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[FIXED B489] [488] Screen freezes, game goes on

 
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[FIXED B489] [488] Screen freezes, game goes on - 2/6/2014 1:14:01 AM   
Mgellis


Posts: 2054
Joined: 8/18/2007
Status: offline 		Just downloaded Build 488, and I've run into a problem. I'll get to a point in the game, usually at a moment when a unit is making an attack, and the screen freezes and gets a milky-white color to it, but the game goes on (I can hear jets taking off, the "new contact" ding! noise, etc.)

The game never recovers once this happens and I have to use the Task Manager to end the game process and restart.

I have not had this happen yet with other scenarios besides "Randolph's Racket," but I don't know if that is just luck or not.

I did upgrade the scenario to the newest version of the database (CWDB 404, I think); I don't know if this has anything to do with the problem.

Thanks in advance for any help, etc. you can offer.

Here is an autosave from the scenario where it happens...






Attachment (1)

< Message edited by Sunburn -- 2/8/2014 7:57:45 PM >
Post #: 1
RE: [488] Screen freezes, game goes on - 2/6/2014 1:37:40 AM   
Mgellis


Posts: 2054
Joined: 8/18/2007
Status: offline 		It happened with another scenario, Lobster War. (I had not upgraded this file to the newest database yet, but will do so and try it out and see what happens.)

Here is an autosave file for that one...



Attachment (1)

< Message edited by Mgellis -- 2/6/2014 2:42:01 AM >

(in reply to Mgellis)
Post #: 2
RE: [488] Screen freezes, game goes on - 2/6/2014 1:49:40 AM   
Mgellis


Posts: 2054
Joined: 8/18/2007
Status: offline 		Upgrading Lobster War to the newest version of the database did not help. It froze again, same symptoms as before.

Grrrr!

I know you will fix it eventually, but....Grrrr! :)


(in reply to Mgellis)
Post #: 3
RE: [488] Screen freezes, game goes on - 2/6/2014 1:54:26 AM   
AndrewJ

 

Posts: 2318
Joined: 1/5/2014
Status: offline 		I am having the same problem with Build 488 in Brass Drum.

Save attached.

Attachment (1)

(in reply to Mgellis)
Post #: 4
RE: [488] Screen freezes, game goes on - 2/6/2014 2:28:05 AM   
Mgellis


Posts: 2054
Joined: 8/18/2007
Status: offline 		AndrewJ, sorry to hear that. I'm trying out my standard "brute force" solution--reinstall the whole game--and I'll see if that works (i.e., maybe the issue is the game somehow got corrupted on my drive, although if you're having the same problem, it sounds like that won't work, either.) Oh well, almost done now downloading the v1.02 update again at this point, so we'll see what happens...

< Message edited by Mgellis -- 2/6/2014 3:29:03 AM >

(in reply to AndrewJ)
Post #: 5
RE: [488] Screen freezes, game goes on - 2/6/2014 3:04:50 AM   
goodwoodrw


Posts: 2661
Joined: 2/14/2005
Status: offline 		I had this problem with B487, and reported it. I am not certain but when I reloaded it through the reload scenario button the game had advanced a little from the crash time. Unfortunately the game kept crashing after that.

_____________________________

Formerly Goodwood


(in reply to Mgellis)
Post #: 6
RE: [488] Screen freezes, game goes on - 2/6/2014 4:56:57 AM   
Mgellis


Posts: 2054
Joined: 8/18/2007
Status: offline 		Full uninstall and reinstall did not help. I was able to roll back to Build 484 and that seems to be working all right--this also worked when I had problems with Build 486. I guess I'll just have to live with that until someone figures out why the freezes are taking place. Oh well; I will survive. :)




(in reply to goodwoodrw)
Post #: 7
RE: [488] Screen freezes, game goes on - 2/6/2014 12:42:52 PM   
severe7


Posts: 78
Joined: 10/14/2013
Status: offline 		I just experienced this bug too, just installed 488, never had it before.

