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RE: Receiving books in time for Xmas?

 
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RE: Receiving books in time for Xmas? - 12/20/2014 7:55:45 PM   
AdmiralFatcat


Posts: 50
Joined: 2/21/2010
Status: offline 		I got a shipped notice on the 15th and received my copy by USPS Priority Mail on the 17th. I live in Indiana. Really fantastic service.

(in reply to henri51)
Post #: 61
RE: Receiving books in time for Xmas? - 12/20/2014 8:11:40 PM   
Bamilus


Posts: 973
Joined: 4/30/2010
From: The Old Northwest
Status: offline 		Got mine last Sunday but was away on travel so just opened it up last night. Even better than the WIF books, truly awesome quality!

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Post #: 62
RE: Receiving books in time for Xmas? - 12/20/2014 8:14:46 PM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline 		Well if the MWIF books are the dogs dangly bits, and this is better, what does that make the WITW book?

< Message edited by warspite1 -- 12/20/2014 9:22:14 PM >

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Post #: 63
RE: Receiving books in time for Xmas? - 12/20/2014 8:58:44 PM   
Bamilus


Posts: 973
Joined: 4/30/2010
From: The Old Northwest
Status: offline
quote:

ORIGINAL: warspite1

Well if the MWIF books are the dogs dangly bits, and this is better, what does that make the WITW book?


No clue but I just wanna say I lurk the WIF forums all the time and I love your posts/AAR's. Eventually I'll have enough time to try and play that game but in the meantime I enjoy reading your stuff!

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Post #: 64
RE: Receiving books in time for Xmas? - 12/20/2014 9:02:03 PM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline
quote:

ORIGINAL: Bamilus


quote:

ORIGINAL: warspite1

Well if the MWIF books are the dogs dangly bits, and this is better, what does that make the WITW book?


No clue but I just wanna say I lurk the WIF forums all the time and I love your posts/AAR's. Eventually I'll have enough time to try and play that game but in the meantime I enjoy reading your stuff!
Warspite1

Thank you sir


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Post #: 65
RE: Receiving books in time for Xmas? - 12/20/2014 10:30:38 PM   
Talon_XBMCX


Posts: 220
Joined: 8/1/2008
Status: offline 		Love the book ... well worth the extra $$ for this physical shipment. Having that book there for reference while playing is just awesome. I have all my manuals on my eReader too ... but there is something about having that hard cover manual that I prefer.

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Post #: 66
RE: Receiving books in time for Xmas? - 12/20/2014 10:36:20 PM   
Baelfiin


Posts: 2978
Joined: 6/7/2006
Status: offline 		I find it also handy to block random objects tossed at me by my wife when I tell her I am too busy plotting air directives to come to dinner

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Post #: 67
RE: Receiving books in time for Xmas? - 12/20/2014 11:36:38 PM   
Lützow


Posts: 1517
Joined: 7/22/2008
From: Germany
Status: offline
quote:

ORIGINAL: stultus

I think the same, they are ran out Books and waiting for new ones. Strange is the priority oft the delivery, people that have order after the 4th DEC, get the Copy right in time and bevor here in germany


I dispatched my order on 4th of December as well. If Matrix really ran out of books they should at least inform us.


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Post #: 68
RE: Receiving books in time for Xmas? - 12/21/2014 11:46:07 AM   
Franciscus


Posts: 809
Joined: 12/22/2010
From: Portugal
Status: offline 		Ordered on the 16th, it was shipped to Portugal on the 18th, waiting for snail mail

Merry Xmas !

< Message edited by Franciscus -- 12/21/2014 12:48:51 PM >

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Post #: 69
RE: Receiving books in time for Xmas? - 12/21/2014 3:26:47 PM   
Gettysburg


Posts: 153
Joined: 6/24/2008
Status: offline 		That no one get his copy in germany, looks very strange for me!!!. I hope for a info from Matrix on monday

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Post #: 70
RE: Receiving books in time for Xmas? - 12/22/2014 7:41:39 AM   
Devonport


