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Matrix Taking Orders for SPWaW Desert Fox NOW!

 
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Matrix Taking Orders for SPWaW Desert Fox NOW! - 3/28/2001 3:16:00 PM   
David Heath


Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline 		Hi Guys YES YES YES, I finally finished the Online Store. We have put a lot of time and effort into getting the best features and services for everyone here and Internationally. We have gone to great lengths to provide our international customers with cheap and fast shipping options. If you know of a possible better method or have an idea please let us know. Pre-Orders for Mega Campaign: The Desert Fox 1941 and our Desert Fox T-Shirt are being taken now. Also available is the full register version of Firefight. To place and an order or check out policies please go to http://www.matrixgames.com/orderonline.asp Also please let us know what you think of the online store. As you know we also try to make this just a little bit better.

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Post #: 1
- 3/28/2001 3:38:00 PM   
Pack Rat

 

Posts: 594
Joined: 5/8/2000
From: north central Pennsylvania USA
Status: offline 		David, I've been watching this page for a while. I think you've covered the bases well. Looks great!! It's my hope that all at Matrix get filthy rich :)

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PR

(in reply to David Heath)
Post #: 2
- 3/28/2001 3:55:00 PM   
ectizen

 

Posts: 139
Joined: 2/24/2001
From: melbourne, australia
Status: offline 		Woohoo! My card wasn't maxed!

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ectizen's SP:WaW Tools - Map Thing (1.0a), Scenario W

(in reply to David Heath)
Post #: 3
- 3/28/2001 4:03:00 PM   
Antonius

 

Posts: 209
Joined: 6/6/2000
From: Saint Arnoult en Yvelines FRANCE
Status: offline 		Just placed an order for the mega-campaign :) Seemed to work fine. Received the email confirmation a few minutes later. Was just a little bewildered to be asked for my company's name; finally used the "name" field for my sirname and the "company" for my name and the whole final address looked fine.

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Wargamo, ergo sum

(in reply to David Heath)
Post #: 4
- 3/28/2001 5:09:00 PM   
johansson

 

Posts: 17
Joined: 3/7/2001
From: Sweden
Status: offline 		JIHHHAAAA.... Time to spend some hard earned cash! And I guess you guys earned it Hey we have freeloaded on you for quite a time now! :D

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(in reply to David Heath)
Post #: 5
- 3/28/2001 5:32:00 PM   
Joaquim

 

Posts: 27
Joined: 3/22/2001
From: Portugal
Status: offline 		:eek: oooooppsssss... I just forgot to put credit card information before ordering.... :eek: and I cann't find a good way to enter that little info... :) I'll come back to this... now I'll look for a «fool testing» job... :)

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(in reply to David Heath)
Post #: 6
- 3/28/2001 5:42:00 PM   
Banjo

 

Posts: 717
Joined: 3/10/2001
From: Southwest Missouri
Status: offline 		WOOOHOOO!!!!!!! {use best Homer Simpson voice for that}. Thanks guys, you deserve to get filthy rich. I hope this is only the beginning of quality programing from you guys. I feel like a little kid waiting for xmas for that game to get here!!!

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(in reply to David Heath)
Post #: 7
- 3/28/2001 6:28:00 PM   
Eagle-Talon

 

Posts: 17
Joined: 3/1/2001
From: Gawler South\South Australia.
Status: offline 		WOW David it looks great I'll be ordering on pay day.

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Ten men wisely lead can beat a hundred without a head.

