Dabrion
Posts: 733
Joined: 11/5/2013 From: Northpole Status: offline
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quote:
ORIGINAL: warspite1 quote:
ORIGINAL: Dabrion Caveat Emptor is a moot point if you cannot assess/appraise the product before the payment is made. Usually with online/remote purchases there is period of time where you can return for refund. Not sure if thats is (not) the case in your country, it surely is in every European country. Ever bought shoes or clothes that do not fit? "CAVEAT EMPTOR, biac.. " thats certainly the last thing you hear from the store! I had no objections when I read the marketing statement, they came when I saw the videos and tried the software, and learned about the disparity with that marketing statement. Opposed to "Caveat Emptor" there is "Ei incumbit probatio qui dicit, non qui negat", in trade law better known as (beware translation) "the implied covenant of good faith and fair dealing", which should be existent in your country as well (ianal). In plain words:"if I do business with someone, I should assume they will not con me". So out of not so idle curiosity, why would a company rather accept unsatisfied customers, than grant a refund? This is software! There is no damage that has to be mitigated on return. Are they just greedy *******s? warspite1 a) Moot? No its not?? If the Matrix small print says no refunds then that's all part of the sales process (and Caveat Emptor). Did you read the small print? If you did then you have only yourself to blame; if you didn't then you have only yourself to blame. Why do some people never accept something is their fault? b) However, does the above mean you are new to computer games? If you are then I am genuinely sorry for the fact you didn't understand how it works. You see I have yet to buy a single - and I mean a single - computer wargame that has not needed patches. Not one. They are still patching CTGW, Rome, WITE, WITP-AE, PoN, they never did finish (start!) properly patching EiA. Come to that - if you were a wargame boardgamer, how many games did you not have patches (errata sheets) for?? But anyway, that's for you to pursue - and that really is the limit of my idle curiosity - good luck with that.... BTW, strange you didn't realise the UK was part of Europe though - that WAS a bit of a shocker.... @UK/Europe: for further political discussion please send pm. I know software development is an iterative process, it is my line of work. Patches are not the issue, yet I think I can extrapolate where this project is capable of going. I do not like it!
< Message edited by Dabrion -- 12/14/2013 11:00:25 PM >
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