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Download from Matrix taking 11 hours????

 
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Download from Matrix taking 11 hours???? - 11/26/2014 7:34:54 PM   
JiminyJickers


Posts: 290
Joined: 10/4/2011
From: New Zealand
Status: offline
You guys really need to sort out your download servers, it is getting a bit ridiculous. 11 hours for 1 GB is way too long.

I prefer to play the Matrix versions of games, but since I would like to play the game today, I had to register the serial over at Slitherine so that I could get a Steam key to download the game today.

Download from Matrix is going to take 11 more hours. Download from Steam 30 minutes.
Post #: 1
RE: Download from Matrix taking 11 hours???? - 11/26/2014 8:40:31 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
We apologize for the inconvenience.
Our files are hosted on the Amazon cloud server. Usually it doesn't take more than 20/30 minutes to download our games.


(in reply to JiminyJickers)
Post #: 2
RE: Download from Matrix taking 11 hours???? - 11/26/2014 8:41:08 PM   
TomBombadil711


Posts: 342
Joined: 10/25/2005
From: Germany
Status: offline
+1

(in reply to JiminyJickers)
Post #: 3
RE: Download from Matrix taking 11 hours???? - 11/26/2014 8:56:05 PM   
JiminyJickers


Posts: 290
Joined: 10/4/2011
From: New Zealand
Status: offline
The download is not working at all at the moment. It keeps failing after 30 minutes or so. The Steam one has finished but I would prefer to have the Matrix DRM free version instead.

Files definitely take much longer to download through Matrix. Today is an unusual exception for 11 hours, but normally it takes at least a couple of hours for around a 1 GB file, while the Steam version takes 20 to 30 minutes. I understand Steam has more servers around the world, but I thought the Amazon servers would be a bit faster.

(in reply to TomBombadil711)
Post #: 4
RE: Download from Matrix taking 11 hours???? - 11/26/2014 9:26:49 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
I've sent you a new download link to your email, Jiminy. Maybe this one will be more quick.

Usually I can provide also links from our ftp server, but unfortunately the game installer is not yet in our public ftp.


Edit:

@TomBombadil711

I've also sent by email a new download link for you to try.

< Message edited by VPaulus -- 11/26/2014 10:31:48 PM >

(in reply to JiminyJickers)
Post #: 5
RE: Download from Matrix taking 11 hours???? - 11/26/2014 9:55:29 PM   
JiminyJickers


Posts: 290
Joined: 10/4/2011
From: New Zealand
Status: offline
That link is much faster, now only taking 1.5 hours. Thanks.

(in reply to VPaulus)
Post #: 6
RE: Download from Matrix taking 11 hours???? - 11/27/2014 7:25:48 AM   
sshnuke

 

Posts: 30
Joined: 5/27/2013
Status: offline
I think you can always get a steam key from slitherine.com and download it via steam

(in reply to JiminyJickers)
Post #: 7
RE: Download from Matrix taking 11 hours???? - 11/27/2014 8:28:40 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline

quote:

ORIGINAL: sshnuke

I think you can always get a steam key from slitherine.com and download it via steam


correct, even if you use it or not, and at any time, once you have bought it, register it and then redeem your steam key for free

(in reply to sshnuke)
Post #: 8
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