(in reply to David Heath)
Post #: 8
- 3/28/2001 7:11:00 PM   
Fabs

 

Posts: 444
Joined: 6/5/2000
From: London, U.K.
Status: offline 		Ooops! As soon as I saw this I headed over to your store, ordered one Megacampaign and 5 T shirts (I want you guys to make money!), proceeded to fill in the shipping details and then... I got this: ERROR: Couldn't contact rating server! Please contact website administrator. GoShip method has not been fully setup. Error message: Couldn't contact rating server! Dis I make a mistake or is it something else?? I was doing this from London, UK. I'm dying to give you my money, chaps, please make it easy for me. :D

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Fabs

(in reply to David Heath)
Post #: 9
- 3/28/2001 7:24:00 PM   
Resisti


Posts: 1351
Joined: 1/22/2001
From: Livorno, Italy
Status: offline 		Global Express cost for delivery in Europe: Italy,Germany,France,Belgium,U.K. : 44 USD Spain,Portugal,Finland : 52 USD this provided the envelope's weight doesnt exceed 1lb Sincerely speaking I'm not really enclined to pay more than twice the cd cost to US post service,while I'd really be keen to pay the 20 dollars to Matrix (sincerely,you guys,deserve even more than that...). So here my questions to Matrix: -how's the weight of a cd ? -are you sure there's no other way to have it shipped at a cheaper cost ? (normal airmail or something) -is it possible to have the cd "free delivered Matrix",if we find the way to come and pick it up paying less ? Last possibility(this is not involving Matrix,anyway):as somebody already suggested in another thread,some cumulative orders could be placed by 1 person or two for people living in the same country,cause most probably the costs for internal redistribution are much lower than to get each of us 1 cd shipped from USA.

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Federico "Resisti" Doveri

(in reply to David Heath)
Post #: 10
- 3/28/2001 8:14:00 PM   
AlvinS

 

Posts: 665
Joined: 12/2/2000
From: O'Fallon, Missouri
Status: offline 		My order is in and I am anxiously waiting for the CD to arrive. I noticed that while using the order page that if you hit the back button and the go forward again it increments the quantity ordered. Just something to pay attention to. Its easy to just re-enter the quantity and hit enter to correct the total. Great job Matrix!

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"Sometimes I wonder whether the world is being run by smart people who are putting us on, or by imbeciles who really mean it." ---Mark Twain

Naval Warfare Simulations

AlvinS

(in reply to David Heath)
Post #: 11
- 3/28/2001 9:07:00 PM   
Wild Bill

 

Posts: 6821
Joined: 4/7/2000
From: Smyrna, Ga, 30080
Status: offline 		Thanks so much for your patience and understanding, guys. We are new at this and trying to do it right. I'm sure David will correct all of these problems immediately. Without a doubt he is catching a few "z"s I talked with him at about 3AM this morning. He was working on the store and I was working on the campaign. We hope to have it out to you very soon. And thank you, thank you for your orders. I want one of those T-shirts too! They are just too cool...WB

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In Arduis Fidelis
Wild Bill Wilder
Independent Game Consultant

(in reply to David Heath)
Post #: 12
- 3/28/2001 9:21:00 PM   
x6ftundx_slith


Posts: 69
Joined: 12/21/2000
From: fort myers, fla.
Status: offline 		woohoo i can't wait just ordered it... commando solo :D

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(in reply to David Heath)
Post #: 13
- 3/28/2001 9:22:00 PM   
Paul Vebber


Posts: 11430
Joined: 3/29/2000
From: Portsmouth RI
Status: offline 		We are looking for alternatives to Overseas shipping, but lacking a distribution network, we have problems with shipping direct from the US to your door in a verifiable way (for your protection and ours). we found using normal mail to mail beta CDs that this was not as reliable as we require for business purposes. We are looking for alternatives, but a fully satisfactory solution has not been apparant yet. If you have ideas let us know!

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http://www.matrixgames.com/images/sig-logo-02.gif

(in reply to David Heath)
Post #: 14
- 3/28/2001 9:34:00 PM   
Cirrus


Posts: 132
Joined: 11/17/2000
From: Oulu, Finland
Status: offline 		Is electronic shop, that allows you to pay the product with credit card for example and then download it, totally out of question? That way we could get rid of shipment costs... -- Cirrus

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Cirrus
"You can cheat all people for some time and some people for all time, but not all people for all time.....and never your mom"

(in reply to David Heath)
Post #: 15
- 3/28/2001 9:47:00 PM   
Paul Vebber


Posts: 11430
Joined: 3/29/2000
From: Portsmouth RI
Status: offline 		Our experience with downloading SPWaW has shown this particularly problematic overseas. If the file were small like Firefight (the full versionof which is now also available to purchase this way) we would do it, but with a 350+MB file it just is not reliable enough to support pay per download opperation.

