2.0

The glewinfo.exe crashes when I try to run it.

I have already installed the Visual C++ 2012

Game will not run.

I sent the other files requested already the dxDiag and the ctgw

Other ideas?

(in reply to Lord Zimoa)

Post #: 3