RE: Distant Worlds: Universe not starting

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> RE: Distant Worlds: Universe not starting

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RE: Distant Worlds: Universe not starting - 6/3/2014 8:25:13 PM

roffmo515

Posts: 1
Joined: 6/3/2014
Status: offline

Bought the game directly from the site after the RPS coverage, having the exact same problem as SimonSlater. I've tried everything recommended.

Distant Worlds - Crash Dump - 1.9.5.1

12:53:24 PM Tuesday, June 03, 2014

System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))
at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid)
at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid)
at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid)
at System.Windows.Forms.AxHost.CreateInstance()
at System.Windows.Forms.AxHost.GetOcxCreate()
at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state)
at System.Windows.Forms.AxHost.CreateHandle()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.AxHost.EndInit()
at DistantWorlds.Start.QECCYIixBRSg9Gr634t(Object )
at DistantWorlds.Start.yuC8JnhPnS()
at DistantWorlds.Start..ctor()
at xLkd92dhmP7wD5wi17.K5H5QDH917dHnsCUJR.OyEr0O65rsY()

--- COMPLETE ---

------------------
System Information
------------------
Time of this report: 6/3/2014, 12:57:08
Machine name: DPC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
BIOS: BIOS Date: 05/11/12 17:21:08 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 16384MB RAM

(in reply to SimonSlater)

Post #: 61

RE: Distant Worlds: Universe not starting - 6/3/2014 9:51:29 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: Meteor2

quote:

ORIGINAL: Oddfellow

By the way, I was having the same issue, and after some hours I realized it was my anti virus Kaspersky Pure 3.0.

This is more an FYI for the company than tryting to help with the issues you guys are having.

Same thing with here with Kaspersky Internet security:
With the AV running, DW is not starting, the exe-file is classified as dangerous
(PDM: Trojan.Win32.Bazona.a malware).
The file is then in quarantaine and I cannot "release" it for use.
Every attempt to do so failed and Kaspersky stops DW immediately.

Disabling of AV brings DW to life and it works.

Remark: During download Kaspersky was running.

What to do now ?

Have you created the exclusion rule and add "DistantWorlds.exe" to the trusted applications?

(in reply to Meteor2)

Post #: 62

RE: Distant Worlds: Universe not starting - 6/3/2014 9:56:20 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

@SimonSlater and @roffmo515

You are missing either Internet Explorer or Windows Media Player. These must be installed and enabled.

You can check these at:
Control Panel > Programs and Features > Windows Features > Media Features > Windows Media Player

and

Control Panel > Programs and Features > Windows Features > Internet Explorer 11

(in reply to SimonSlater)

Post #: 63

RE: Distant Worlds: Universe not starting - 6/4/2014 5:30:59 PM

Meteor2

Posts: 429
Joined: 7/20/2009
From: Germany
Status: offline

Hello VPaulus,

yes, I tried it (was hidden deep in Kaspersky).
Hopefully I entered the right information, because I was not successful.

Without Kaspersky running, DW works !!!

Do you know the exact procedure to install an exception rule ?
Maybe I missed something...

(in reply to VPaulus)

Post #: 64

RE: Distant Worlds: Universe not starting - 6/4/2014 6:26:58 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: Meteor2

Hello VPaulus,

yes, I tried it (was hidden deep in Kaspersky).
Hopefully I entered the right information, because I was not successful.

Without Kaspersky running, DW works !!!

Do you know the exact procedure to install an exception rule ?
Maybe I missed something...

For KIS (Kaspersky Internet Security):
http://support.kaspersky.com/10017#

(in reply to Meteor2)

Post #: 65

RE: Distant Worlds: Universe not starting - 6/4/2014 7:08:14 PM

Meteor2

Posts: 429
Joined: 7/20/2009
From: Germany
Status: offline

Hello VPaulus,
thanks for the answer, but I have a problem with the mentioned "Objects" field.
There is no BAZONA Trojan in the Kaspersky enzyclopedia, but it is mentioned in the message, when running DW.
Do you know, what to do here ?

(in reply to SkifAlef)

Post #: 66

RE: Distant Worlds: Universe not starting - 6/4/2014 9:10:11 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: Meteor2

Hello VPaulus,
thanks for the answer, but I have a problem with the mentioned "Objects" field.
There is no BAZONA Trojan in the Kaspersky enzyclopedia, but it is mentioned in the message, when running DW.
Do you know, what to do here ?

Sorry, no idea.
What's the version of your KIS? Is it updated?