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(in reply to David Heath)
Post #: 16
- 3/28/2001 9:55:00 PM   
Paul Goodman

 

Posts: 198
Joined: 7/5/2000
From: Portsmouth, VA, USA
Status: offline 		OK, I ordered, worked great, no problems at all. However, I feel sure that I need an Edelweis cap and some #24 sunscreen. Is that included? Paul

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(in reply to David Heath)
Post #: 17
- 3/28/2001 10:49:00 PM   
AJH

 

Posts: 22
Joined: 12/13/2000
From: boston, MA
Status: offline 		Okay, well done...worked flawlessly, at least here in the States. This will be the perfect antidote for the seemingly endless winter we're getting in the Northeast. We sorely need some sun....

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(in reply to David Heath)
Post #: 18
- 3/28/2001 10:55:00 PM   
Joaquim

 

Posts: 27
Joined: 3/22/2001
From: Portugal
Status: offline 		Wild Bill,
quote:

Global Express cost for delivery in Europe: Italy,Germany,France,Belgium,U.K. : 44 USD Spain,Portugal,Finland : 52 USD
Just an ideia... have you talked to Amazon? They have good channels here in Europe... and appears as they will get anything they can to sold... we still have to pay something more than over there in the US... but shipment will be very less expansive, I guess... Yours, Joaquim

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(in reply to David Heath)
Post #: 19
- 3/28/2001 11:14:00 PM   
Paul Vebber


Posts: 11430
Joined: 3/29/2000
From: Portsmouth RI
Status: offline 		The problem there is that we'd likely have to double the price to account for their share, if not put up money (significant money) to get them to waste their time. That is the wholeproblem with middleman distributers, they want a good chunk of change that can be aborbed if you are selling a 100K's of units. For something like this where 10K sales would be a great success, we can't afford to pay distributers their exhorbatant cuts.

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(in reply to David Heath)
Post #: 20
- 3/28/2001 11:27:00 PM   
Resisti


Posts: 1351
Joined: 1/22/2001
From: Livorno, Italy
Status: offline 		Paul V., I'm sure you did,but: have you checked private fast couriers like DHL,UPS,or others for international orders? I did it myself with DHL IN Italy and they asked me something like 65USD to come to NY and bring my precious cd back to Italy (if weight not exceeding half a kilo.

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Federico "Resisti" Doveri

(in reply to David Heath)
Post #: 21
- 3/28/2001 11:31:00 PM   
Zorfwaddle

 

Posts: 263
Joined: 3/16/2001
From: Pensacola, FL
Status: offline
quote:

Originally posted by Paul Vebber: The problem there is that we'd likely have to double the price to account for their share, if not put up money (significant money) to get them to waste their time. That is the wholeproblem with middleman distributers, they want a good chunk of change that can be aborbed if you are selling a 100K's of units. For something like this where 10K sales would be a great success, we can't afford to pay distributers their exhorbatant cuts.
Which leads me to a question... If I was on my way to England, France, Belgium etc TAD (Im military) and was to take a stack of the MegaCampaign that people had payed for but sent to me, whats the legal problems for a "courier" who has those disks in his seabag? I know you cant take multiple items overseas that are for sell (at least w/o paying a fine/tax), but what about stuff you are taking overseas that has already been payed for?? Not that Im planning on doing it, but Ive wondered since I used to go TAD to Europe quite a bit. I personally think there would be trouble, as you cant prove they have been payed for...