Posts: 167
Joined: 4/1/2010
Status: offline 		Well mine arrived today, and as others have said - well worth having. I find it easier to manage than on screen pdf and it looks good too. Ordered on the 4th, despatched on the 16th and arrived today - not bad given the time of year. I have to say that Matrix/2by3 have done a great job in making this game accessible for someone who didn't have WITE. It is easy to play (badly) but with so much depth that each time I play I learn new things, do better, and get more enjoyment. The Player's Handbook, tutorials, and early AAR's have been really helpful. Above all the forums are (mostly) friendly and helpful, especially for someone like me who is not computer savvy. Apart from a couple of idiots who can be ignored, this is a knowledgeable and enjoyable place to come and learn about the game and WW2. The accessibility (and patience) of Joel, Pavel and Erik is an example for others to emulate.

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Post #: 71
RE: Receiving books in time for Xmas? - 12/22/2014 8:38:05 AM   
Gettysburg


Posts: 153
Joined: 6/24/2008
Status: offline 		Why they are not deliver to german customer, i can not understand it.Today it is my last Chance to get it bevor xmas. I hope for a message from Matrix.

< Message edited by stultus -- 12/22/2014 9:39:46 AM >

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Post #: 72
RE: Receiving books in time for Xmas? - 12/22/2014 9:12:27 AM   
MikeMUC


Posts: 5
Joined: 12/22/2014
From: München
Status: offline
quote:

ORIGINAL: stultus

Why they are not deliver to german customer, i can not understand it.Today it is my last Chance to get it bevor xmas. I hope for a message from Matrix.


As I'm also from Germany (München), I can say that I received my book on the 18th of December already.
So it does not seem to be a problem with German customers in general.

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Post #: 73
RE: Receiving books in time for Xmas? - 12/22/2014 9:24:50 AM   
Gettysburg


Posts: 153
Joined: 6/24/2008
Status: offline 		Thank you for the info!! What was your order date?

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Post #: 74
RE: Receiving books in time for Xmas? - 12/22/2014 9:37:40 AM   
MikeMUC


Posts: 5
Joined: 12/22/2014
From: München
Status: offline
quote:

ORIGINAL: stultus

Thank you for the info!! What was your order date?


I ordered on the day of release, 4th of December, around 17:00 to be exact.

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Post #: 75
RE: Receiving books in time for Xmas? - 12/22/2014 9:42:33 AM   
Gettysburg


Posts: 153
Joined: 6/24/2008
Status: offline 		I order it 4 hours later. Thank you very mutch!! And happy xmas

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Post #: 76
RE: Receiving books in time for Xmas? - 12/22/2014 12:08:18 PM   
Gilmer


Posts: 1452
Joined: 7/1/2011
Status: offline 		Here's sending a Christmas wish that you all get your book before Christmas!!Especially to the ones in Germany who seem to not be getting it as quickly.

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Post #: 77
RE: Receiving books in time for Xmas? - 12/22/2014 2:51:12 PM   
Raikkonen

 

Posts: 117
Joined: 11/27/2010
Status: offline 		Ordered 12/16 in the US. Got a shipment notification 12/18, two days later! Arrived today (12/22) via FedEx from the other side of the country!

As an aside, I ordered a few other games and several cases were crushed, which also ruined the nice color inserts! I wonder who packs these things? I don't think FedEx throwing it around could crush 3 cases, but I guess it's possible. The book and outer box were fine, which makes me think they were packed like that. Submitted a help ticket for several cases and two color inserts. One of the cases was in pieces. I trust Matrix Customer Service will help and the feedback may be helpful to them.

The book is extremely nice! Slightly smaller than I thought from the photos, but still the size of a textbook. I feel like I am back in grade school and should use the paper grocery bag to put a book cover on it before class starts!

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Post #: 78
RE: Receiving books in time for Xmas? - 12/22/2014 3:15:58 PM   
Raikkonen

 

Posts: 117
Joined: 11/27/2010
Status: offline 		Quick follow up. As expected, great customer service from Matrix! Already received a reply that they will take care of it!

