Problem opening Command

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Problem opening Command

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Problem opening Command - 5/7/2014 10:31:13 PM

billk111

Posts: 66
Joined: 4/2/2007
Status: offline

How do I correct the attached error message I received when I tried to open Command?

Attachment (1)

< Message edited by billk1 -- 5/8/2014 12:46:51 AM >

Post #: 1

RE: Problem opening Command - 5/8/2014 12:52:21 AM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

Are you a new user. Existing user who updated? Does this happen every time Command loads?

Just looking the message is referencing a path to image. Did you recently add it etc?

Sorry but need a little more info to try and help.

Mike

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Post #: 2

RE: Problem opening Command - 5/8/2014 12:56:14 AM

billk111

Posts: 66
Joined: 4/2/2007
Status: offline

I have been playing Command since it came out. The only thing I have done is download and install Build 521. It worked normal for three or four days until this afternoon.

(in reply to mikmykWS)

Post #: 3

RE: Problem opening Command - 5/8/2014 1:34:00 AM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

The error is referencing a file called ship_1290.jpg which is one of the image files you may have installed from the pack. Try deleting it.

If you installed command to the default location its here:

C:\Matrix Games\Command Modern Air Naval Operations\DB\Images\DB3000

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Post #: 4

RE: Problem opening Command - 5/8/2014 11:04:56 AM

billk111

Posts: 66
Joined: 4/2/2007
Status: offline

Did as you said but still did not work.
I have noticed in my Command folder the following under Images. I have sub folders for CWDB and BD3000, however within the DB3000 sub folder I have a second DB3000 folder. That's not correct I believe.

(in reply to mikmykWS)

Post #: 5

RE: Problem opening Command - 5/8/2014 12:51:21 PM

Tomcat84

Posts: 1952
Joined: 7/10/2013
Status: offline

I think thats correct. In my Images folder theres two subfolders, but in DB3000 is just images, not another folder. Inside your first DB3000 folder, is the second DB3000 folder the only thing there or is there images too?

I might try moving the contents of the second DB3000 folder into the first and deleting the empty second one, make sense?

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My Scenarios and Tutorials for Command

(Scenarios focus on air-warfare :) )

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Post #: 6

RE: Problem opening Command - 5/8/2014 2:27:05 PM

billk111

Posts: 66
Joined: 4/2/2007
Status: offline

Both folders have the same images in them. I will copy everything to the main folder and delete the duplicate, maybe that will work.

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Post #: 7

RE: Problem opening Command - 5/8/2014 2:42:33 PM

billk111

Posts: 66
Joined: 4/2/2007
Status: offline

Sorry to say it didn't work, thanks for the suggestion anyway. Sure is frustrating.

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Post #: 8

RE: Problem opening Command - 5/8/2014 3:06:50 PM

Tomcat84

Posts: 1952
Joined: 7/10/2013
Status: offline

Have you tried taking all the images out (Except maybe the defaults)? The only ones I have in there are Aircraft_3318, Aircraft_3318_t1, Facility_1860 and ku-xlarge.jpg

I think those are the defaults.

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My Scenarios and Tutorials for Command

(Scenarios focus on air-warfare :) )

(in reply to billk111)

Post #: 9

RE: Problem opening Command - 5/8/2014 6:21:14 PM

billk111

Posts: 66
Joined: 4/2/2007
Status: offline

Didn't work either, even tried restoring system, no luck.

(in reply to Tomcat84)

Post #: 10

RE: Problem opening Command - 5/8/2014 7:33:33 PM

Tomcat84

Posts: 1952
Joined: 7/10/2013
Status: offline

Try reinstalling Command?

And/or think really hard if you have any idea if anything, no matter how seemingly unrelated, changed between it working and this happening?

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My Scenarios and Tutorials for Command

(Scenarios focus on air-warfare :) )

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Post #: 11

RE: Problem opening Command - 5/8/2014 8:41:27 PM

ComDev

Posts: 5735
Joined: 5/12/2006
Status: offline

Can you try diskscan? Could be corrupted HD.

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Post #: 12

RE: Problem opening Command - 5/8/2014 9:10:01 PM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

Yeah if the files are going bad that would be the first think I look into.

Mike

< Message edited by mikmyk -- 5/9/2014 3:34:10 AM >

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Post #: 13

RE: Problem opening Command - 5/9/2014 11:59:04 AM

billk111

Posts: 66
Joined: 4/2/2007
Status: offline

Thanks guys, I just reinstalled the game, working fine now. Still don't understand what happened though. I do have one more question, do either of you have images for most platforms in your DB?

< Message edited by billk1 -- 5/9/2014 12:59:09 PM >

(in reply to mikmykWS)

Post #: 14

RE: Problem opening Command - 5/9/2014 12:20:16 PM

mikkey

Posts: 3142
Joined: 2/10/2008
From: Slovakia
Status: offline

billk1, latest Database Images & Descriptions Add-ons you can download from Warfaresims site (also Community Scenario Pack).

< Message edited by mikkey -- 5/9/2014 1:23:45 PM >

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Post #: 15