downloading the game on a new computer

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> downloading the game on a new computer

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downloading the game on a new computer - 7/9/2015 9:37:16 AM

Arstavidios

Posts: 780
Joined: 11/19/2004
Status: offline

Hi, I'm thinking about installing WITE on a new computer. Have the boxed game but no CD drive on that computer. I've been in the member section but can see the game is registered but can't find a link to dowload it. Am I missing something? Nothing critical. I have a coupe of external dvd drives hidden somewhere home but I'm off for a few weeks. Just wondered if there was a way to just download the game direcctly and install it.

Wonder how it will turn on an 11" screen though.

< Message edited by Arstavidios -- 7/9/2015 10:38:39 AM >

Post #: 1

RE: downloading the game on a new computer - 7/9/2015 5:11:21 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Just open a help desk ticket or contact us at support[at]slitherine.co.uk with your order details (order reference number or/and email address used when placed the order) and we will provide you with new download links.

(in reply to Arstavidios)

Post #: 2

RE: downloading the game on a new computer - 7/9/2015 5:57:49 PM

ByronBond

Posts: 38
Joined: 8/13/2013
Status: offline

I just read that WITE will be on Steam later today, and owners will get a free Steam Key, so you could wait for that as well. For Matrix games, Steam is a nice convenience just so you don't have to retain disks or open help desk tickets. That said, Matrix has always been very quickly responsive to download tickets, and while downloading a single title is no big deal, moving multiple Matrix games to a new PC is a lot easier when they are on Steam!

(in reply to VPaulus)

Post #: 3