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Cannot register for member's club (Cannot contact support either due to same issue!)

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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Cannot register for member's club (Cannot contact support either due to same issue!)

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Cannot register for member's club (Cannot contact suppo... - 5/25/2014 10:10:22 AM

ID1746

Posts: 6
Joined: 5/4/2010
Status: offline

Well, it's pretty straighforward: I get the error *Invalid E-Mail Adress* when I try to register for Member's club or contact support.

I checked and checked, typed it out in capitals/non-capitals, but to no avail.

The odd thing is that registrating for the forum did not cause this issue. Also, my E-mail is accepted by most other services as well. But in Matrix defense, I do run in the occasional problem on some registration sites, but a ticket for account support resolves that. However, in this case, account support likes your email provided, and when I attempt to do so, it says *invalid E-mail* and refuses to send the ticket.

Hopefully anyone here is able to help me, I like to register for the member's club to finally register my Distant World Games.

PS: My e-mail is from the dark ages of internet, but it's used for all contacts & registrations, and no I'm not getting excessive spammails (only 1, maybe 2 a week)

< Message edited by ID1746 -- 5/25/2014 11:14:09 AM >

Post #: 1

RE: Cannot register for member's club (Cannot contact s... - 5/25/2014 1:50:44 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Contact us at storesupport[at]matrixgames[dot]com with your issue.
If needed I will forward your issue then to our web admins.

(in reply to ID1746)

Post #: 2

RE: Cannot register for member's club (Cannot contact s... - 5/25/2014 4:19:28 PM

ID1746

Posts: 6
Joined: 5/4/2010
Status: offline

Thank you for the fast response

send a mail to support, hopefully it'll get resolved! I really enjoy the Distant Universe Franchise!

(in reply to VPaulus)

Post #: 3

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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Cannot register for member's club (Cannot contact support either due to same issue!)

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