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"AK-47. When you absolutely, positively got to kill every m****rf****r in the room. Accept no substitutes." Ordell Robbie - "Jackie Brown"

(in reply to David Heath)
Post #: 22
- 3/29/2001 2:19:00 AM   
Don

 

Posts: 810
Joined: 7/12/2000
From: Elk Grove, CA (near Sacramento)
Status: offline
quote:

I personally think there would be trouble, as you cant prove they have been payed for...
Sure you can - just print out your email receipt.

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Don "Sapper" Llewellyn

(in reply to David Heath)
Post #: 23
- 3/29/2001 2:32:00 AM   
panda124c

 

Posts: 1692
Joined: 5/23/2000
From: Houston, TX, USA
Status: offline 		Oh goodie, goodie, goodie, drool, drool. can I wait that long.

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(in reply to David Heath)
Post #: 24
- 3/29/2001 3:27:00 AM   
Mikimoto

 

Posts: 511
Joined: 11/6/2000
From: Barcelona, Catalunya
Status: offline 		Hello. Good news: The Mega-Campaign is ready to be ordered. Bad News: Here in Spain it costs 20 USD + 52 USD = 72 USD!!! Ummmh it's a little expensive... ...Now in Spain a new computer game costs aprox. 40 USD... Why don't you make possible for international customers to buy a downloable version? Or something else to make it a litte less expensive?

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Desperta ferro!
Miquel Guasch Aparicio

(in reply to David Heath)
Post #: 25
- 3/29/2001 4:11:00 AM   
Panzer Capta


Posts: 268
Joined: 11/24/2000
From: Bedford, NH, USA
Status: offline 		Flawlessly placed order and received email notification of the order within minutes. Worked Great!!!

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(in reply to David Heath)
Post #: 26
- 3/29/2001 4:32:00 AM   
chief


Posts: 1660
Joined: 9/28/2000
From: Haines City FL, USA
Status: offline 		Matrix: Went trough entire order process for Mega campaign, but could not get page for credit card info to come up...also have an additional question...why is USPS price at $5.00 when its only $3.55 on shipping info page, either way I'll order if I can give you my cc # on ordering site...I know you really didn't want to hear this but....... :confused: :(

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"God Bless America and All the Young men and women who give their all to protect Her"....chief

(in reply to David Heath)
Post #: 27
- 3/29/2001 4:36:00 AM   
Cirrus


Posts: 132
Joined: 11/17/2000
From: Oulu, Finland
Status: offline 		From my point of view the price of 72 USD is way too high for me to order your great game. Only way I imagine I could do it is by paying it and downloading it then or then we have to find shipment method that cost much less. Of course pay per download wouldn't help as many as we want but with my internet connection I am pretty sure that atleast for me downloading would work fine. Isn't there a way to make pay per download system so smart that it recognizes failed downloads and your credit card won't be charged? And with succeded download you get charged and everyone would be happy. -- Cirrus

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Cirrus
"You can cheat all people for some time and some people for all time, but not all people for all time.....and never your mom"

(in reply to David Heath)
Post #: 28
- 3/29/2001 4:45:00 AM   
Kharan

 

Posts: 505
Joined: 5/9/2000
Status: offline 		Matrix, check how Shrapnel and Esimgames are doing international shipping, they seem to have gotten the costs quite low.

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(in reply to David Heath)
Post #: 29
- 3/29/2001 6:07:00 AM   
McGib

 

Posts: 395
Joined: 6/26/2000
From: Ontario Canada
Status: offline
quote:

Originally posted by Fabs: I got this: ERROR: Couldn't contact rating server! Please contact website administrator. GoShip method has not been fully setup. Error message: Couldn't contact rating server! Did I make a mistake or is it something else?? I was doing this from London, UK. I'm dying to give you my money, chaps, please make it easy for me. :D
I had the same problem Fabs, but I'm thinking its just the amount of people ordering thats causing the problem. Each time I've tried to order I get that error message on a different screen.

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Ready Aye Ready

(in reply to David Heath)
Post #: 30
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