Crash in 1.5.0.11b

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> Crash in 1.5.0.11b

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Crash in 1.5.0.11b - 2/28/2015 8:30:29 PM

Satansbraten

Posts: 32
Joined: 7/27/2009
Status: offline

Hi, I'm running an installation of DW+Return of the Shakturi (German) and the game crashes with a reproducable exception (have the autosave, but can not attach it because it's about 20 MB in size, crash will occur < 5 minutes with time factor set to 0.25). Patch version is 1.5.0.11b. Is there any support for this version available? Can I install patches later than the mentioned version without buying additional addons? If not, is this type of bug fixed in later addons (it's a gamestopper)?

Here's the log dump:
-------------------------
Distant Worlds - Crash Dump - 1.5.0.11

21:56:04 Samstag, 28. Februar 2015

System.NullReferenceException: Object reference not set to an instance of an object.
at DistantWorlds.Types.Empire.GenerateAutomationMessagePrepareAttack(Empire enemyEmpire, Object waypoint, Object target, ShipGroup attackFleet)
at DistantWorlds.Types.Empire.IdentifyMilitaryObjectivesForSingleEmpire(Empire empire, Int32 overallAttitude, Int32 maximumAttacksForEmpireWeDeclaredWarOn, Int32 maximumAttacksForEmpire, Int32 maximumBlockadesForEmpire, Int32 maximumPreparationsForEmpire, Double galaxyIntoleranceLevel, Int32& refusalCount)
at DistantWorlds.Types.Empire.IdentifyMilitaryObjectives()
at DistantWorlds.Types.Empire.DoTasks()
at DistantWorlds.Main.nT19QrotG1caPA3eodF(Object )
at DistantWorlds.Main.W0DYfTYHl4(Object )

--- COMPLETE ---

Post #: 1

RE: Crash in 1.5.0.11b - 3/1/2015 7:45:03 AM

Bingeling

Posts: 5186
Joined: 8/12/2010
Status: offline

There are instructions for an ftp upload of game saves in a sticky.

(in reply to Satansbraten)

Post #: 2

RE: Crash in 1.5.0.11b - 3/5/2015 2:42:28 PM

Satansbraten

Posts: 32
Joined: 7/27/2009
Status: offline

I uploaded the savegame to the FTP-server. The file is called "DW+RotS_crash_(Satansbraten).zip".

(in reply to Bingeling)

Post #: 3

RE: Crash in 1.5.0.11b - 3/19/2015 8:57:12 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi,

As far as we know, that issue is the exact one that 1.5.0.11b addressed. We're taking a look at the save, but could you please try reinstalling the update in the meantime just to make sure you are on the right version? As far as I know, that update resolved this for other German customers.

http://www.matrixgames.com/products/398/downloads/

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Satansbraten)

Post #: 4

RE: Crash in 1.5.0.11b - 3/20/2015 2:52:31 AM

Arderich

Posts: 1
Joined: 3/20/2015
Status: offline

I have had the very same error 2 weeks ago when I just bought the DW + Shakturi package. Happened in different games/matches in DW. Game runs fine for hours until a certain 'mass' has been reached. 'Feels' like being out of memory but there is still lots of memory available according to task manager.

Important to note: I still use Windows XP.

I tried /3GB switch, /PAE switch and both at same time. Did not help. Decreasing size of universe and number of other empires does not help, too.

My solution was to buy the full Universe package and now everything seems to be fine. End game with lots of fleets, 16 enemies or so in a 700 star universe. No crash at all so far. So somewhere between 1.5.0.11b and latest build you've implemented the solution to our problem.

I believe chances that every customer with this problem will go and buy the full package after such a bad start are slim, though. This package might not be the one you want to sell but I do believe it is an excellent starter package to check out the game for low budget before you buy all. This is even more important for german customers as amazon.de only offers this package.

(in reply to Satansbraten)

Post #: 5

RE: Crash in 1.5.0.11b - 3/20/2015 4:17:09 AM

elliotg

Posts: 3597
Joined: 9/10/2007
Status: offline

Thanks for the savegame. We've been able to reproduce the crash internally.

So we will produce a patch for Return of the Shakturi within the next week or two.

Thanks
Elliot

(in reply to Satansbraten)

Post #: 6

RE: Crash in 1.5.0.11b - 4/7/2015 3:56:26 PM

Satansbraten

Posts: 32
Joined: 7/27/2009
Status: offline

Thanks for taking care about this. As Arderich stated this package (DW+RotS) is still on sale at Amazon.de, at least the so called Gold-Edition (I got the separate box versions from there for the same price as the Gold version), so there may still be quite some people having this combo only. I like the game, but to be honest was a bit upset when encountering that bug, especially if the only perspective to fix it would have been to buy it again (like first buying a "demo", then purchase the "full" game).

Btw, I found another possible bug in the text files (dialogs) of the German version.
The file "mortalen.txt" contains some leftover English text inbetween the normal definitions. There's is a real 'newline' after the German text so the English text begins on its own line, without a defined tag in front of it. This may cause problems, depending on the way the tags and text is read and interpreted. I edited this on my computer but it didn't have any effect (to be clear, I found this one after the original bug occured). Quote:
******
CANCELTREATY_RESPONSE_FRIENDLY ;Ihre Unbesonnenheit �berrascht uns, Freund!\n\nSind Sie sich sicher?
\n\nAre you certain about this?

CANCELTREATY_RESPONSE_NEUTRAL ;Wir werden Ihre Beleidigung nicht vergessen und zu gegebener Zeit Vergeltung �ben...
******

(in reply to elliotg)

Post #: 7