(in reply to Meteor2)

Post #: 67

RE: Distant Worlds: Universe not starting - 6/4/2014 9:41:21 PM

jcjordan

Posts: 1900
Joined: 6/27/2001
Status: offline

I had the same problem of game not starting as well. I tried installing & uninstalling then reinstalling game w/ & w/o update. My install would say that .NET was already part of my OS & XNA seemed to install correctly. I even tried manually installing 3.5, 4.0 & 4.5 .NET (w/ 4 & 4.5 saying as already being part of my OS) as suggested in an earlier post & even installing XNA again by itself. None of that worked but in post #31 it said about finding the dxsetup in the game directory & reinstall dx & that worked for me

(in reply to VPaulus)

Post #: 68

RE: Distant Worlds: Universe not starting - 6/5/2014 4:41:23 AM

Meteor2

Posts: 429
Joined: 7/20/2009
From: Germany
Status: offline

Hallo VPaulus,
Yes, is an up-to-date version, of course (2014).
The previous DW version worked without problems.
And DW is the ONLY game having such problems.

Any idea ?

(in reply to jcjordan)

Post #: 69

RE: Distant Worlds: Universe not starting - 6/5/2014 3:53:13 PM

SimonSlater

Posts: 2
Joined: 6/3/2014
Status: offline

quote:

ORIGINAL: VPaulus

@SimonSlater and @roffmo515

You are missing either Internet Explorer or Windows Media Player. These must be installed and enabled.

You can check these at:
Control Panel > Programs and Features > Windows Features > Media Features > Windows Media Player

and

Control Panel > Programs and Features > Windows Features > Internet Explorer 11

In my case it was the Windows Media Player. I use Windows 8.1 Pro which does not come with WMP preinstalled. After I did what you suggested everything works fine now.

Great game by the way!

(in reply to VPaulus)

Post #: 70

RE: Distant Worlds: Universe not starting - 6/5/2014 8:20:33 PM

Meteor2

Posts: 429
Joined: 7/20/2009
From: Germany
Status: offline

Problem with Kaspersky solved.
I went the second way by declaring the exe-file as "to be trusted" and activated this rule.
That seems to work.

(in reply to SimonSlater)

Post #: 71

RE: Distant Worlds: Universe not starting - 6/5/2014 8:20:33 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: Meteor2

Hallo VPaulus,
Yes, is an up-to-date version, of course (2014).
The previous DW version worked without problems.
And DW is the ONLY game having such problems.

Any idea ?

Is DistantWorlds.exe in the trusted application list?
http://support.kaspersky.com/9732#block1

Is the Distant Worlds game folder (and not only DistantWorld.exe) added in the exclusion rule list?
http://www.slitherine.com/forum/viewtopic.php?f=234&t=45519

(in reply to Meteor2)

Post #: 72

RE: Distant Worlds: Universe not starting - 6/6/2014 11:24:56 AM

Meteor2

Posts: 429
Joined: 7/20/2009
From: Germany
Status: offline

Hello VPaulus,

thanks for trying to help.
Works now with Kaspersky running.
No other problems so far.

(in reply to VPaulus)

Post #: 73

RE: Distant Worlds: Universe not starting - 6/7/2014 8:36:36 PM

Noble713

Posts: 53
Joined: 1/11/2011
From: Japan (US expat)
Status: offline

quote:

ORIGINAL: VPaulus

@SimonSlater and @roffmo515

You are missing either Internet Explorer or Windows Media Player. These must be installed and enabled.

You can check these at:
Control Panel > Programs and Features > Windows Features > Media Features > Windows Media Player

and

Control Panel > Programs and Features > Windows Features > Internet Explorer 11

This fix worked for me. I had to Enable both programs, and now DWU runs fine. I'm also on Win7 x64. I had a great deal of Windows crap turned off, partially because I'm running from an SSD boot drive.

(in reply to VPaulus)

Post #: 74

RE: Distant Worlds: Universe not starting - 6/29/2014 3:33:59 AM

fgaar

Posts: 1
Joined: 6/29/2014
Status: offline

Hey, I had the same problem as some people in this thread.
I also use an AMD card and Windows 7.

I tried a lot of solutions, and finally got it working by changing the compatibility mode of DistantWorlds.exe to Windows XP (Service pack 3).

Pretty simple, but it works now after fiddling with all kinds of different fixes.

The autorun screen remains blacked out though.

< Message edited by fgaar -- 6/29/2014 4:38:07 AM >

(in reply to Noble713)

Post #: 75