Another Scenario Crash - How to post error message?

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Another Scenario Crash - How to post error message?

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Another Scenario Crash - How to post error message?

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Another Scenario Crash - How to post error message? - 12/8/2013 2:42:48 PM

BradM

Posts: 17
Joined: 10/11/2013
From: Victoria BC Canada
Status: offline

Hi,

I had a crash when playing Duelist, what is the method to post the error again?

TIA

Brad

< Message edited by BradM -- 12/8/2013 4:28:52 PM >

Post #: 1

RE: Another Scenario Crash - How to pst error message? - 12/8/2013 2:49:27 PM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

Sorry that happened!

Use post reply not fast reply so you can upload files.

Include the version number you experienced it in (found at top of Command Window) and a description of the problem. If you can post a screenshot of the error screen and grab your autosave file (in scenarios directory) that would be really helpful to us.

Thanks!

Mike

< Message edited by mikmyk -- 12/8/2013 3:50:17 PM >

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RE: Another Scenario Crash - How to pst error message? - 12/8/2013 2:55:09 PM

MR_BURNS2

Posts: 974
Joined: 7/18/2013
From: Austria
Status: offline

You Guys should re-post the Bug Reporting Thread in the Public Forum.

quote:

ORIGINAL: mikmyk

Sorry that happened!

Use post reply not fast reply so you can upload files.

Include the version number you experienced it in (found at top of Command Window) and a description of the problem. If you can post a screenshot of the error screen and grab your autosave file (in scenarios directory) that would be really helpful to us.

Thanks!

Mike

_____________________________

Windows 7 64; Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz; 6144MB RAM; NVIDIA GeForce GTX 970;

(in reply to mikmykWS)

Post #: 3

RE: Another Scenario Crash - How to pst error message? - 12/8/2013 3:14:44 PM

BradM

Posts: 17
Joined: 10/11/2013
From: Victoria BC Canada
Status: offline

Hi,

Not sure how to grab the autosave file. There is a file called autosave.scen in the scenario folder, but not sure how to post it. My version number is v1.01 build 442.

I had just finished sinking an RN ship when I launched another attack with the Kiev and Slava by firing 8 SS-n-12 missiles. Only two missiles launched when the game crashed.

So I copied the autosave file to desktop, but when I tried to up load it here, it says it wasn't supported.

Brad

< Message edited by BradM -- 12/8/2013 4:32:54 PM >

_____________________________

Win 7 SP1/Intel i5-2450P/3.20 ghz/8GB RAM/GeForce GTX 660

(in reply to MR_BURNS2)

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RE: Another Scenario Crash - How to pst error message? - 12/8/2013 3:28:54 PM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

In windows right click the autosave.scen file, select send to and pick compressed folder (Zip) from the drop down menu. This compress the file and save it in .zip format which the matrix forum accepts. To add to a forum message click the post reply button and you can add the file using the Click Here to Upload link at the bottom.

Thanks!

< Message edited by mikmyk -- 12/8/2013 4:30:01 PM >

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RE: Another Scenario Crash - How to pst error message? - 12/8/2013 3:39:47 PM

BradM

Posts: 17
Joined: 10/11/2013
From: Victoria BC Canada
Status: offline

Auto Save File

Attachment (1)

_____________________________

Win 7 SP1/Intel i5-2450P/3.20 ghz/8GB RAM/GeForce GTX 660

(in reply to mikmykWS)

Post #: 6

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