(in reply to Raikkonen)
Post #: 79
RE: Receiving books in time for Xmas? - 12/22/2014 8:39:48 PM   
VilleYrjola

 

Posts: 115
Joined: 12/9/2009
Status: offline 		I've had problems with crushed game cases as well when ordering from Matrix. After Command Modern Air/Naval Operations came in a crushed box I emailed them and in return got 5 empty boxes in return. I still have couple left just in case and will order more if the same happens again. I'm really happy with the way Matrix handled the situation.

(in reply to Raikkonen)
Post #: 80
RE: Receiving books in time for Xmas? - 12/22/2014 9:31:25 PM   
Lützow


Posts: 1517
Joined: 7/22/2008
From: Germany
Status: offline 		Got a notice from DHL today that my order was shipped. So I expect it tomorrow or Wednesday.

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Post #: 81
RE: Receiving books in time for Xmas? - 12/23/2014 1:22:33 PM   
Gettysburg


Posts: 153
Joined: 6/24/2008
Status: offline 		Got it!!. Fantastic book. Thank you matrix. Lützow, i hope you get it today

< Message edited by stultus -- 12/23/2014 2:24:13 PM >

(in reply to Lützow)
Post #: 82
RE: Receiving books in time for Xmas? - 12/23/2014 4:37:36 PM   
Lützow


Posts: 1517
Joined: 7/22/2008
From: Germany
Status: offline 		Thank you, I received it. DHL handed the shipment to my neighbour, as I haven't been at home.

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Post #: 83
RE: Receiving books in time for Xmas? - 12/23/2014 6:58:42 PM   
MrFreeze

 

Posts: 47
Joined: 6/10/2014
From: Vancouver BC
Status: offline 		has anyone from Canada received his book? Mine was sent 9 days ago but still not in my box, I should have taken the express option...

(in reply to Lützow)
Post #: 84
RE: Receiving books in time for Xmas? - 12/23/2014 7:05:23 PM   
jnpoint


Posts: 549
Joined: 8/9/2007
From: Holstebro, Denmark
Status: offline 		Well I can see that the Germans got their books, but here in Denmark it will arrive between 27. and 31. December. I think I read about another Canadian who would get his book after New Year.

(in reply to MrFreeze)
Post #: 85
RE: Receiving books in time for Xmas? - 12/24/2014 3:54:08 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: tommict
As an aside, I ordered a few other games and several cases were crushed, which also ruined the nice color inserts! I wonder who packs these things? I don't think FedEx throwing it around could crush 3 cases, but I guess it's possible. The book and outer box were fine, which makes me think they were packed like that. Submitted a help ticket for several cases and two color inserts. One of the cases was in pieces. I trust Matrix Customer Service will help and the feedback may be helpful to them.


Most likely a shipping issue - we can replace any damaged boxes, the Help Desk is the right place to contact.

Regards,

- Erik


_____________________________

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CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 86
RE: Receiving books in time for Xmas? - 12/24/2014 4:19:04 AM   
jzardos


Posts: 662
Joined: 3/15/2011
Status: offline 		I'm in US and still haven't got mine. Ordered day game was out. So, think shipping will very a lot depending on where in US you live.

(in reply to henri51)
Post #: 87
RE: Receiving books in time for Xmas? - 12/24/2014 6:13:33 AM   
DTC666


Posts: 226
Joined: 12/9/2007
Status: offline 		Got mine yesterday live in :ondon

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Post #: 88
RE: Receiving books in time for Xmas? - 12/24/2014 12:21:24 PM   
ROES

 

Posts: 1
Joined: 12/24/2014
Status: offline 		(Belgium here)Received mine just an hour ago! Timing couldn't be better.
Merry Christmas to you all.

< Message edited by ROES -- 12/24/2014 1:23:34 PM >

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Post #: 89
RE: Receiving books in time for Xmas? - 12/31/2014 6:35:04 AM   
Gremell

 

Posts: 23
Joined: 12/14/2010
From: Australia
Status: offline 		I live in Brisbane, Australia, and my manual arrived today, December 31.

I wholeheartedly support the praise for the manual from the other members on this forum. It's a first-class effort and fully reflects the research, hard word and brainpower that went into this product.

I'm a very happy customer.

I'm also impressed with the delivery. My notification email said I would receive the manual by January 2, so I'm delighted it's arrived early ... especially to Australia.


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Post #: 90
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