RE: Game will not start

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RE: Game will not start - Windows 8.1

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> RE: Game will not start - Windows 8.1

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RE: Game will not start - Windows 8.1 - 12/3/2014 2:08:37 AM

twinkypillow

Posts: 184
Joined: 9/11/2012
Status: offline

I've had issues with Distant Worlds not running before.. but I resolved all of them.. I remember installing everything before running the game..

XNA framework,
any and all .NET frameworks.. just google them and download from microsoft..
i even went into Programs and Features in my Control panel and looked for anything in there to check and tick (internet explorer and windows media) make sure they are installed..

and of course install all directx you can.. 9,10,11 whatever..

then install all visual basic runtime 2010 and etc.. google them from microsoft..

thats how mine worked..

(in reply to Ralzakark)

Post #: 31

RE: Game will not start - Windows 8.1 - 12/3/2014 11:25:18 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

@Dagfinn

Please open the game installation folder and find a subfolder named redist.
Open it and find a file named DxSetup.exe. Please run this file and check if the issue persists.

(in reply to Ralzakark)

Post #: 32

RE: Game will not start - Windows 8.1 - 12/3/2014 3:26:41 PM

Dagfinn

Posts: 110
Joined: 1/20/2003
From: Western Norway
Status: offline

Oh Yeah!

Success! DWU up and running.

Thanks for the support

_____________________________

In our darkest hours all the shades are gray

(in reply to VPaulus)

Post #: 33

RE: Game will not start - Windows 8.1 - 12/6/2014 1:07:48 PM

Ralzakark

Posts: 225
Joined: 4/24/2012
Status: offline

quote:

ORIGINAL: VPaulus

@Dagfinn

Please open the game installation folder and find a subfolder named redist.
Open it and find a file named DxSetup.exe. Please run this file and check if the issue persists.

This fixed my problem to

(in reply to VPaulus)

Post #: 34

RE: Game will not start - Windows 8.1 - 12/10/2014 12:10:19 AM

theonlystd

Posts: 74
Joined: 6/8/2004
Status: offline

Yea the game won't work for me through steam just doesn't launch like others encountered. Downloaded it from matrix and installed it again that way and it works. Kind of a bummer I liked the steam achievements and such but not a huge deal.

(in reply to Ralzakark)

Post #: 35

RE: Game will not start - Windows 8.1 - 12/10/2014 7:20:46 AM

Bingeling

Posts: 5186
Joined: 8/12/2010
Status: offline

If you installed a working matrix version, maybe the steam version wills start working as well? The matrix installers installed the necessary stuff, which could help them both.

(in reply to theonlystd)

Post #: 36

RE: Game will not start - Windows 8.1 - 12/11/2014 11:49:55 PM

theonlystd

Posts: 74
Joined: 6/8/2004
Status: offline

quote:

ORIGINAL: Bingeling

If you installed a working matrix version, maybe the steam version wills start working as well? The matrix installers installed the necessary stuff, which could help them both.

Yea thats a still no working

(in reply to Bingeling)

Post #: 37

RE: Game will not start - Windows 8.1 - 12/12/2014 9:48:47 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

@theonlystd
Wheere is the game installed on Steam? Which folder?

(in reply to theonlystd)

Post #: 38

RE: Game will not start - Windows 8.1 - 12/12/2014 6:26:00 PM

theonlystd

Posts: 74
Joined: 6/8/2004
Status: offline

Now I guess this could be a potential issue. As not to use all my SSD space up I have my steam games directed towards the D drive. When I installed I Distant worlds through the matrix games download i went ahead and put it on the C drive since its relatively small.

(in reply to VPaulus)

Post #: 39

RE: Game will not start - Windows 8.1 - 1/19/2015 7:52:12 PM

USSAmerica

Posts: 18715
Joined: 10/28/2002
From: Graham, NC, USA
Status: offline

quote:

ORIGINAL: Ralzakark

quote:

ORIGINAL: VPaulus

@Dagfinn

Please open the game installation folder and find a subfolder named redist.
Open it and find a file named DxSetup.exe. Please run this file and check if the issue persists.

This fixed my problem to

I just wanted to add my circumstances and thanks for this info as well.

Just downloaded directly from Matrix today and ran through the installer. It seemed to have no problems with the game, .Net, and XNA installations, and I saw some mention on DirectX flash by as well. I had the same issue as reported above on my Win7Pro OS. Manually running the DxSetup.exe got me up and running!