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RE: CMANO fails to start repeatedly AFTER prereq install

 
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RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:11:05 PM   
Renato

 

Posts: 194
Joined: 10/22/2006
From: Milano, Italy
Status: offline 		Baloogan,
I greatly appreciate your efforts!

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RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:21:40 PM   
RoryAndersonCDT

 

Posts: 1830
Joined: 6/16/2009
Status: offline 		Does anyone who is experiencing this problem have anything other than an nVidia card? I have an nvidia geforece 4xx myself and I was wondering if this could be tied to a specific video card manufacturor.

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RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:21:57 PM   
Phoenix100

 

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Joined: 9/28/2010
Status: offline 		Superb, Baloogan. Surely that gets us closer to something???!!

The error box about D3d is exactly the one I have had.

But why would it only sometimes happen? That's what I don't get.

And what's the fix?

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RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:24:45 PM   
RoryAndersonCDT

 

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Status: offline 		My fix, which I guess I was doing without realizing it, was to play another game. Right now after playing War Thunder I can play Command without any difficulty. I've started command up about 9 times now after joining a match in war thunder. 10 times now. My guess is that sometimes videocards get into bad modes, and some games can get them out of those bad modes without difficulty; and as soon as your video card is out of the bad mode it works for command too.

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Post #: 94
RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:29:43 PM   
Phoenix100

 

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Joined: 9/28/2010
Status: offline 		Someone reported same thing on a radeon earlier in this thread.

Sunburn's earlier response to my posting that error message about D3d was to suggest I ask for a refund, as the game didn't like my card. I hope he's not going to stick to that approach and that a fix can be found.

I play other games, but it makes no difference. Maybe I need to find something more graphics intensive. Took me ten starts to get CMANO started just now.

< Message edited by phoenix -- 12/27/2013 4:30:46 PM >

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RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:33:15 PM   
Dimitris

 

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quote:

ORIGINAL: phoenix
Sunburn's earlier response to my posting that error message about D3d was to suggest I ask for a refund, as the game didn't like my card. I hope he's not going to stick to that approach and that a fix can be found.


I'm not dogmatic, I put faith in what works

Still working on some tweaks here. Not being able to locally reproduce the problem makes things much slower than they usually go.

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RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:39:12 PM   
RoryAndersonCDT

 

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quote:

ORIGINAL: phoenix

Someone reported same thing on a radeon earlier in this thread.

Sunburn's earlier response to my posting that error message about D3d was to suggest I ask for a refund, as the game didn't like my card. I hope he's not going to stick to that approach and that a fix can be found.

I play other games, but it makes no difference. Maybe I need to find something more graphics intensive. Took me ten starts to get CMANO started just now.


Well, I think Sunburn's earlier post was rather heartfelt; the game obviously wasn't running right for you and it indicated some sort of weird hardware issue; I'm sure directing customers to get a refund isn't the first thing he wanted to do lol.

Before firing up my 'fix' I had one good start of Command every 10 or so tries. Now it fires up every time
I think you just need to find a program that gives your videocard a workout.. something to get the blood flowing!



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RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:39:51 PM   
Phoenix100

 

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quote:

I'm not dogmatic, I put faith in what works

Still working on some tweaks here. Not being able to locally reproduce the problem makes things much slower than they usually go.


Great. Appreciated.

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Post #: 98
RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:45:23 PM   
Phoenix100

 

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quote:

something to get the blood flowing!


Well I've tried all my other games that have some graphic component and no joy, so I'll await an official fix.

The offer of a refund was appreciated, but I'd prefer to have the game working.

< Message edited by phoenix -- 12/27/2013 4:45:15 PM >

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Post #: 99
RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 3:47:07 PM   
RoryAndersonCDT

 

Posts: 1830
Joined: 6/16/2009
Status: offline 		edit this did not solve the problem for me. War thunder does solve it tho lol

< Message edited by Baloogan -- 12/28/2013 12:29:19 AM >

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RE: CMANO fails to start repeatedly AFTER prereq install - 12/27/2013 10:33:39 PM   
Dimitris

 

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quote:

ORIGINAL: phoenix
quote:

something to get the blood flowing!


Well I've tried all my other games that have some graphic component and no joy, so I'll await an official fix.

The offer of a refund was appreciated, but I'd prefer to have the game working.