(in reply to Mgellis)
Post #: 8
RE: [488] Screen freezes, game goes on - 2/6/2014 2:14:41 PM   
dillonkbase

 

Posts: 177
Joined: 5/2/2009
Status: offline 		Same crash report.. First Time... 488

(in reply to severe7)
Post #: 9
RE: [488] Screen freezes, game goes on - 2/6/2014 2:40:58 PM   
Sardaukar


Posts: 9847
Joined: 11/28/2001
From: Finland/Israel
Status: offline 		Similar things happening to me.

Here is autosave. Sad to say, but my favourite scenario is now unplayable...

Attachment (1)

< Message edited by Sardaukar -- 2/6/2014 4:18:11 PM >

_____________________________

"To meaningless French Idealism, Liberty, Fraternity and Equality...we answer with German Realism, Infantry, Cavalry and Artillery" -Prince von Bülov, 1870-


(in reply to dillonkbase)
Post #: 10
RE: [488] Screen freezes, game goes on - 2/6/2014 9:40:47 PM   
Mgellis


Posts: 2054
Joined: 8/18/2007
Status: offline
quote:

ORIGINAL: Sardaukar

Similar things happening to me.

Here is autosave. Sad to say, but my favourite scenario is now unplayable...



I'm finding I can "roll back" to Build 484 by just copying the files over. So far, it seems to be working; 484 seems to be very stable; the only issue is I'm stuck with some of the minor bugs fixed in later builds. I figure the next Public Beta will be out in a week or so, though, and with any luck the problem will be fixed by then. I can definitely survive with 484 for a couple of weeks if I have to.



< Message edited by Mgellis -- 2/6/2014 10:41:36 PM >

(in reply to Sardaukar)
Post #: 11
RE: [488] Screen freezes, game goes on - 2/6/2014 10:06:51 PM   
NakedWeasel


Posts: 500
Joined: 1/14/2014
Status: offline 		I too was able to "roll back" to 486, copied and pasted the B404 version of the DB3K and my scenario folder and I'm playing again. I'll live till the issue is fixed in 489, but I'm going to be a little leery about installing updates in the future...

(in reply to Mgellis)
Post #: 12
RE: [488] Screen freezes, game goes on - 2/7/2014 1:48:01 AM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Issue logged. We're working on it guys. Sorry for the issues!

Mike

_____________________________


(in reply to NakedWeasel)
Post #: 13
RE: [488] Screen freezes, game goes on - 2/7/2014 3:14:37 AM   
kaburke61

 

Posts: 225
Joined: 9/25/2013
Status: offline
quote:

ORIGINAL: mikmyk

Issue logged. We're working on it guys. Sorry for the issues!

Mike


It seems you have plenty of saves, I'll just note that Advanced ASW Exercise -1979 crashes now. Before this I've
had almost zero crashes in any scenario...And I've played that one plenty of times previous. One of my units had
just located a sub, and boom! I can even restart, use the autosave, and it will crash again.

Thanks,

Kevin

< Message edited by kaburke61 -- 2/7/2014 5:03:20 AM >

(in reply to mikmykWS)
Post #: 14
RE: [488] Screen freezes, game goes on - 2/7/2014 4:47:11 AM   
brassem


Posts: 73
Joined: 10/2/2013
From: NE of YMML
Status: offline 		For what it is worth Mike, I've posted a save game at 2 second start which crashes at 23 seconds consistantly.

