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[FIXED] Install issue

 
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[FIXED] Install issue - 12/8/2014 1:32:00 AM   
ryszardsh

 

Posts: 93
Joined: 1/4/2007
Status: offline 		New computer
Install issue

W 8.1 fully updated. During install, after updating DirectX tries to update .Net framework and install stops with message that .Net is fully installed already as part of OS. Game install then "finishes" but game will not function from command.exe and no icons are installed on desktop.

Thoughts?

RAS

< Message edited by Sunburn -- 1/2/2015 8:52:55 AM >
Post #: 1
RE: Install issue - 12/8/2014 1:43:04 AM   
ryszardsh

 

Posts: 93
Joined: 1/4/2007
Status: offline 		and install error pops message that reads as in attached jpeg file.

RAS

Attachment (1)

(in reply to ryszardsh)
Post #: 2
RE: Install issue - 12/8/2014 1:47:23 AM   
ryszardsh

 

Posts: 93
Joined: 1/4/2007
Status: offline 		and the referenced .Net problem information is pretty useless, attached.

RAS

Attachment (1)

(in reply to ryszardsh)
Post #: 3
RE: Install issue - 12/8/2014 2:03:39 AM   
sherlock1

 

Posts: 110
Joined: 7/18/2003
From: new york
Status: offline 		Had similar problem. Solved it by turning off all anti spy and firewall programs unchecked the two boxes and it installed with no problem

< Message edited by Jokco Clark -- 12/8/2014 3:05:05 AM >

(in reply to ryszardsh)
Post #: 4
RE: Install issue - 12/8/2014 3:11:30 AM   
ryszardsh

 

Posts: 93
Joined: 1/4/2007
Status: offline 		Jocko,

no joy on that solution. Unchecking with AV off gets same result - program does not complete install when "finish" is clicked...

RAS

(in reply to sherlock1)
Post #: 5
RE: Install issue - 12/8/2014 12:36:31 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		What is the error you get when you click command.exe? During the install did you experience the unzipping process at the end?

if you get a spinner or an error try running the direct x update from the prerequisites folder.

Shortcut can be added by creating one (right click command.exe) .

Let us know how it goes. Want ti help

Mike



_____________________________


(in reply to ryszardsh)
Post #: 6
RE: Install issue - 12/8/2014 12:49:12 PM   
ryszardsh

 

Posts: 93
Joined: 1/4/2007
Status: offline
quote:

ORIGINAL: mikmyk

What is the error you get when you click command.exe? During the install did you experience the unzipping process at the end?

if you get a spinner or an error try running the direct x update from the prerequisites folder.

Shortcut can be added by creating one (right click command.exe) .

Let us know how it goes. Want ti help

Mike




Mike

Appreciate the help.

The game seems to install as normal until it gets to the directX/.Net update process. DirectX runs a check, does an install and appears normal. Then system starts to run .Net install and the error in the attached screen grab (first attached file above) shows up. The link in that message leads to the content on the second file attached. NO unpacking of files occurs thereafter.

This is not the first time I have installed the game, probably the 5th or 6th time so I have some memory of how the process runs ( I just got an new i7 and speed is good)

RAS

PS I did not bother to add the shortcut myself - it was apparent I had an install problem.

(in reply to mikmykWS)
Post #: 7
RE: Install issue - 12/8/2014 2:55:06 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		The first error message is telling you that .net is already installed. Try hitting close and let me know what happens.

You can run either from the prerequisites folder without having to go through a complete reinstall.

Thanks

Mike

_____________________________


(in reply to ryszardsh)
Post #: 8
RE: Install issue - 12/8/2014 6:55:45 PM   
Randomizer


Posts: 1473
Joined: 6/28/2008
Status: offline 		Try installing from inside the Windows Safe Mode. I was gifted a used ASUS notebook, set up by a third-party supposed Windows guru but as I install the games from my poor old Win-XP machine several game programs from Matrix and others have required this after getting error messages similar to that of the OP. Command installed fine but Espana-1936 and Hannabal-Terror of Rome (curiously alone of the AJE franchise) needed this solution. Only the install process seems to be the issue, once installed the games themselves run fine after booting into the regular Windows environment.

-C

(in reply to mikmykWS)
Post #: 9
RE: Install issue - 12/8/2014 11:00:14 PM   
ryszardsh

 

Posts: 93
Joined: 1/4/2007
Status: offline
quote:

ORIGINAL: Randomizer

Try installing from inside the Windows Safe Mode. I was gifted a used ASUS notebook, set up by a third-party supposed Windows guru but as I install the games from my poor old Win-XP machine several game programs from Matrix and others have required this after getting error messages similar to that of the OP. Command installed fine but Espana-1936 and Hannabal-Terror of Rome (curiously alone of the AJE franchise) needed this solution. Only the install process seems to be the issue, once installed the games themselves run fine after booting into the regular Windows environment.

-C


If I just hit close on the .Net warning screen it takes me to the "finish" screen in attached capture. Click "finish", window closes, does not create any desktop icon at all. Attempting to run from command.exe directly gives me a very brief message "Command has stopped working" and nothing, program does not run.

??

RAS


Attachment (1)

(in reply to Randomizer)
Post #: 10
RE: Install issue - 12/8/2014 11:11:36 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Okay go into your prerequisites and run dxsetup.exe

If you installed to the default location its typically here C:\Matrix Games\Command Modern Air Naval Operations\PreRequisites\directx_mar2009_redist\dxsetup.exe

This is the dx installer but your description of the issue makes it sound like a dx problem.

If that doesn't work try deleting the command.ini file and then restarting.

Let me know how it goes. Sorry for some of the repetitive stuff just trying to knock off things it could be.

Mike

_____________________________


(in reply to ryszardsh)
Post #: 11
RE: Install issue - 12/9/2014 12:23:34 AM   
ryszardsh

 

Posts: 93
Joined: 1/4/2007
Status: offline 		deleting .ini and restart worked. dunno why but

Thanx

RAS

(in reply to mikmykWS)
Post #: 12
RE: Install issue - 12/9/2014 12:24:50 AM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Good news

Thanks!

Mike

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(in reply to ryszardsh)
Post #: 13
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