Please allow us some time. The dev team is coming off a multi-month sprint and quite frankly we're exhausted.

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RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 3:42:52 AM   
RoryAndersonCDT

 

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Status: offline 		One thing I'd recommend is setting the quality settings to "Let the 3D application decide" in the NVIDIA control panel. This seems to work for me.





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Post #: 102
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 5:44:46 AM   
DROregon


Posts: 129
Joined: 1/19/2002
From: Oregon
Status: offline 		Add me to the list of users where CMANO fails to start. Same problems as reported above.

Got the game from my wife for Christmas. Loaded game, upgraded to 1.02, and started playing
first tutorial. It hung (not responding), so I killed game. Unable to start again.
So, re-installed & upgraded again. Started ok, but hung again when the missiles started flying.
Killed it again and now unable to start again.

Toshiba Satellite
Windows 7 Home Premium 64-bit
Intel Core 2 Duo T6600
4GB DDR2 RAM, 500GB HDD

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Post #: 103
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 6:46:32 AM   
RoryAndersonCDT

 

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quote:

ORIGINAL: Baloogan
One thing I'd recommend is setting the quality settings to "Let the 3D application decide" in the NVIDIA control panel. This seems to work for me.



I've reinstalled my drivers and did the above in the NVIDIA control panel. If this helps anyone please post about it; I'm going to run some more tests to determine if this is a fix.


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Post #: 104
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 7:18:24 AM   
RoryAndersonCDT

 

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Status: offline 		I'd like your attention for a moment if you are afflicted by this bug.

I have determined 2 ways to solve the bug for myself. First I would run War Thunder and then run Command while War Thunder was running.

Yesterday I reinstalled my nvidia drivers, and set the NVIDIA control panel to "Let the 3D application decide". Now the problem doesn't occur for me; at least so far.

Please try to reinstall your drivers, and (the most important step) set your NVIDIA control panel to "Let the 3D application decide".

I think the reason why the War Thunder fix was working for me was that War Thunder didn't care what the setting in the NVIDIA control panel were; and configured the video card via low level instructions. Thus War Thunder would configure my video card, and then I'd exploit how War Thunder set up my video card and use those settings for Command.

Please take a look at your NVIDIA control panel; and see if this fix fixxes it for you, please post your findings in this thread. I'll continue to monitor and update the thread as time goes on; and notify you guys if this issue reappears for me.

The problem would usually appear for me after a Reboot.

Make sure to check your process listing (Ctrl-Shift-Esc) and get rid of all running Command.exes before trying this out.


< Message edited by Sunburn -- 12/28/2013 8:42:31 AM >

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Post #: 105
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 9:16:37 AM   
kneecaps

 

Posts: 135
Joined: 12/27/2006
Status: offline 		Looks as if we have two different issues here..

1) Failing to start sometimes.

2) Crashes/Hangs when missiles start flying.

Is this something related to new purchasers? I'm convinced something isn't right with the base "1.01" full installer now provided as it reports 1.00 when I install it...maybe us new buyers are having issues due to some issue related to this?

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Post #: 106
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 9:22:57 AM   
Dimitris

 

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quote:

ORIGINAL: kneecaps

Looks as if we have two different issues here..

1) Failing to start sometimes.

2) Crashes/Hangs when missiles start flying.

Is this something related to new purchasers? I'm convinced something isn't right with the base "1.01" full installer now provided as it reports 1.00 when I install it...maybe us new buyers are having issues due to some issue related to this?


Hello,

The first issue is the one under investigation on this thread here.

On the latter, if anyone can produce a pre-crash autosave and post it on a new thread or mail it directly to me/us, it would be much appreciated.

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Post #: 107
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 9:43:40 AM   
kneecaps

 

Posts: 135
Joined: 12/27/2006
Status: offline 		I think saves in these threads relate to the freezing issue:

http://www.matrixgames.com/forums/tm.asp?m=3505145&mpage=1�

http://www.matrixgames.com/forums/tm.asp?m=3507525&mpage=1�

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Post #: 108
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 10:09:31 AM   
Renato

 

Posts: 194
Joined: 10/22/2006
From: Milano, Italy
Status: offline 		My NVIDIA control panel has always been set like that.

Every time CMANO doesn't start, I get rid of all running Command.exes before going on.

