Re-installing the game

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Re-installing the game - 2/14/2015 1:04:17 AM

tom730_slith

Posts: 169
Joined: 1/28/2014
Status: offline

Hi!
I got the game a while back, I guess maybe 3 months after release. I loaded it on my best available machine, which is also a video switcher (NewTech Tri-Caster)
It's been working out great until I recently had to use the Tri-Caster for its "intended purpose."
We got a message that WIF and another program might interfere with the normal function of the switching system. Since we couldn't take a chance on the switcher going bad during our event I had my guys back up all my saved games and delete the program.
Now I just need to know the best way to re-install. My original installation was via online download. I still have the disc that came with the books and have not used it yet.
Can I download again or use the disc?
Any help would be MUCH appreciated! I'm still under the weather following my event, but should be able to get to this soon and am already missing getting into the game!
Thanks,
Tom

Post #: 1

RE: Re-installing the game - 2/14/2015 1:14:06 AM

Missouri_Rebel

Posts: 3065
Joined: 6/19/2006
From: Southern Missouri
Status: offline

Yeah just use the disk and then update from the game menu. You could then apply the latest beta patch. it would save you from re-downloading the whole thing again.

_____________________________

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**A government big enough to give you everything you want is a government big enough to take from you everything you have-Gerald Ford

(in reply to tom730_slith)

Post #: 2

RE: Re-installing the game - 2/14/2015 1:39:40 AM

Dorb

Posts: 371
Joined: 10/8/2013
From: Ohio
Status: offline

I applied the patch and had several pops up that said retry or cancel. I hit cancel as retry would not work, then it finished. Now when I try to start game it says - Failed to extract project file to memory. Never had this problem before the patch.

(in reply to Missouri_Rebel)

Post #: 3

RE: Re-installing the game - 2/19/2015 1:46:45 AM

Shannon V. OKeets

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: Dorb

I applied the patch and had several pops up that said retry or cancel. I hit cancel as retry would not work, then it finished. Now when I try to start game it says - Failed to extract project file to memory. Never had this problem before the patch.

This seems to be a problem with the Updater software. Most often that is caused by Anti-Virus software.

This is outside of my area of expertise.

Try contacting the Matrix Help people if you are still having this problem.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to Dorb)

Post #: 4

RE: Re-installing the game - 2/19/2015 9:53:48 AM

cfc20045

Posts: 14
Joined: 2/19/2014
From: UK
Status: offline

I get the same errors, never had the errors before for all the other patch updates! The check for update option loads version 1.3.3, is this a 'LIVE' non-beta version now, I don't recall any communication to say it had been released?? I've had to re-install from the disk, but now how do I go about upgrading to the latest version as the auto-update option is now not safe to use.

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(in reply to Shannon V. OKeets)

Post #: 5

RE: Re-installing the game - 2/19/2015 8:43:28 PM

paulderynck

Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline

Did you disable your anti-virus first? This trouble seems often to be associated with that.

The announcement about 1.3.3 is in the "stickies" at the top of the main forum, third one down.

_____________________________

Paul

(in reply to cfc20045)

Post #: 6

RE: Re-installing the game - 2/20/2015 3:46:07 AM

tom730_slith

Posts: 169
Joined: 1/28/2014
Status: offline

Thanks for the help. I have it up and running again, but haven't been able to "update."
Can someone send me a link to the latest update? I had done the update that came out last fall on my other machine, so either that or a newer one would be great.
Thanks for helping a WW2 historic gaming fanatic who is also a "cyber-moron." Love the computer but am just not good at making it work!

(in reply to paulderynck)

Post #: 7

RE: Re-installing the game - 2/20/2015 4:11:25 AM

paulderynck

Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline

You can go to the Members Club and download and install the latest beta version 1.3.3. Doing it that way, you don't need to run the updater.

_____________________________

Paul

(in reply to tom730_slith)

Post #: 8

RE: Re-installing the game - 2/20/2015 5:17:06 AM

tom730_slith

Posts: 169
Joined: 1/28/2014
Status: offline

Thanks, I'll try that tomorrow. I got caught up reading an AAR -great stuff! Hope to figure out how to do that some day as well.
Thanks again for an incredibly fun game!

(in reply to paulderynck)

Post #: 9