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Run Time Error - 10/22/2014 2:02:03 PM   
Barlow61NY

 

Posts: 7
Joined: 10/22/2014
Status: offline 		Hello,

I have played this game on my laptop for a few months now without any problems or crashes. Last week, I received a run-time error and the game immediately crashed when it was loading. Are there any fixes for a run-time error? Is there any other information that I need to provide about my system or the game log before any help can be given?

Thanks in advance
Post #: 1
RE: Run Time Error - 10/22/2014 5:34:49 PM   
RebBugler


Posts: 266
Joined: 9/20/2012
From: Ouachita Mountains, Arkansas
Status: offline 		Runtime errors don't have a specific cause, but since you're running a laptop I'm guessing it couldn't handle a large battle and crashed due to overload. Please check the minimum specs recommended for this game.

If you think it's something else, after the error and crash please attach your Work/SOWGB.log file here and we'll check it out.

_____________________________

Designer - Scourge of War

(in reply to Barlow61NY)
Post #: 2
RE: Run Time Error - 10/22/2014 8:59:20 PM   
Barlow61NY

 

Posts: 7
Joined: 10/22/2014
Status: offline 		it crashes and shows the runtime error just after clicking to start the game. This is after months of having no problems with the game

Here is all the log shows:

Game Launched
16:56:53 Version:SOWGB
1.6100
16:56:56 Loading Defined Lists


< Message edited by Barlow61NY -- 10/22/2014 9:59:37 PM >

(in reply to RebBugler)
Post #: 3
RE: Run Time Error - 10/23/2014 4:24:57 AM   
RebBugler


Posts: 266
Joined: 9/20/2012
From: Ouachita Mountains, Arkansas
Status: offline 		I've gotta ask, any changes to your system between the time it worked and didn't?

All I've got is to recommend a reinstall, maybe even a fresh new download and install. Save your Work folder and copy it over the new one if you go this route.

Sorry for the inconvenience, sometimes apps just get corrupted. Regardless, new installs almost always fix startup issues when everything else fails.

< Message edited by RebBugler -- 10/26/2014 5:36:22 AM >

_____________________________

Designer - Scourge of War

(in reply to Barlow61NY)
Post #: 4
RE: Run Time Error - 10/23/2014 12:38:40 PM   
Barlow61NY

 

Posts: 7
Joined: 10/22/2014
Status: offline 		There were no changes to my system during that time.

With a new install, would that mean to uninstall it and then use the download link that I have after registering it with Matrix Games? or would I need to buy it all over again?

(in reply to RebBugler)
Post #: 5
RE: Run Time Error - 10/23/2014 4:23:49 PM   
RebBugler


Posts: 266
Joined: 9/20/2012
From: Ouachita Mountains, Arkansas
Status: offline 		It might be better to uninstall first, but generally not necessary. Once you purchase any downloadable product from SOW, free redownloads are available for life

_____________________________

Designer - Scourge of War

(in reply to Barlow61NY)
Post #: 6
RE: Run Time Error - 10/23/2014 6:37:11 PM   
Barlow61NY

 

Posts: 7
Joined: 10/22/2014
Status: offline 		Alright, I will uninstall and do a fresh re-install and let you know how it works out

(in reply to Barlow61NY)
Post #: 7
RE: Run Time Error - 10/23/2014 9:50:55 PM   
Barlow61NY

 

Posts: 7
Joined: 10/22/2014
Status: offline 		I did an uninstall of the game and a fresh re-install and still receive the same Runtime Error message when starting the game. the game log looks like this

Game Launched
17:46:20 Version:SOWGB
1.5001
17:46:23 Loading Defined Lists

(in reply to Barlow61NY)
Post #: 8
RE: Run Time Error - 10/25/2014 3:16:13 PM   
RebBugler


Posts: 266
Joined: 9/20/2012
From: Ouachita Mountains, Arkansas
Status: offline 		Please double check that you downloaded the final, full version, some folks have mistakenly downloaded an earlier patched version. I see by your log file that you're running version 1.5, the final version is 1.61.

Why the game just suddenly stopped loading in your system is the mystery, are your running Win 8?

< Message edited by RebBugler -- 10/25/2014 4:26:54 PM >

_____________________________

Designer - Scourge of War

(in reply to Barlow61NY)
Post #: 9
RE: Run Time Error - 10/25/2014 4:36:55 PM   
Barlow61NY

 

Posts: 7
Joined: 10/22/2014
Status: offline 		I had forgot to update the game to 1.6 after doing the uninstall/install. updating it now

and i have Win 8 on this laptop but had been playing the game with no problems on compatibility mode

(in reply to RebBugler)
Post #: 10
RE: Run Time Error - 10/25/2014 8:15:45 PM   
Barlow61NY

 

Posts: 7
Joined: 10/22/2014
Status: offline 		I repatched it and attempted to start the game once again. here is the log

Game Launched
16:13:05 Version:SOWGB
1.6100
16:13:07 Loading Defined Lists

(in reply to Barlow61NY)
Post #: 11
RE: Run Time Error - 10/26/2014 4:49:48 PM   
RebBugler


Posts: 266
Joined: 9/20/2012
From: Ouachita Mountains, Arkansas
Status: offline 		If you haven't, please read this thread:
http://www.matrixgames.com/forums/tm.asp?m=3382169

There are a couple of solutions to this loading issue, download procedure and addressing Win 8 conflicts, maybe there is an answer or fix for you.

_____________________________

Designer - Scourge of War

(in reply to Barlow61NY)
Post #: 12
RE: Run Time Error - 6/28/2015 7:07:36 PM   
moet


Posts: 194
Joined: 5/18/2008
From: Montréal
Status: offline 		Hi. I was playing SoW Waterloo for some weeks when I got that "Runtime error" issue. It came after the game froze just after I changed the display settings (because of a lack of memory seemingly). I uninstalled the game then reinstalled it, and still get the error.

[My game copy is a press copy: ScourgeOfWar-Waterloo-v100.zip]


< Message edited by moet -- 6/28/2015 8:08:39 PM >

(in reply to RebBugler)
Post #: 13
RE: Run Time Error - 6/28/2015 8:27:08 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
quote:

ORIGINAL: moet

Hi. I was playing SoW Waterloo for some weeks when I got that "Runtime error" issue. It came after the game froze just after I changed the display settings (because of a lack of memory seemingly). I uninstalled the game then reinstalled it, and still get the error.

[My game copy is a press copy: ScourgeOfWar-Waterloo-v100.zip]


Please try the beta patch:
http://www.matrixgames.com/forums/tm.asp?m=3881653

(in reply to moet)
Post #: 14
RE: Run Time Error - 6/28/2015 8:37:55 PM   
moet


Posts: 194
Joined: 5/18/2008
From: Montréal
Status: offline 		The beta patch solved the problem. Great ! :-)

(in reply to VPaulus)
Post #: 15
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