Microsoft error details;
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: command.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 52f2b224
Problem Signature 04: Command
Problem Signature 05: 1.0.0.0
Problem Signature 06: 52f2b224
Problem Signature 07: 374d
Problem Signature 08: 6f0
Problem Signature 09: Debugger.Break
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: de51
Additional Information 2: de5145fc87978a5a6ae0ee9862488404
Additional Information 3: 7eed
Additional Information 4: 7eeddd0d3056d01f657435eb3a5fd087

Cheers,



Attachment (1)

_____________________________

i7-3930K@3.2Ghz&H100liquid|ASUSP9X79Deluxe>X680/OC|32GBGSkillPC2400|2TBRaid0|Antec1200&1200WTruePower|ASUSGV278H-3D|SBX-FiT-Pro|TurtlebeachDPX21|Win7-64U

(in reply to mikmykWS)
Post #: 15
RE: [488] Screen freezes, game goes on - 2/8/2014 6:07:50 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline
quote:

ORIGINAL: Mgellis

Just downloaded Build 488, and I've run into a problem. I'll get to a point in the game, usually at a moment when a unit is making an attack, and the screen freezes and gets a milky-white color to it, but the game goes on (I can hear jets taking off, the "new contact" ding! noise, etc.)

The game never recovers once this happens and I have to use the Task Manager to end the game process and restart.

I have not had this happen yet with other scenarios besides "Randolph's Racket," but I don't know if that is just luck or not.

I did upgrade the scenario to the newest version of the database (CWDB 404, I think); I don't know if this has anything to do with the problem.

Thanks in advance for any help, etc. you can offer.

Here is an autosave from the scenario where it happens...



Fixed in Build 489.

_____________________________

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(in reply to Mgellis)
Post #: 16
RE: [488] Screen freezes, game goes on - 2/8/2014 6:24:02 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline
quote:

ORIGINAL: Mgellis

It happened with another scenario, Lobster War. (I had not upgraded this file to the newest database yet, but will do so and try it out and see what happens.)

Here is an autosave file for that one...



Fixed in Build 489.

_____________________________

Facebook
Twitter

(in reply to Mgellis)
Post #: 17
RE: [488] Screen freezes, game goes on - 2/8/2014 6:26:13 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline
quote:

ORIGINAL: AndrewJ

I am having the same problem with Build 488 in Brass Drum.

Save attached.


Fixed in Build 489.

_____________________________

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Twitter

(in reply to AndrewJ)
Post #: 18
RE: [488] Screen freezes, game goes on - 2/8/2014 6:54:37 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline
quote:

ORIGINAL: Sardaukar

Similar things happening to me.

Here is autosave. Sad to say, but my favourite scenario is now unplayable...


Fixed in Build 489.

_____________________________

Facebook
Twitter

(in reply to Sardaukar)
Post #: 19
RE: [488] Screen freezes, game goes on - 2/8/2014 6:57:22 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline
quote:

ORIGINAL: brassem

For what it is worth Mike, I've posted a save game at 2 second start which crashes at 23 seconds consistantly.

Microsoft error details;
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: command.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 52f2b224
Problem Signature 04: Command
Problem Signature 05: 1.0.0.0
Problem Signature 06: 52f2b224
Problem Signature 07: 374d
Problem Signature 08: 6f0
Problem Signature 09: Debugger.Break
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: de51
Additional Information 2: de5145fc87978a5a6ae0ee9862488404
Additional Information 3: 7eed
Additional Information 4: 7eeddd0d3056d01f657435eb3a5fd087

Cheers,


Fixed in Build 489.


_____________________________

Facebook
Twitter

(in reply to brassem)
Post #: 20
RE: [488] Screen freezes, game goes on - 2/8/2014 7:22:26 PM   
bosbes

 

Posts: 114
Joined: 10/20/2008
Status: offline 		I reinstalled build 486 and I'm awaiting build 489

(in reply to Dimitris)
Post #: 21
RE: [488] Screen freezes, game goes on - 2/8/2014 10:03:12 PM   
Sardaukar


Posts: 9847
Joined: 11/28/2001
From: Finland/Israel
Status: offline 		Sounds good!

_____________________________

"To meaningless French Idealism, Liberty, Fraternity and Equality...we answer with German Realism, Infantry, Cavalry and Artillery" -Prince von Bülov, 1870-


(in reply to bosbes)
Post #: 22
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