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Post #: 109
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 10:30:56 AM   
Phoenix100

 

Posts: 2826
Joined: 9/28/2010
Status: offline 		I'm not a new user. I bought this first day it was for sale. I stopped using it because of this bug, in fact, and had hoped - when I came back to try again - that the patches had fixed it.

I'll try that fix, Baloogan, and let you know.

I can imagine how exhausted you all are, Sunburn. No hurry at all for me.

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Post #: 110
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 10:34:32 AM   
Phoenix100

 

Posts: 2826
Joined: 9/28/2010
Status: offline 		Ok. No difference for me, Baloogan, if I tick 'let the game decide'. By the way, I've already been through all the manually adjustable settings on the NVidia card, to no effect.

I'm sure it will get worked out in the end. Your efforts much appreciated, Baloogan.

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Post #: 111
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 10:50:47 AM   
kneecaps

 

Posts: 135
Joined: 12/27/2006
Status: offline 		Thanks for the info Phoenix. I was just wondering as I'm experiencing this issue and another issue on three different physical machines (from high to low spec), (and also in a VM, which ironically seems to run 1.01 okay but not 1.02).


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RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 10:53:03 AM   
Dimitris

 

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quote:

ORIGINAL: kneecaps
I think saves in these threads relate to the freezing issue:

http://www.matrixgames.com/forums/tm.asp?m=3505145&mpage=1�

http://www.matrixgames.com/forums/tm.asp?m=3507525&mpage=1�


Thanks! We will check to see if they are on the same issue or separate problems.

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Post #: 113
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 12:58:54 PM   
Phoenix100

 

Posts: 2826
Joined: 9/28/2010
Status: offline 		I have the same issue trying to run it on my windows 8 laptop, kneecaps - so you're not alone there.

What would be common to them, I wonder? Not the graphics. The laptop only has crappy intel graphics. Not the same virus checkers even. The router. That's about the only thing they have in common. But does CMANO doing anything using the router when it starts? I don't think so.

But there must be something else in common, as otherwise why would some people not have this issue at all?

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Post #: 114
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 1:32:54 PM   
guanotwozero

 

Posts: 651
Joined: 12/27/2013
Status: offline 		This may be a long shot, but could sound be a factor?

I have no problems starting CMANO, but occasionally get freezes. More than once I noticed the freeze happens when the game makes a sound, and I have also some other program making sound (e.g. music). It could be that certain hardware/driver combos are unfriendly to the game.

You could try setting the .ini to have no sound or music, to see if that makes any difference to startup.

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Post #: 115
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 1:44:00 PM   
Phoenix100

 

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Status: offline 		Thanks guanotwozero, but they're already set to 'false' in my .ini. I changed that a while back.

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Post #: 116
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 2:55:21 PM   
Phoenix100

 

Posts: 2826
Joined: 9/28/2010
Status: offline 		Just thinking about if it is a graphics issue I thought I would just ask again - does everyone's image of land (in the photo below it's the Falklands) look like this? I mean is it meant to look like this - you can see the yellow land lines, the ordinary map, and the relief layer as three distinct layers, whose borders do not match at all. The camera alt is at the top of the screen. If others with this fail to start issue zoom in to, say, the Falklands, to roughly that alt, does your image look like this - ie messy?




Attachment (1)

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RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 3:35:19 PM   
guanotwozero

 

Posts: 651
Joined: 12/27/2013
Status: offline 		Yes, it looks like that on mine, and I have no graphics issues.

I reckon it's just the vector data being a little out of synch with the map images. Also, check out the strange north-south line in the islands of SW Chile.

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Post #: 118
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 5:05:51 PM   
Diver369

 

Posts: 9
Joined: 12/23/2013
Status: offline 		Good news guys. I am working with Sunburn to troubleshoot this issue. We have spent quite a bit of time today testing scripts and we are making progress. Stay tune. It's great to have a tech support team that teams up with players to solve the issue. They write the script and I test it on my computer. Awesome support!

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Post #: 119
RE: CMANO fails to start repeatedly AFTER prereq install - 12/28/2013 5:12:02 PM   
Phoenix100

 

Posts: 2826
Joined: 9/28/2010
Status: offline 		Thanks Guanotwozero. That's not a factor then.

Great, Diver369. Many thanks to you and Sunburn. Fingers crossed.

< Message edited by phoenix -- 12/28/2013 6:11:49 PM >

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